The moment onboarding felt truly effective
At first, the training and onboarding experience felt a bit repetitive, mainly because several sessions covered the basics I had already reviewed through the initial user guide. The pauses between the live calls extended the timeline, which led to some waiting before I could proceed with the more advanced modules. However, once the dialer and database functionalities were properly set up and I experienced working with the calling tools first-hand, things became much clearer. The automatic updates also helped as improvements started kicking in regularly, reducing bugs I encountered earlier. The invoicing process and sign-up were straightforward, so unnecessary delays didn’t come from there. The slight drawback was the pace of the training, which could have been a little more compact. Still, after the initial slowdown, the moment it finally clicked felt rewarding since I could smoothly handle the remote workflow software afterwards.