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Based on all 3,89,399 published WFHI Reviews.

2,92,059 of 3,89,399 reviews include a verification label.

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WFHI Reviews

3,89,399 published

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  • 2 out of 52 of 5Verified purchaseBilling and payments

    Took much longer than expected to resolve payment issues

    I initially expected the payment and invoicing process to be quick and hassle-free, but my experience with WFHI did not meet those expectations. After signing up, I encountered problems with the billing details not updating correctly in the system, which caused delays in accessing some of the training modules. Support was responsive but took longer than I had hoped to address the error. The delay made me feel it wasn’t as smooth as promised compared to other software platforms I've tried, where billing setup was usually immediate and seamless. On the positive side, once sorted, the database features and updates started working without glitches. Still, the pace of fixing the billing issues slowed down my overall onboarding process more than I anticipated. In the future, I think clearer communication about billing changes and faster invoicing corrections would be helpful to avoid similar problems and improve the early stages of user experience.

    Rajani ChadhaMizoram, IndiaExperience: Published:
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  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Three weeks of figuring it out but worth it in parts

    I had to spend close to three weeks figuring out a lot of the software myself, even after completing the main training modules. While the onboarding walkthroughs introduced the core features like the dialer and database, the nuances of integrating these into my daily remote workflows were not covered in enough detail. I appreciated that the training sessions were clear and well organized, but the reliance on self-teaching meant some trial and error was inevitable. On the plus side, telephonic support was available whenever I hit a roadblock, providing useful guidance that sped things up significantly. I also noticed automatic updates kept improving the software stability along the way. The billing and payment process was straightforward, which was one less thing to worry about during the learning curve. Ultimately, although the training alone wasn’t sufficient, the combination of self-exploration and support helped me reach a functional level of comfort after several weeks of effort.

    Aparna SoniTelangana, IndiaExperience: Published:
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  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    onboarding was smoother than expected but training lacked depth

    I had tried a few other onboarding services before, and I expected the process here to be just as generic and rushed. However, the initial phases were actually smoother than anticipated, with clear walkthroughs and a helpful introduction to the calling tools. On the downside, the training sessions themselves didn't go as deep into the workflows as I had hoped, leaving some questions unanswered which previous courses had handled a bit better. While the overall experience felt paced well and the database integration was straightforward, I think the level of detail in the training should be improved to match or exceed what others offer. Still, it felt more personal and less rushed than what I expected before signing up.

    Charu Narendra RajanDelhi, IndiaExperience: Published:
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  • 2 out of 52 of 5Verified purchaseBilling and payments

    Billing tangles, par agle baar phir sochunga

    Yeh billing aur payments ka process kuch zyada hi confusing raha mera experience mein. Jo mujhe lagta tha sign-up ke time clear hoga, woh thoda unclear tha, especially jab invoice receive kiya. Payment gateway thoda slow tha aur kabhi kabhi errors dikhata tha, isliye mujhe support ko call karna pada. Support wale log detail mein explain karne ki koshish karte hain, par system itna straightforward nahi lagta. Automatic updates bhi, mujhe laga kuch extra charges ke baare mein bata denge, lekin kayi cheezein samajh nahi aaye, jo mujhe thoda frustrate kiya. Haan, dialer tool thik tha, calls karne mein zyada problem nahi hui, usme delay nahi tha. Poora process bohot time lega lagta hai jab tak everything set-up ho jaata hai. Shayad agle payment time pe mujhe fir se help leni padegi, par honestly zyada expectations nahi rakhta iss point pe. Overall, mujhe lagta hai thoda simplification ki zaroorat hai iss billing aur payment process mein agar aage bhi kaam karna hai toh. Jo bhi ho, thanks fir bhi guidaance ke liye.

    Anil OberoiGoa, IndiaExperience: Published:
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  • 3 out of 53 of 5Verified purchaseSoftware and access

    Software use ka experience thoda mixed tha

    Maine WFHI ka software use kiya aur overall experience thoda mixed tha, matlab ki kuch parts toh kaam ache se kiye lekin kuch areas mein improvement chahiye tha. Calling tool aur dialer theek kaam karte the, calls clear aur database integration bhi acha tha. Lekin ek din software crash kar gaya during a busy week, jiski wajah se kaam thoda delay hua. Support team ko phone kiya to response mila tha magar thoda slow tha, lekin baad mein resolution sahi mila. Onboarding phir bhi thik tha, easily samajh aye ki kaise tools operate hote hain, training sessions bhi helpful rahe. Payment process clear raha, aur invoices timely aye jo hassle kam karta hai. Automatic updates ne kabhi disruption nahi kiya, jo acchi baat hai. Thoda lagta hai ki software me aur stability aur better telephonic support se experience aur smooth ho sakta tha. Toh overall, software ka use thoda up-down wala laga, par itna bhi bura nahi tha ki main use na karun.

    Lalit SatheJammu and Kashmir, IndiaExperience: Published:
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  • 4 out of 54 of 5Verified customerSupport and communication

    Support ne kaafi surprise diya mujhe

    Maine jab WFHI ka support use karna start kiya, toh initially toh sab normal hi lag raha tha, but ek din ek specific problem aayi dialer ke saath, woh moment thoda alag tha. Us waqt jo telephonic support mila, uski clarity aur promptness ne mujhe sach mein surprise kar diya. Uske baad din bhar routine queries ke liye contact karte rahe, toh zyada farq nahi pada par woh ek incident clear dikh raha hai mere experience mein. Database feature ko manage karne mein bhi help mili, aur training ke dauraan jo doubts the unko handle karne mein support team ne acha kaam kiya. Software updates bhi ache se automatically ho jaate the, jo workflow ko zyada easy banate hain. Payment aur invoicing process thoda time le raha tha, par woh bhi manageable tha. Overall, main kahunga ki support ne consistently acha perform kiya, haan ek chhota sa glitch tha lekin woh bhi jaldi solve hua.

    Mihir Latika LokhandeJharkhand, IndiaExperience: Published:
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  • 5 out of 55 of 5Verified purchaseBilling and payments

    Billing problem solve karna thoda hassle tha but manageable

    Meri billing mein ek problem aa gayi thi jab invoice payment process thoda confuse kar gaya. Mujhe support team ko phone karna pada and kaafi baatein clear karni padhi. Lekin team patience se samjha rahi thi, aur har baar mujhe details verify karne ko bola. Automatic updates ke through naye invoice formats aane lage they, is wajah se thoda confusion hua initially. Lekin overall, poora process itna complicated nahi tha jitna maine socha tha. Mujhe feel hua ki jitna effort maine lagaya solve karne mein, waise hi clarity aur speed communication mein ho toh achha hota. Par main satisfied hoon ki problem eventually resolve ho gayi aur system smoothly chal raha hai.

    Himani MathewTripura, IndiaExperience: Published:
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  • 1 out of 51 of 5Verified purchaseBilling and payments

    Frustration with payment issues

    Ek point par mujhe help ki zarurat padi, lekin phone support se samajhna bohot mushkil hua. Bas enfani tak hi baat hui, aage ka process unclear tha. Yeh cheez mere liye frustrating rahi.

    Reema DuttaNagaland, IndiaExperience: Published:
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  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Jab samajh nahi aaya software ka asli kaam

    Kabhi socha tha ki sign-up ke baad sab smooth chalega, par onboarding mein kaafi confusion hua tha. Jo sales info diya tha uss hisaab se software ka dialer expected performance se kaafi neeche tha. Dialer ki automatic updates kabhi kabhi problematic the, jis se call karte waqt interruptions aaye. Database manage karna thoda better ho sakta tha, par least koi basic feature properly kaam kar raha tha, jo mujhe thoda satisfaction deta tha. Payment aur invoicing ka system bhi utna straightforward nahi tha; thoda complicated lagta tha setup karna. Telephonic support se baat karne ki koshish ki, par response usually late milta. Mera experience batata hai ki pehle software ko samajhna zaruri hai warna expectations meet nahi hongi. Overall, main thoda disappointed hoon kyunki sab kuch utna easy nahi tha jitna maine initially socha tha.

    Raj JaiswalMadhya Pradesh, IndiaExperience: Published:
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  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Got set up eventually, but it took longer than expected

    The onboarding training was a mixed bag for me. Initially, the setup process was a bit drawn out, and I felt lost without clear directions on how to use the dialer features effectively. However, after spending some time navigating the video tutorials and contacting support, I managed to get a reasonable handle on the workflows. The database was helpful but took time to integrate properly with my existing setup. All in all, it did work out, but I think the whole process could be more streamlined. If you have patience and can invest the time, you will eventually get going with this software.

    Vineet SoniNagaland, IndiaExperience: Published:
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About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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