Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,86,167 published WFHI Reviews.

2,89,717 of 3,86,167 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

80,641 matching

Back to the start of the list
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Bas itna hi: poori training thi time waste

    Maine baar baar bataya tha ki mujhe jo bhi queries hain unka jawab chahiye tha jaldi, par unki taraf se response itna slow tha ki pura onboarding process frustration mein badal gaya. Jab training chal rahi thi, tab bhi aisa laga ki log meri baat samajh nahi rahe hain, baar baar repeat karna pad raha tha. Aur yeh bhi ki software ke kuch features samajhne mein problem hui thi, par help lene par bhi delay hua, matlab time barbad hua. Yeh sab soch ke hi lagta hai ki unke support system ko seriously lena chahiye. Overall, jo experience mila mujhe usse main bilkul satisfied nahi thi, aur agli baar shayad main aisa service use nahi karungi.

    Roshni Arnav ChaturvediTripura, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerTraining and onboarding

    Onboarding effort was manageable but challenging

    I was surprised by how much effort went into the onboarding and training process with WFHI's software. The initial setup and learning curve were significant and definitely required some focused time on my part. Despite the effort, I felt well supported throughout, as the training modules were detailed and the onboarding steps clear enough to follow without too much confusion. I don't think I'll need much assistance if I have to do it again, but having help available for the more intricate parts was definitely reassuring. The gradual guidance helped me understand the remote workflows and tools, even if it took some patience at first. Overall, the process was thorough and prepared me well for using the software daily.

    Kiran ChaturvediKerala, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Jo beginners hain unko suit karega, seasoned users shayad thoda bore ho jaaye

    Training jo WFHI ne provide ki uska experience mix raha mera, kyunki maine pehle kuch aur tools bhi use kiye hain. Yahan onboarding ka process thoda slow tha jo shayad naya user easily follow kar sakta hai lekin jise pehle se remote workflows ka experience hai, unko thodi repetitive lagegi. Mujhe laga ki jo simple concepts hain wo achhi tarah cover karte hain but advance level pe acha material thoda kam tha. Yeh software unke liye best hai jinko basic samajhna hai efficient workflows ka. Par agar kisi ko already complex systems ke saath kaam karna aata hai toh wo thoda ghabra sakta hai because training ka structure itna dynamic nahi tha. Overall itna keh sakta hoon ki beginners ko fayda hoga, train karne mein thodi patience chahiye na ki expect karna that sab kuch jaldi clear ho jaaye. Main use karte rahunga but shayad is vibe ke saath.

    Suresh DeshmukhBihar, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Onboarding took longer but ongoing use is easier

    I expected the onboarding process to be relatively quick based on initial impressions, but it turned out to be a bit more time-consuming than I thought. Setting up the calling tools and understanding the database features required several sessions of training and practice, which meant upfront investment of time before I felt fully comfortable. However, compared to my expectations of continuous troubleshooting, the ongoing usage has been much smoother. Automatic updates work quietly in the background, so I don’t have to worry about manual patches or missing features. The telephonic support team was available during those initial setup days and answered my questions clearly, adding to the overall positive impression. Although the initial time commitment was more than anticipated, I appreciate that I won’t have to repeat this heavy setup effort often, as day-to-day workflows now run more efficiently thanks to the solid onboarding foundation.

    Ramesh TiwariChhattisgarh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Onboarding mein kuch effort laga, par clarity bhi mili

    Maine training aur onboarding ka process start kiya toh initially mujhe labels samajhne mein thodi dikkat hui thi. Kuch terms bahut straightforward thi, jaise ki "Dashboard" Ya "Settings," Par kuch instructions thodi confusing lag rahi thi, especially jab workflows ko set karna tha. Training modules mein kai baar mujhe wapas jaa ke instructions dobara padhne pade kyunki wording thodi unclear thi. Wording kaafi technical lagti thi, jo mere jaise beginner ke liye thoda intimidating tha. Lekin overall, jab system ko samajhna shuru kiya, tab mujhe laga ki guidance kaafi helpful thi. Jo labels clear the, unke saath kaam kar ke mujhe confidence bhi mila ki main software ko use kar rahi hoon. Training ke saath jo video explanations diye gaye the, wo practical the, par unka wording thoda aur simple ho sakta tha. Onboarding mein thoda extra effort to laga, par main expected thi ki technology thodi complex hogi. Agar wording thoda zyada user-friendly hoti, toh experience aur better hota. Phir bhi, main samajh paayi ki main apna remote workflow kaise manage karungi, aur iska matlab hai ki training ka aim pura hua. Kuch cheezein slow thi, lekin overall mujhe lagta hai ki thoda patience rakho toh system sahi se samajh mein aata hai.

    Ananya DhawanMizoram, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Unverified experienceTraining and onboarding

    Achha training tha par confidence bilkul bhi nahi banaya

    Main initial training aur onboarding ke baare mein kuch achha aur kuch thoda kam acha bataungi. Training session mein jo basics sikhaye gaye the, woh clear the aur software ke key features ko samajhne mein madad karte the. Lekin mujhe laga ki khud se kaafi kuch samajhna padta tha, woh support ya training mein shayad utni clarity nahi thi jo zaroori hoti. Dialer aur database use karte waqt bhi ajeeb lag raha tha kyunki prakriya mere liye intuitive nahi thi. Automatic updates se updates toh milte rahe, par woh naye changes ke baare mein koi detailed guidance nahi di gayi thi. Mujhe poora confidence nahi mila ki main is platform ka use easily kar paungi ya nahi, toh thoda frustrated bhi feel kar rahi thi. Training ne kuch help ki thi, par onboarding mein khud ko ready mehsoos karna mushkil tha.

    Shobha BhatSikkim, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerTraining and onboarding

    process samajhne mein time laga, aur clarity thodi kam thi

    Jab main training aur onboarding start kar rahi thi, toh mujhe laga ki steps ke order mein kuch gadbad hai. Pehle mujhe dialer ka basic use samajhna tha par training material thoda scrambled tha, matlab topics mix ho rahe the bina kisi clear progression ke. Database feature ko integrate karne ka moment bhi clear nahi tha; mujhe baar baar step back jaakar check karna padta tha ki maine pehle kya kiya tha aur agla step kya hoga. Ye confusion mujhe thoda time waste karne par majboor kar rahi thi, jo ki frustrating tha. Agar step-by-step guidance thoda aur clear hoti, ya step completion ke baad ek chhota summary hota, toh mujhe zyada asaani hoti. Haan, ek baar jab main sab chize samajh gayi tab maza aaya training mein, par initial phase troublesome raha. Sign-up aur invoicing system smoothly chala lekin phir bhi main expect kar rahi thi ki process thoda better arranged hoga, tabhi turant clear ho jaata ki kya karna hai next.

    Indira BasuChhattisgarh, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    overall experience felt frustrating and inconsistent

    Over the course of a few weeks, I tried to get used to the training and onboarding process, hoping things would improve day by day. Initially, the start was okay with the basics lined out clearly, but as I progressed, I found the software behaving unpredictably. The calling tools sometimes lagged, and the dialer wouldn’t always connect as expected, which added to my frustration. The daily automatic updates sometimes altered interfaces or workflows in ways I didn’t find well explained beforehand. This made it harder to keep track with the training materials that felt outdated quickly. Telephonic support was available but didn’t always solve issues in one call, which meant repeating explanations. The invoicing and payment system was fairly clear, but all the setbacks with the training overshadowed the positive aspects. Instead of feeling supported, I felt that the ongoing issues made the experience more taxing, and I struggled to get consistent results despite investing time and effort. On balance, the whole setup felt less helpful than I had hoped.

    Ruchi TrivediTamil Nadu, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    What I missed was clear onboarding guidance and proper training

    The onboarding and training experience did not work well for me because I ended up having to figure out most of the features by myself without much guidance. The initial training sessions were very brief and didn’t cover the calling tools or dialer in sufficient detail for me to use them confidently. The database functionality was explained in a hurried way that left me uncertain. Because of this, I spent a lot of time searching for answers on my own or trying to explore the software through trial and error, which was frustrating and inefficient. Automatic updates appeared randomly and without explanation, which sometimes disrupted my workflow instead of helping me. I attempted several times to contact telephonic support for clear instructions but was often put on hold or got only basic information that didn’t fully address my concerns. The payment and sign-up process was the only part that felt straightforward. Overall, the significant lack was comprehensive onboarding and training that would prepare me properly. Without that, I couldn’t trust the software enough to use it productively and felt quite let down.

    Gaurav VaidyaGujarat, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceTraining and onboarding

    Onboarding mein thoda confusion hi zyada tha yaar

    Toh jab main training ke liye start kar rahi thi, mujhe laga labels aur wording thode confusing hain. Kabhi kabhi toh lagta tha ki main kisi aur language mein hoon kyunki kuch terms bilkul samajh nahi aa rahe the. Onboarding flow ke andar bhi steps clearly nahi bataye the, jisse mujhe kaafi baar dobara check karna pada ki mein sahi jagah pe hoon ya nahi. Kuch aspects jaise ki dialer ka setup thik-thak chal raha tha, wo thoda acha laga, par baaki instructions itne clear nahi thay. Matlab main samajh rahi thi ki software aur training dono important hain, par jab tak clear explanation nahi milega, tab tak use karna mushkil hota hai. Kabhi kabhi updates bhi aise aate they jisme labels aur terms aur confuse kar dete they. Overall, thoda zyada patience chahiye tha mujhe, aur agar clarity zyada hoti toh shayad main jaldi se apne kaam mein involve ho paati. Telephonic support se contact kiya tha ek baar, response mila par wo bhi basic hi tha, zyada madad nahi hui. Signing up aur invoice mila thik tha, wo mein confuse nahi hui. Bas wording aur labels mein improvement ki zaroorat hai, warna training mein ghul mil nahi paati asaani se.

    Rajani YadavGoa, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy