Three weeks of figuring it out but worth it in parts
I had to spend close to three weeks figuring out a lot of the software myself, even after completing the main training modules. While the onboarding walkthroughs introduced the core features like the dialer and database, the nuances of integrating these into my daily remote workflows were not covered in enough detail. I appreciated that the training sessions were clear and well organized, but the reliance on self-teaching meant some trial and error was inevitable. On the plus side, telephonic support was available whenever I hit a roadblock, providing useful guidance that sped things up significantly. I also noticed automatic updates kept improving the software stability along the way. The billing and payment process was straightforward, which was one less thing to worry about during the learning curve. Ultimately, although the training alone wasn’t sufficient, the combination of self-exploration and support helped me reach a functional level of comfort after several weeks of effort.