Skip to main content

WFHI review

Expected quick answers, but got some waiting

3 out of 53 of 5Verified purchaseSales and pre-purchase

Expected quick answers, but got some waiting

Hey, so I was looking into WFHI and honestly, I thought signing up would be super quick, with minimal back-and-forth. But, turns out, there was quite some repetition in the pre-purchase chats. I kept clarifying the same points, which was a bit tiring. Waiting for callbacks or email responses also took longer than I expected. On the bright side, when the answers came, they were useful and genuine. I particularly appreciated how the team explained the invoicing and payment procedures with patience, which did reduce my worries. The sales rep also went through the features fairly well, but I felt some info felt repeated without adding value the second time. It made me feel they might be trying to cover all bases, but it got slightly frustrating. I expected a little more straightforwardness and quicker replies. Payment options were clear, and signing up felt easy once past the waiting phase. So overall, I’m on the fence; some aspects worked out pretty okay, but patience was definitely tested. If you’ve got time to spare and want detailed explanations, it’ll fit. But if you want everything fast, this might not be for you exactly. I hope they speed up the process a bit for future clients.

Vineet SahniTelangana, IndiaExperience: Published:
About this verification label

Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

Read the review policy