Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,86,001 published WFHI Reviews.

2,89,597 of 3,86,001 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,360 matching

Back to the start of the list
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Expected quick answers, but got some waiting

    Hey, so I was looking into WFHI and honestly, I thought signing up would be super quick, with minimal back-and-forth. But, turns out, there was quite some repetition in the pre-purchase chats. I kept clarifying the same points, which was a bit tiring. Waiting for callbacks or email responses also took longer than I expected. On the bright side, when the answers came, they were useful and genuine. I particularly appreciated how the team explained the invoicing and payment procedures with patience, which did reduce my worries. The sales rep also went through the features fairly well, but I felt some info felt repeated without adding value the second time. It made me feel they might be trying to cover all bases, but it got slightly frustrating. I expected a little more straightforwardness and quicker replies. Payment options were clear, and signing up felt easy once past the waiting phase. So overall, I’m on the fence; some aspects worked out pretty okay, but patience was definitely tested. If you’ve got time to spare and want detailed explanations, it’ll fit. But if you want everything fast, this might not be for you exactly. I hope they speed up the process a bit for future clients.

    Vineet SahniTelangana, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    Some good support, but initial steps took their time

    Initially, when I reached out to inquire about the software and training, the response was prompt and clear. They explained the sign-up and invoicing steps quite systematically. However, once I started the actual onboarding, responses became slower, especially when I had questions about the dialer settings. The training materials were helpful but not very detailed on the database feature initially. After some back and forth with telephonic support, things improved. The automatic updates worked silently in the background, so no issues there. Overall, the people were friendly and supportive, but responsiveness could improve during the mid-stages of onboarding.

    Anay Namita ChackoAssam, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    WFHI ka sales process thoda detailed hona chahiye tha

    Jab main pehli baar WFHI ke software aur training ke baare mein interested tha, tab mujhe lagta tha ki sales aur pre-purchase explanation thodi aur clear honi chahiye thi, especially regarding call dialer aur database features. Onboarding ke duration mein training kaafi achha tha, par uske pehle jab sign-up aur billing ke baare mein pucha gaya toh thoda vague laga. Maine socha ki detailed comparison ya step-by-step explanation dena simple hoga taaki naye users ko samajhne mein aasani rahe. Ab jab main pichle kuch weeks se platform use kar rahi hoon, mujhe laga ki thoda pehle clear hona zaruri tha taaki main jaldi decision le pati. Haan, training effective thi aur automatic updates ne workflow smooth banaya, lekin initial doubts the jo agar sales team se clear ho jaate toh better hota. Agar main apne doston ko batati, toh main kahungi ki yeh product use karne ke liye thoda patience aur time lagega par support team theek hai. Overall experience positive hai, par agar sales ke waqt thoda aur transparency hoti, toh shayad or users ko fayda hota. Mujhe lagta hai WFHI ko apne customer ko pehle se zyada guide karna chahiye taaki decisions clear hoon.

    Sayali ChitaleHimachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Repeated calls went smooth, but some waiting was odd

    My interaction with sales and pre-purchase went generally well, with the process largely smooth. I appreciated that I wasn’t made to repeat my details excessively during sign-up and that invoicing came promptly after payment. The explanations about product features were consistent each time I engaged, which built trust. However, there was a small reservation in that at certain points, I experienced waiting between responses from the team, which felt a bit odd and disrupted momentum. The occasional delay didn’t last long, though it was noticeable enough to stand out given the otherwise efficient exchanges. In balance, the sales and pre-purchase communications were handled professionally, with clarity and minimal hassle, making the experience positive enough to proceed comfortably.

    Kanika JoglekarJharkhand, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    The amount I had to work out surprised me

    Okay, so I kind of expected the onboarding and sales info to be super detailed and hold my hand through everything, but actually I ended up figuring a lot of it out on my own. Not that it was bad, but it did surprise me a bit how much I needed to explore the dashboard and calling tools without explicit guidance. The sign-up, invoicing, and payment process were pretty straightforward though, so that part was smooth sailing. What really stood out was how intuitive the database feature is once you get past the initial setup confusion. I liked that automatic updates kept improving the system without me needing to do a thing, which made day-to-day work easier. Support on the phone was helpful when I reached out, but thankfully I didn't have to do that often. All in all, I’d say I was pleasantly surprised at how much I learned by doing, even if I wished upfront training covered a few more scenarios. The process felt empowering in a way, even if it was a bit unexpected.

    Kiran NambiarRajasthan, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Overall it felt just 'another product' but workable

    I have gone through many software options before landing on this one, and honestly, finding exactly what I needed here was a bit of a process. The site was clear enough, but it did feel like I was going through steps I have already explained and addressed elsewhere multiple times. The software and training options were laid out simply, so it wasn’t difficult to understand what was offered, but the small details about the database feature and calling tools required a bit of digging. The sign-up and payment processes were straightforward though, and invoicing was timely which I appreciated. While I found the onboarding flow logical, it did take some patience to really get comfortable with all the features. Telephonic support was helpful when I reached out, although I wished the automatic updates were explained a bit more upfront. Overall, the experience was positive, but with a slight weariness from repeating similar processes through different platforms.

    Sudha RamanathanJammu and Kashmir, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerSales and pre-purchase

    Expectation vs reality thoda mismatched tha sales mein

    Maine socha tha ki sales process kaafi guided hoga and main zyada help mil jayegi for how to get started, but asli mein mujhe zyada cheezein khud hi samajhni padin. Initial sign-up aur payment samajhne mein koi badi problems nahi thi, par training aur onboarding ke aspects ko lekar mujhe thoda research karna pada kyunki formal support mein bahut detailed explanation nahi tha. Ye thoda disappointing tha kyunki main chah raha tha ki jo bhi questions hain wo turant clear ho jayein. Dialer aur calling tools general use mein theek-theek lage, aur automatic updates smoothly huye, lekin fir bhi jitni self-exploration maine ki, wo thodi zyada thi. Basically, jo maine expect kiya tha, uske mukable mein zyada independent effort maanga gaya jo shayad sab ke liye convenient na ho. Par overall, product kaafi functional tha aur main usage ke liye ise select karunga.

    Rakesh Swara PaiAssam, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerSales and pre-purchase

    pretty confident overall, though some gaps showed

    Before buying the software and training, I carefully looked through what was offered and found it mostly matched what I needed for my remote workflows. The sales process gave me a practical sense of what the tools could do, especially the calling dialer and database integration. I appreciated the clear explanations about automatic updates and how those would affect my setup. However, a few details about telephonic support availability and onboarding flow timing were less prominent, which made me hesitate for a moment. Still, by the end of the process, I felt confident that the product did the job it promised: streamlining remote workflow management using software and training. The invoicing was transparent and straightforward, which supported my confidence. The sign-up steps aligned with what I expected, leaving little to guesswork. Overall, good enough to recommend if you are focused on the software’s capabilities and support features, but be ready to explore some parts yourself since not everything was covered in depth before purchase.

    Anjali KothariMeghalaya, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    Frustrated with kitne din laga delivery ke liye

    Mujhe laga tha ki jab sign-up karungi toh sab jaldi se ho jayega, par unfortunately it took too long to get started. Main sales ke samay mein soch rahi thi ki onboarding process smooth aur fast hoga, lekin har step pe wait karna pada, jo mujhe thoda frustrate kar raha tha. Training ke liye bhi schedule clear nahi tha pehle, toh mujhe kaafi confusion hua ki kaunsa module kab complete karna hai. Dialer aur database setup mein bhi delay tha, which disturbed my flow. Support team agar thoda active hoti toh shayad better hota, par ab mujhe lagta hai ki yeh process mere liye thoda frustrating raha.

    Gunjan TrivediGoa, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Overall thik hai, par expectations se thoda alag nikla

    Yaar, main soch rahi thi software aur training bilkul waise hi honge jaise maine expect kiya tha, par thoda alag experience hua. Jo main pre-purchase information padhti thi, usme kaafi achhi baatein thi regarding dialer aur calling tools. Lekin jab actual use kiya toh database integration thoda complex laga, matlab thoda zyada effort karna pada use samajhne mein. Training sessions casual the, ek dum easy-to-understand style mein thi, lekin kabhi kabhi lagta tha ki aur bhi examples hote toh better samajh aata. Sign-up process fast thi, aur invoicing bhi straightforward rahi jo main appreciate karti hoon. Automatic updates ke baad naye features aate tho software thoda slow ho jata tha kabhi kabhi, par overall smooth experience tha. Customer support ne jab reply kiya, toh helpful raha, but thoda response late aata tha. Fir bhi, main kahti hoon yeh thik hai un logon ke liye jo apni flexibility rakhte hain aur software ko adapt kar sakte hain. Toh basically, wala jo main doston ko bataungi woh ye hi hoga ki product acha hai lekin expect thoda realistic rakhna chahiye.

    Vinita KaulGoa, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy