overall experience felt frustrating and inconsistent
Over the course of a few weeks, I tried to get used to the training and onboarding process, hoping things would improve day by day. Initially, the start was okay with the basics lined out clearly, but as I progressed, I found the software behaving unpredictably. The calling tools sometimes lagged, and the dialer wouldn’t always connect as expected, which added to my frustration. The daily automatic updates sometimes altered interfaces or workflows in ways I didn’t find well explained beforehand. This made it harder to keep track with the training materials that felt outdated quickly. Telephonic support was available but didn’t always solve issues in one call, which meant repeating explanations. The invoicing and payment system was fairly clear, but all the setbacks with the training overshadowed the positive aspects. Instead of feeling supported, I felt that the ongoing issues made the experience more taxing, and I struggled to get consistent results despite investing time and effort. On balance, the whole setup felt less helpful than I had hoped.