3 out of 53 of 5Unverified experienceSales and pre-purchase
Some good support, but initial steps took their time
Initially, when I reached out to inquire about the software and training, the response was prompt and clear. They explained the sign-up and invoicing steps quite systematically. However, once I started the actual onboarding, responses became slower, especially when I had questions about the dialer settings. The training materials were helpful but not very detailed on the database feature initially. After some back and forth with telephonic support, things improved. The automatic updates worked silently in the background, so no issues there. Overall, the people were friendly and supportive, but responsiveness could improve during the mid-stages of onboarding.