Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

4.0out of 5

4 out of 5

Based on all 3,86,263 published WFHI Reviews.

2,89,785 of 3,86,263 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

80,654 matching

Back to the start of the list
  • 2 out of 52 of 5Unverified experienceTraining and onboarding

    Training thik hai, par roz ka experience confusing bhi tha

    Mujhe lagta hai ki training aur onboarding process mein aap log ko kuch improvements karne chahiye. Jo basic onboarding tha, wo shuru mein thik chala aur training sessions bhi samajh mein aaye. Par jab mene poora week software daily use kiya, tab kuch cheezein bahut irritating thi. Jaise ki dialer mein delay hota tha calls lagane mein, aur kabhi kabhi database bhi sync nahi karta tha rozana ki updates ke baad. Support team se contact karna kabhi kabhi mushkil hua, aur unke responses utne clear nahi the. Pehla din to acha tha, par fir normal din mein software behave nahi karta tha jaise expect karti thi. Invoice process aur payment clear tha, par training ke mutabiq features rozana use karte waqt problems hoti rahi. Aap ke software mein kuch bugs lag rahe hai daily use ke waqt, jo hamesha fixes ki demand karte hain. Main expect karti hoon ki aage updates better handle hongi aur training mein bhi zyada clarifications hongi. Overall experience mixed tha, thoda achha aur thoda frustrating dono ek saath tha.

    Sanjana Aruna GeorgeAndaman and Nicobar Islands, IndiaExperience: Published:
  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    worked out okay in the end, took some time to adjust

    I’ll say getting started with the training and onboarding was a bit slow for me. It took a few sessions to really get comfortable with the software and the dialer tool. Calling features had some quirks that I figured out only by experimenting. On the brighter side, the database feature was pretty logical once I spent some hours aligning it with my workflow. Automatic updates helped improve a couple of pain points I had initially, but the process overall needed a chunk of my time. Despite this, I was able to start using the software effectively after a week, which felt like a decent outcome.

    Sagar LokhandeUttarakhand, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    The moment onboarding felt truly effective

    At first, the training and onboarding experience felt a bit repetitive, mainly because several sessions covered the basics I had already reviewed through the initial user guide. The pauses between the live calls extended the timeline, which led to some waiting before I could proceed with the more advanced modules. However, once the dialer and database functionalities were properly set up and I experienced working with the calling tools first-hand, things became much clearer. The automatic updates also helped as improvements started kicking in regularly, reducing bugs I encountered earlier. The invoicing process and sign-up were straightforward, so unnecessary delays didn’t come from there. The slight drawback was the pace of the training, which could have been a little more compact. Still, after the initial slowdown, the moment it finally clicked felt rewarding since I could smoothly handle the remote workflow software afterwards.

    Pritam BorkarPunjab, IndiaExperience: Published:
  • 1 out of 51 of 5Unverified experienceTraining and onboarding

    Training was not comprehensive enough; will need help next time for sure

    The entire onboarding and training experience felt incomplete and unsatisfactory to me. I found that many essential aspects about how to effectively use the calling and database features were glossed over or left unclear. Even after going through the sessions, I still struggle to set up call workflows without confusion. The training materials seemed insufficient in covering the practical steps in detail which made me feel leaving everything to self-learning was frustrating. Sign-up and invoicing went smoothly, but after that, it was mostly trial and error on my side. I do not believe I will be able to manage future needs or updates on my own without some kind of additional help because the current resources and training left too many unanswered questions. For me, this lack of thoroughness meant I did not gain confidence in using the software on my own and will have to rely on external support again.

    Kashish SarafPunjab, IndiaExperience: Published:
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Kabhi samajh nahi aaya training ka flow

    Maine socha tha ke training aur onboarding process smooth hoga par asli mein rozana use karte waqt kaafi problems face karni padti thi. Shuru mein toh thoda sab clear lag raha tha, par jab main roz software open karti thi aur training videos follow karti thi, tab pata chala ke everything is not that straightforward. Kabhi dialer smoothly work nahi karta tha aur database features samajhna thoda mushkil lagta tha, mainly kyunki support se help lene mein bhi delay hota tha. Har din naye updates aate the, jo kabhi kaam karte toh kabhi alag confusion create karte. Mujhe laga tha ke main training khatam karti hi sab kuch clear ho jayega, par aisa hua nahi. Kisi waqt jab main samajhna chahti thi ki tools ko kaise efficiently use karoon, toh training material mein clarity missing thi, aur jo telephonic support de rahe the, unka delivery thoda inconsistent tha. Main ziada tar apni problems ko khud solve karne ki koshish karti thi, par ye ek lambi aur tiring process ban gaya. Overall onboarding mein jo expectations thi, wo fulfill nahi hui aur itne din ke baad bhi mujhe training ka process click nahi aaya. Kyunki main chahati thi ki smoothly work kar paoon, par final tak ye unclear raha, is wajah se mera experience thoda disappointing raha.

    Sanjana MathurChandigarh, IndiaExperience: Published:
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Ideal for those who want a smooth one-time setup

    The training and onboarding was very focused and practical, which I appreciated a lot. Most of the effort was clearly upfront, setting up the software, learning the dialer and database features. Once I completed that initial phase, the day-to-day use felt much easier with automatic updates handling the minor tweaks behind the scenes. I think this would suit anyone who prefers putting in a concentrated chunk of effort at the start and then using a system that mostly runs smoothly after. If someone likes constant hand-holding or frequent interventions, it might not be as good a fit. But for me, the balance of upfront setup training versus ongoing smooth use was just right, and I’m confident I can use these tools effectively because of that strong launch phase in the training.

    Mohit DeshpandeHimachal Pradesh, IndiaExperience: Published:
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Training expectations theek thi, par outcome thoda off raha

    Main soch rahi thi ki training aur onboarding ka process smoothly chalega, jaise mujhe pehle bataaya gaya tha. Lekin jab main onboarding karte waqt training modules follow kar rahi thi, toh pata chala ki kuch cheezein mere expectations se thodi alag thi. Starting mein steps clear nahi the, aur mujhe thoda confusion hua ki kaise dialer aur calling tools ko set up karna hai. Kuch sections informative the, par overall mujhe laga ki training thodi detailed ho sakti thi especially database feature ke baare mein. Telephonic support ne thoda help kiya, par uske baad bhi main completely comfortable nahi lag rahi thi. Jo automated updates aaye, unhone thodi madad ki process smooth karne mein, lekin poora experience meri sochi hui training se match nahi kar paya. Shayad agar onboarding process thoda better organize hota toh zyada acha lagta.

    Ekta ChauhanGoa, IndiaExperience: Published:
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Surprised at how unclear the onboarding training felt

    I was really looking forward to the training and onboarding experience when I signed up, but honestly, it surprised me just how unclear and scattered things turned out to be. From the start, the explanations around key features like the calling tools and database setup felt really rushed, like they expected me to just figure stuff out myself without much handholding. I thought there would be a decent flow guiding me step by step, but instead, it was more like being thrown into the deep end with vague instructions. The automation and updates sections barely got a mention, so I was left uncertain whether those would kick in automatically or I had to do something manually. Also, when I tried to reach out for help during this phase, the telephonic support was kind but seemed overloaded, which didn’t help clear things up quickly. For someone getting started with remote workflows, I honestly expected a clearer, more structured approach to onboarding and training. Instead, I spent more time figuring out basics on my own than I anticipated. And the sign-up and invoicing steps weren’t explained well enough either, so the entire experience felt a bit disorganized. I really wanted this to work, but the confusion around training and unclear instructions were honestly frustrating. Hopefully this is something WorkFromHomeIndia improves moving forward because right now it felt like a letdown not getting clear, helpful guidance right from the start.

    Jeevan BabuDelhi, IndiaExperience: Published:
  • 2 out of 52 of 5Verified customerTraining and onboarding

    Jab finally samajh aaya lekin bohot late ho gaya

    Training aur onboarding ka process itna tez nahi tha jitna main expect kar raha tha. Pehle kaafi samay laga basic setup karne mein, especially jab dialer aur database features ko integrate karne ki baat aayi. Thoda confusing tha step-by-step instructions, aur automatically updates kabhi kabhi thoda late install hoti thi, jis se lag raha tha ki system thoda outdated hai. Mujhe wo ek moment yaad hai jab last module complete kiya aur finally lag gaya ki maine sab samajh liya, par tab tak mera kaafi waqt waste ho gaya. Telephonic support habhi help karta hai par jab bada issue hota toh patience rakhna padta tha. Payment aur invoicing ka process theek-thaak tha, par overall onboarding thoda slow tha jo productive start ke liye better nahi tha. Shayad training ko thoda zyada streamline karna chahiye taaki naye users easily aur jaldi shuru kar saken.

    Prakash KolheHaryana, IndiaExperience: Published:
  • 5 out of 55 of 5Unverified experienceTraining and onboarding

    bas, training experience kaafi achha raha

    Main training sessions ke baare mein day to day jo feel tha, woh kaafi positive raha. Software use karne mein koi major difficulty nahi ayi, dialer aur calling tools har din consistent rahe. Jo training materials diye gaye the woh simple aur clear the, matlab mujhe baar baar puchhna nahi pada. Automatic updates bhi bina kisi interruption ke hoti rahi trainig ke dauran, isse workflow smoothly chalta raha. Sign-up aur invoicing ka process bhi straightforward tha, jo mujhe kabhi confuse nahi karta tha. Telephonic support bhi choti choti queries ke liye upalabdh raha, aur priority assistance se mujhe lagta hai ki kisi emergency mein jaldi madad mil jayegi. Daily basis pe software ka behaviour mera kaam support kar raha tha, jo mujhe lagta hai kaafi zaroori tha for an ongoing process like remote workflows. Training ke baad main poora confident feel kar rahi hoon ki main ise aage bhi asaani se use kar paungi bina kisi bari rukawat ke.

    Deepti KarnikTripura, IndiaExperience: Published:
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.