Probably wouldn't sign up again under same expectations
At first glance, the sign-up and onboarding process seemed pretty straightforward and the software's calling tools were promising. However, over the days following the initial setup, I found the workflow somewhat clunky when managing the database and revisiting the training materials. While the billing and payment system was mostly fine, I felt there was a lack of transparency around how updates might affect my setup, which led to some interruptions during the week. Telephonic support was helpful once I reached them, but I did experience wait times that were longer than I anticipated, making daily usage slightly frustrating at times. Given all this, I might hesitate before committing again, because day-to-day usability didn’t quite match the introductory overview. That said, the software does have potential, and the one thing I’d grant is that once you get past the initial friction, some features like automatic updates and the dialer work well enough. But that balance of positives and annoyances means I’m uncertain about repeating the experience with the same expectations.