Would try again but need to self-figure some things
The training and onboarding were generally helpful, but I found that a significant amount of the process required me to figure things out by myself. While initial modules provided basic guidance on signing up and accessing software, many of the specific database and dialer features were not fully explained in detail. I had to spend additional time exploring and testing to understand how to integrate workflows effectively. Support lines offered some help, but I didn’t get all the answers immediately, so I had to rely on trial and error. Despite these challenges, I think if I were to do it again, I would already come with a better understanding, which should make the process smoother. On balance, the onboarding is okay if you are prepared for some self-direction alongside the formal training provided.