Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

4.0out of 5

4 out of 5

Based on all 3,86,594 published WFHI Reviews.

2,90,020 of 3,86,594 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

80,725 matching

Back to the start of the list
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    I had high hopes for the training and onboarding process with WFHI, expecting prompt replies and cle

    I had high hopes for the training and onboarding process with WFHI, expecting prompt replies and clear guidance from the team. However, the reality was quite different. The responses I got were often delayed and lacked detail, which left me feeling uncertain at several steps. For example, when I tried setting up the dialer feature, I reached out multiple times but only received generic answers that didn't resolve my problems efficiently. Still, I must admit the training modules themselves were fairly organized and the content was comprehensive once I got through. Compared to other services where onboarding is smoother with immediate assistance, WFHI's approach was more frustrating. I think the team could improve the responsiveness to meet the initial expectations set by their promotional material. Having timely and helpful support would make the transition into using the software and database much easier for new users like me. Overall, while the product has potential, the onboarding support quality did not match what I anticipated, dampening the initial experience a lot.

    Sushma ShettyRajasthan, IndiaExperience: Published:
  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    training samjhane mein thodi alag baatein samne aayi

    Main ne socha tha ki training aur onboarding itne clearly samjhayenge ki koi confusion na rahe, par thoda alag experience raha. Training me basic cheezein achhi dhang se boli gayi aur dialer aur database ke use samjhane laaye the, lekin kabhi kabhi wale explanations thoda unclear lage, jo ki mujhe surprise kar gaya. Sign-up aur invoicing process easy tha, par kuch topics jaise automatic updates ke impact pe baat kam hui, jo baad me samajh me aaya. Mujhe laga hua ki telephonic support se help milegi lekin kabhi kabhi response time thoda lamba tha. Overall practical cheezein hain jo training me sikhayi gayi, par jo expectations the waise thoda farq mila. Main is software ko use kar rahi hoon, training kaafi madadgar hai lekin thoda aur transparent hona chahiye tha. Ye baat thodi ajeeb lagi kyunki generally mujhe jaisa socha tha usse thoda different mila jo ki thoda disappointing bhi tha. Fir bhi main samajhti hoon ki software ka scope accha hai.

    Saloni Ayesha DixitKerala, IndiaExperience: Published:
  • 4 out of 54 of 5Verified customerTraining and onboarding

    Setup was mostly one-time, which surprised me pleasantly

    When I started, I expected ongoing tweaks throughout the process, but it turned out much of the setup was one-off. The initial onboarding and training established a solid foundation, allowing me to smoothly transition into daily use without constantly revisiting early steps. This reduced ongoing effort significantly, which was a pleasant surprise. Compared to other tools I've tried, this meant the learning curve was manageable and I could focus more on actual workflow rather than software management. I’d tell a friend it feels like investing some time initially pays off with less hassle later, though a couple of occasional updates do require attention to stay current.

    Purnima Upasana AroraDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
  • 3 out of 53 of 5Verified customerTraining and onboarding

    A mostly smooth onboarding, with a few bumps

    The training and onboarding process felt like a combination of one-off setup tasks and some ongoing learning curves. Initially, most of the database configuration and dialer adjustments were done in a few focused sessions, which made the start feel productive. I appreciated that the software updates happen automatically, so I didn’t have to intervene much repeatedly. Still, the calling tools required a bit more attention than I expected beyond the first week, which added some extra steps to my routine. The training material did cover most essentials, though sometimes I had to experiment with menu options to understand the flow fully. I wouldn’t say the onboarding was flawless, but it was balanced enough to give a steady progression without overwhelming me. Overall, it felt like a process that required some upfront time but then transitioned into a manageable ongoing setup. The support over the phone was adequate but sometimes slow, which could have been better during the more confusing phases.

    Vikas SinghUttarakhand, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Training was clear enough to get me started quickly

    I found the training and onboarding sessions from WorkFromHomeIndia quite clear in their explanations. The instructions on how to use the calling tools and dialer were straightforward, helping me understand what to do without much back-and-forth. The way they introduced the database feature was simple, which helped prevent confusion. Some parts could have been more detailed, especially in relation to payment processes and invoicing, which I felt were glossed over. However, the core functions were explained well enough to let me start working without feeling lost. The support after training was available but I didn’t rely heavily on it because the information given upfront was mostly sufficient. I’d say if you want to get started fast and don’t want to spend hours on training, their approach will work for you. It’s not perfect and could do with slight improvements in making some steps more explicit, but overall it’s quite efficient. So to sum it up to a friend, I’d say the training is clear, practical, and gets you set up reasonably fast with only a few small gaps in detail.

    Ankita KelkarUttarakhand, IndiaExperience: Published:
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Idea thi training thik hogi, par abhi dobara nahi karti

    Maine training aur onboarding ko lekar kafi umeed rakhi thi, par labels aur jo wording thi, wo mujhe confusing lagi. Training modules me kai baar aise terms the jo clear nahi the, aur bahut baar mujhe sochna padta tha ki next step kya hai. Jo onboarding ka flow hai, usme bahut saare buttons aur options ke naam aise the jo mere workflow se match nahi karte the. Main practical kaam kar rahi thi par har step pe mujhe struggles face karne pade. Training material ne effectively mera kaam nahi asaan kiya, aur mujhe laga ki software se familiar hone me zyada time gaya. Onboarding ke dauran toh kuch calls bhi thi, lekin support ne problem jaldi solve nahi ki. Mujhe lagta hai agar labels aur directions simple hote, toh training smooth hoti. Abhi bhi soch rahi hoon ki dobara ye process karna mujhe suit nahi karta, kyunki mujhe zyada practical clarity ki zarurat thi ismein jo nahi mili.

    Neeta BhatiaAndaman and Nicobar Islands, IndiaExperience: Published:
  • 4 out of 54 of 5Verified customerTraining and onboarding

    Training mein onboarding better ho sakti thi

    Maine pehle bhi remote workflow software use kiya tha, toh jab WFHI ka training aur onboarding process dekha toh kuch cheezein achhi lagi par kuch thodi ajeeb thi. Jo training modules diye gaye the, woh kaafi detailed they, and training ka structure mujhe logical laga. Lekin, mujhe lag raha tha ki onboarding jitni smoothly chalni chahiye thi, usmein thoda rukawat thi, specially jab tools ko practical examples ke saath samjhaya jana tha. Jo previous software experience tha, usme woh hands-on approach zyada hota tha, par yahan thoda zyada theoretical tha. Phir bhi, dialer aur database features ko samajhne mein easy feel hua, aur automatic updates ke wajah se mujhe baar baar manual changes nahi karne padhe. So, overall training theek thi, par onboarding experience thoda aur user-friendly hota toh zyada badiya lagta.

    Afreen KurupTelangana, IndiaExperience: Published:
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Setup acha bhi tha, thoda boring bhi tha

    Maine training aur onboarding ka jo process follow kiya, wo mix tha simple aur thoda complicated steps ka. Jo initial setup tha, wo ek baar ka tha, jisme software ke basics samajh aate hain aur apka account ready ho jata hai. Ye part thoda easy tha, kyunki ek baar sab set hone ke baad mujhe baar-baar renew ya update ke liye disrupt nahi hona pada. Lekin ongoing training jo hoti hai, wo thodi jagah pe over-detailed lagti hai aur thoda time-consuming. Mujhe lagta hai ki ye ongoing sessions thoda zyada honge especially jab main apne remote workflow tools ko deeply samajh rahi thi. Overall, setup mein asaani thi par ye continuous training ka load thoda zyada tha; though wo meri galti bhi thi fully grasp karne ki try karti rahoon, lekin kabhi-kabhi thoda overwhelming feel hua. To yeh mix experience tha setup ka jo kabhi easy aur kabhi tedious lagta tha during mera transition.

    Farida KurupTelangana, IndiaExperience: Published:
  • 1 out of 51 of 5Unverified experienceTraining and onboarding

    Labels samajh nahi aaye, bahut confusion hua

    Maine training start ki thi with bada excitement, but woh jo onboarding flow tha, uske labels aur wording bilkul clear nahi the mere liye. Baar baar lagta raha ki main galat jagah hoon ya phir kuch miss kar raha hoon. Jo bhi step tha, usme instructions ajeeb thi; matlab kabhi hindi lagti thi aur kabhi English, par woh consistency nahi thi. Dialer use karna bhi mushkil hua kyunki instructions properly explain nahi kiye gaye the. Mujhe laga training session easy and straightforward honi chahiye thi, but yeh confusing labels ne mera time waste kar diya. Baar baar same cheezon ko samajhne ki koshish kar raha tha, lekin jawaab milte rahe ki "Ye step complete kar lo," Bina clear guide ke. Training team support se baat karne mein bhi daer lagti thi, clarity nahi milti thi. Mujhe lagta hai software companies ko onboarding mein bohot zyada care karni chahiye, warna users frustrated ho jaate hain. Mere liye yeh pura experience frustrating hi raha.

    Praveen Rashmi WaliaMizoram, IndiaExperience: Published:
  • 1 out of 51 of 5Unverified experienceTraining and onboarding

    Experience thoda disappointing tha, zyadatar time lose hua

    Main training aur onboarding ke process ko lekar kaafi hopeful thi, but jo hua woh mere liye utna smooth nahi raha. Jab maine start kiya, toh jo step-by-step instructions diye they, unmein kuch inconsistencies thi jo mujhe confuse karti rahi. Jab bhi main kisi tool ko use karne ki koshish karti thi, dialer ya database feature mein, toh software frequently hang ho jata tha ya crashes aa gaye. Automatic updates bhi kabhi-kabhi mere ongoing session ke beech aate the, jiski wajah se mujhe dubara login karna padta tha. Training ke dauraan agar darkar help chahiye thi, toh telephonic support se baat karna mushkil tha; response time kaafi slow tha aur sab kuch repeat karna padta tha jo frustration deta tha. Payment aur invoice process clear tha, par software ka overall instability aur onboarding issues ki wajah se use karna mera experience thik nahi raha. Shayad kisi aur user ke liye ye setting theek aaye, par mere liye yeh software kisi tarah se bhi mera kaam facilitate nahi kar saka, aur mujhe lagta hai ki main isse aage use nahi karungi.

    Shalini Pratibha AwasthiMeghalaya, IndiaExperience: Published:
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.