Took some time, but I ended up feeling pretty confident
Honestly, the whole pre-purchase and sales process at WFHI took longer than I expected, mostly because I had so many questions about how the software would actually fit my way of working. At first, I wasn’t sure I fully understood all the features or whether things like the dialer or database would really be easy to use. But as I moved through the onboarding and even after some of the initial training, I started getting the hang of things, and confidence grew steadily. What stood out was the way the telephonic support was always ready to help, even if it meant a few back and forth calls. Sure, some explanations could have been clearer from the start, but by the time I wrapped up, I felt comfortable navigating the system and managing invoicing. The time it took was longer than I hoped for, but it wasn’t wasted—because by the end, I felt genuinely ready to keep moving forward.