Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

4.0out of 5

4 out of 5

Based on all 3,86,232 published WFHI Reviews.

2,89,762 of 3,86,232 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

80,653 matching

Back to the start of the list
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Mujhe unki response speed ne surprise kiya

    Suno na, training ke dauraan mujhe yeh dekhkar achha laga ki log kitne jaldi respond karte the. Har cheez mein saath diya unhone. Bas, kabhi kabhi kuch concepts thode clear nahi the, toh thoda confusion hua.

    Meera TiwariJammu and Kashmir, IndiaExperience: Published:
  • 3 out of 53 of 5Verified customerTraining and onboarding

    Would try again but need to self-figure some things

    The training and onboarding were generally helpful, but I found that a significant amount of the process required me to figure things out by myself. While initial modules provided basic guidance on signing up and accessing software, many of the specific database and dialer features were not fully explained in detail. I had to spend additional time exploring and testing to understand how to integrate workflows effectively. Support lines offered some help, but I didn’t get all the answers immediately, so I had to rely on trial and error. Despite these challenges, I think if I were to do it again, I would already come with a better understanding, which should make the process smoother. On balance, the onboarding is okay if you are prepared for some self-direction alongside the formal training provided.

    Prashant BhonsleAssam, IndiaExperience: Published:
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Training kaafi thoda effort chahta tha to samajhne mein

    Training start karte waqt mujhe laga ki yeh thoda zyada effort lega, aur waise hi tha. Kuch cheezein samajh mein aane mein time lagi, jaise ki dialer aur calling tools ka setup. Lekin baad mein jab database feature aur automatic updates samajh mein aaye, toh lagne laga ki main isko manage kar sakta hoon bina kisi external madad ke. Jab sign-up aur payment ki process ki baat aayi, toh woh bhi smooth rahi, invoices samajhna thoda hassle tha par normally manageable tha. Main shayad future mein jab nayi updates aayengi toh thoda sa help chahiye hoga, par training mein jo effort daala wahi mujhe next baar ke liye ready karega. Overall, thoda complex jarur tha pehle but ab lagta hai ki yeh system manageable hai, bas thodi patience aur time dena padta hai samajhne ke liye. Agar aap naya user ho toh training ka important role hoga, warna aage chalke khud hi kaafi kuch manage kar loge.

    Jaideep PillaiAndhra Pradesh, IndiaExperience: Published:
  • 1 out of 51 of 5Unverified experienceTraining and onboarding

    Setup jabardast nahi tha, outcome bhi disappoint kar gaya

    Training mein jab main complete onboarding kar rahi thi, toh ek moment aaya jab dashboard setup karte waqt software ne baar-baar error show kiya. Yeh ek aisa one-off issue tha jo badhiya lagne ki jagah frustration de gaya. Baaki training process thoda unclear tha ki kya kaam regular basis pe karna hai aur kya sirf initial setup ke liye hai. Mujhe samajh nahi aaya ki ongoing tasks kitne honge ya kitni help milegi uske baad. Calls aur dialer ka practical use shuru karne se pehle mere paas proper clarity nahi thi, is wajah se process kaafi confusing ho gaya mere liye. Support lines thodi distant lag rahi thi, aur training materials bhi generic tha, jo meri specific zarurat ko pura nahi karti thi. Mera overall etaam software use karne mein bada disappointment tha, aur main is experience se bahut frustrate ho gayi thi.

    Meenakshi AhujaPunjab, IndiaExperience: Published:
  • 4 out of 54 of 5Verified customerTraining and onboarding

    Thoda time laga, par roz ka kaam easy ho gaya

    Yaar, honestly training aur onboarding mein thoda waqt laga, initially setup samajhna thoda confusing tha, specially dialer ke features jinke instructions thode unclear the. Mujhe laga jaise thoda patience rakhna padega iska daily use mein, aur waise hi hua. Pehle kuch din to regularly support se baat karni padti thi questions clear karne ke liye, par fir dheere-dheere sab smooth hone laga. Jo database feature hai na, woh pehle thoda tedious laga, par abkaafi useful hai meri daily workflow mein. Mujhe lagta hai ki hum jitna time normally invest karte hain kisi naye software ke liye, yeh utna hi reasonable tha, thoda zyada focused guidance milti toh aur achha hota. Overall, experience thoda hassle-free hua after initial struggles, aur automatic updates bhi bina kisi downtime ke regularly aayej. Sign-up aur invoice process simple tha, usme koi dikkat nahi aayi. Toh haan, shuruat mein thoda slow tha application samajhna, par ab kaam aasan ho gaya hai.

    Jyoti IyengarMaharashtra, IndiaExperience: Published:
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Yeh onboarding process thoda hi ajeeb tha

    Main soch raha tha ki onboarding process thoda zyada clear hoga, par actually main confuse ho gaya tha ki pehle kaunse step karna hai. Training materials to mile the, par woh sequence wise nahi lage, kabhi software ke baare mein baat karte they, phir payment details phir se repeat hue. Mujhe laga mere jaise beginners ke liye thoda structured flow hona chahiye tha, jisse main easily samajh paun ki kya karna hai next. Dialer setup mein bhi thoda problem aayi, aur jab support ko call kiya toh kisi ko clear pata nahi tha ki issue ka solution kya hai. Database integration mein bhi kuch challenges aaye, aur automatic updates ka impact samajh nahi aaya. Overall, dost ko batana ho toh kahunga ki yeh onboarding mere liye thoda frustrating tha, aur main soch raha hoon ki shayad main sahi tarikay se shuru hi nahi kar paya.

    Chetan TiwariDelhi, IndiaExperience: Published:
  • 2 out of 52 of 5Verified customerTraining and onboarding

    Labels Were Confusing and Misleading

    The onboarding experience left me uncertain because many of the labels and terminologies used throughout the training and software felt confusing. At first, I thought I'd quickly understand the calling tools and database sections, but the inconsistent wording made it hard to follow. For example, some tabs were named similarly but led to very different features, which made navigation frustrating. While the setup process was generally okay, the unclear labels slowed me down significantly and made me hesitate to explore certain features. I will say that telephonic support was somewhat helpful in clarifying some terms, but overall, the vague wording diminished the training's effectiveness and made getting comfortable with the software difficult.

    Omkar BandopadhyayJammu and Kashmir, IndiaExperience: Published:
  • 1 out of 51 of 5Verified customerTraining and onboarding

    Lacked clarity and structure compared to other platforms

    My experience with the training and onboarding through WFHI was disappointing compared to prior systems I have used. The training content felt incomplete and lacked structure, which made it difficult to follow the tutorials smoothly. Unlike other platforms where there is a clear step-by-step walkthrough with supporting examples, WFHI's modules seemed loosely connected and at times unclear. The instructions had limited detail and were not consistent in terminology, causing confusion during practical tasks. I also missed having accessible reference materials that I could revisit during onboarding or afterward. Consequently, it took me longer than expected to get comfortable with the software interface and calling tools. There were also fewer live support sessions available in training, which I previously found helpful to clarify doubts immediately. Overall, WFHI's training did not match the quality and user-friendliness of other platforms I have used before. This gap slowed my progress and left me frustrated as I depended heavily on clear and systematic onboarding to get started effectively with remote workflows. Without more comprehensive and well-organized training, I found it hard to gain confidence in using the tools.

    Neha NarayananBihar, IndiaExperience: Published:
  • 2 out of 52 of 5Verified customerTraining and onboarding

    Training tha sahi, par expectations thodi unmet rahi

    Training lene ke baad mujhe laga ki onboarding process kaafi achha tha, especially jo steps cover kiye gaye the woh kaafi logical lage. Par expectations jo pehle thi software ke features ke baare mein, woh poori tarah se match nahi hui. Dialer aur calling tools kabhi kabhi slow chale, jo thoda frustrating tha kyunki mujhe laga tha ki jo training mein samjhaya gaya tha woh zyada efficient hoga. Support theek tha, aur invoicing process bhi clear thi, par software mein kuch chhoti chhoti problems ne thoda disappointment badhaya. Overall, main thaaddi hoon ki mujhe training se faida toh hua, par woh poora expectation hit nahi kar payi.

    Sharmila RamachandranHaryana, IndiaExperience: Published:
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Training aur onboarding theek khaasa wait aur baar baar batana tha

    Training aur onboarding mein kaafi time laga aur mujhe jyada wait karna pada. Har chhoti cheez ko baar baar repeat karna zoroori tha jo thoda frustrating tha. Kuch waqt toh dialog tools and database setup mein bhi zyada time gaya, aur yeh lag raha tha ki process thoda unnecessarily lamba hai. Support sessions bhi theek tha, par mujhe lagta hai wo information thodi slow mil rahi thi. Setup ke dauraan kabhi kabhi technical updates ya software changes ki wajah se rukawat aayi jiski wajah se aage badhna mushkil hua. Overall training ki length aur delays ne kaafi effort lagaya, jo mujhe thik nahi laga kyunki main jaldi kaam shuru karna chahta tha. Mujhe lagta hai ki process zyada efficient ho sakta tha agar repetition aur waiting time kam hota.

    Arjun PrabhuMadhya Pradesh, IndiaExperience: Published:
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.