Got set up eventually, but it took longer than expected
The onboarding training was a mixed bag for me. Initially, the setup process was a bit drawn out, and I felt lost without clear directions on how to use the dialer features effectively. However, after spending some time navigating the video tutorials and contacting support, I managed to get a reasonable handle on the workflows. The database was helpful but took time to integrate properly with my existing setup. All in all, it did work out, but I think the whole process could be more streamlined. If you have patience and can invest the time, you will eventually get going with this software.