A bit of a struggle to get sales help when needed
Honestly, I found the sales and pre-purchase assistance to be more taxing than I’d expected, and I think next time I might need to prepare just as much before reaching out again. The overall process did feel a little scattered, and at times I wasn’t sure what exactly to do next. Setting up the sign-up and payment flow took longer than I hoped because I had to call multiple times for clarifications. There wasn’t a clear guide that laid out the steps we should take, so I was often stuck guessing how to proceed. While the software demo was decent, the pacing of the onboarding information about the calling tools and database felt rushed, which meant I couldn’t fully grasp how to integrate everything. Telephonic support tried to help, but I felt every issue required several calls. In sum, it took more effort than expected, and I don’t think I’ll find the next round much easier unless things improve significantly.