Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

4.0out of 5

4 out of 5

Based on all 3,88,835 published WFHI Reviews.

2,91,660 of 3,88,835 reviews include a verification label.

Rating breakdown — select one to filter

Filter
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

WFHI Reviews

3,88,835 published

Back to the start of the list
  • 1 out of 51 of 5Verified purchaseSoftware and access

    Totally stuck, couldn’t find tools I needed anywhere

    Oye, seriously I was so confused trying to find what I needed in the software. It’s like I was scrolling all over the place, but nothing was where I expected. The database feature was supposed to help me manage contacts, but it felt hidden and complicated. Even calling the telephonic support didn’t clear things up much because I couldn’t explain my problem well enough. Signing up was easy, but after that, everything became a jumbled mess. I was hoping for a simple, easy-to-use system but ended up wasting a lot of time searching for basic tools. Honestly, it was frustrating and made me consider quitting before I even started work properly. I usually get technology quickly, but this setup just felt totally overwhelming and not helpful.

    Sheetal JadhavMizoram, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseBilling and payments

    Good for organized teams, not for freelancers

    Compared to the previous software I used, this WFHI system is far more streamlined when it comes to billing. The invoicing process is faster and the payment dashboard offers clearer information than what I was used to. However, it forces a structure that might be too rigid for freelancers or individuals with highly fluctuating workflows. The automatic updates are useful but sometimes introduce changes without much explanation, which can be frustrating. Support is reachable by phone, which is a big plus, and generally polite, though responses occasionally lack depth. I found the sign-up and invoicing process straightforward, much better than before, but for anyone who doesn’t keep the billing meticulously updated daily, it might feel overwhelming. Also, while usage-based billing is transparent, the labels and terms occasionally confused me at first, unlike my old system where terminology was very straightforward. Overall, good software for teams or those who have consistent billing needs, although it’s less ideal if you want simplicity without too many bells and whistles.

    Maitri BabuUttarakhand, IndiaExperience: Published:
  • 5 out of 55 of 5Verified purchaseSoftware and access

    Software ne mera kaam expected sequence mein set kar diya

    Main software ko use karne se pehle soch rahi thi ki yeh mera workflow simplify karega, aur waise hi hua bhi. Jo features mujhe chahiye the, jaise ki database access, dialer integration, aur automatic updates, sab kuch sahi time par available hua. Onboarding process bhi asaani se ho gayi thi; mujhe training sessions achhe lage kyunki woh clear the aur practical examples ke saath thi. Week bhar jab maine software ka use kiya, toh mujhe koi aisi problem nahi aayi jo expected se alag ho. Dialer ne mera calling schedule automate kar diya, aur database feature mera data access smooth banata raha. Updates regular aayi aur unhone system ko aur zyada efficient banaya bina kisi disruption ke. Support team ke saath bhi meri call hui jo prompt thi, aur maine unse poochha bhi ki invoices kaise manage karni hain, toh woh clearly samjha diya. Overall, yeh software mere liye bilkul fully functional raha, jaisa maine pehle socha tha, aur main aage bhi ise use karti rahungi.

    Ira RegeAndhra Pradesh, IndiaExperience: Published:
  • 1 out of 51 of 5Verified purchaseSoftware and access

    Mujhe lagta hai ki yeh software mere liye bilkul suit nahi karta kyunki main uska sahi tareeke se is

    Mujhe lagta hai ki yeh software mere liye bilkul suit nahi karta kyunki main uska sahi tareeke se istemal kar nahi pa raha hoon. Technical aspects samajhna bhut mushkil ho gaya hai aur main support ko phone karte rahta tha par unki responsiveness bahut hi dheere thi. Jab main kisi urgent problem ke baare mein baat karna chahata tha, toh awaaz toh milti thi lekin solution dene mein itna waqt lagta tha ki frustration ho jata tha. Training sessions bhi meri expectations pe khare nahi utare, kyunki mujhe lagta tha zyada practical help milegi par zyada theory thi. Database aur dialer use karna time-consuming sabit hua aur wo features samajhna tough laga. Invoice aur payment process theek tha, par software ka general access aur updates itne slow the ki main apne kaam mein delay mehsoos karta tha. Yeh platform un logon ke liye nahi hai jo jaldi aur effective solutions chahte hain; ye zyada unke liye hai jo dhairya rakh ke apni taraf se zyada self-effort kar sakte hain, warna bas frustration badhta hi rahega.

    Bimal TalwarHimachal Pradesh, IndiaExperience: Published:
  • 2 out of 52 of 5Verified customerTraining and onboarding

    You didn’t provide enough easy-to-find training info

    Your training platform felt incomplete when I tried to find materials on using the calling tools effectively. There seemed to be a lack of concise guides or quick reference points in the onboarding flow. I found myself spending a lot of time searching through multiple sections only to come up empty or get information that was too general. The database and dialer were supposed to be central to how I work remotely, but the training did not clearly explain how to utilize these features best. Additionally, the waiting for responses from telephonic support added to the frustration since I tried to figure things out on my own first. I appreciate that the automatic updates brought improvements, but without straightforward training resources, adapting was more challenging. I expected to find at least a few video demos or step-by-step instructions that were easy to locate. Invoicing and payment parts were okay, but the onboarding was missing the complete guidance I needed to get started confidently.

    Shubham NadkarniAndhra Pradesh, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseBilling and payments

    Kaafi time laga haan, samajhne mein

    Billing ke labels aur wording kabhi kabhi confuse karte hain. Main baar baar bata raha tha ki payment page pe jo terms hain, wo straightforward nahi hain. Kabhi 'due date' aur 'payment deadline' ke terms interchange hote lagte hain. Yeh bech me thoda samay barbaad karta hai. Sign-up process ke dauran, mujhe laga ki yeh terms thoda aur simple honi chahiye thi, warna main baar baar sochta rehta tha ki kya select karu. Par haan, invoice milna sahi tha aur automated reminders mujhe timely milte rahe. Ek taraf se process thoda slow tha, lekin final outcome satisfactory tha, isliye main beech ka rating de raha hoon.

    Kunal TrivediManipur, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseSoftware and access

    Missing a bit more clarity in labels

    So I’ve been using the WFHI software for a couple of weeks now, and overall it feels pretty intuitive. The onboarding process was smooth, and getting started didn’t require much back and forth. What really caught my attention was how easy it was to navigate the calling tools and the dialer, which paired nicely with the database feature for managing contacts efficiently. Still, when it comes to some of the buttons and terms used inside the software, I found myself hesitating a couple of times because the labels weren’t as descriptive as I expected. For example, there was this one icon that wasn’t immediately obvious what it represented until I hovered over it. A bit more transparent wording or tooltips could make things less confusing, especially for first-timers like me. Plus, automatic updates were quite seamless and didn’t disrupt my workflow at all. Telephonic support was helpful too, if I needed quick clarifications. So yeah, a solid product but some minor wording tweaks could definitely upgrade the experience. Other than that small gripe, I’m happy with how well the software fits into my remote routine and makes handling tasks smoother than before.

    Chetan TiwariUttar Pradesh, IndiaExperience: Published:
  • 5 out of 55 of 5Verified customerTraining and onboarding

    seriously kaafi effort laga onboarding me

    Mai sach kahu toh onboarding process mein kaafi mehnat lagi. Training sessions detailed the aur kaafi practical exercises karay gaye jo useful the. Maine expect kiya tha ki thodi guidance milegi baar baar, lekin itna independent kaam karna pad raha tha ke thoda effort zyada lag raha tha. Har step par database setup karne mein thoda time zyada laga. Mujhe lagta hai, thoda aur prompt support helpful hota, especially initial days mein. Par jo call system aur dialer hai, wo consistent raha aur software bhi baar baar update hota raha, jis wajah se naye features seekhne ko mile. Main phir bhi is product ko use karta rahunga aur zarurat pade toh dobara help lene se nahi hichkuchunga. Overall onboarding challenging tha, par kaam ho gaya aur training se accha knowledge mila.

    Chaitanya MalikGoa, IndiaExperience: Published:
  • 1 out of 51 of 5Verified purchaseSoftware and access

    not what i expected, might need help again next time

    When I first signed up for the software, I expected it to be a simple, self-sufficient tool that I could manage on my own. I thought the database and calling tools would be intuitive enough, and that I could get through onboarding without much assistance. However, what actually happened was quite different. I found the software interface confusing at times, especially when trying to navigate between features. The training was helpful but didn’t fully address some of the issues I ran into. I ended up calling support multiple times for problems that seemed like basic functions. That was frustrating because I hoped it would be more straightforward. The automatic updates also changed some settings without warning, which added to the confusion. Sign-up and payment were fine, but the main software experience wasn’t as smooth as I wanted. Honestly, if I use this again, I think I’ll need help just to get started and stay going, unlike what I had initially hoped. I’d probably tell a friend it’s not a very easy system if you want to work independently with it.

    Swati ChadhaRajasthan, IndiaExperience: Published:
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Ended Up Cancelling After Repetitive Steps That Wasted Time

    At first I was eager to get started, but the sales process quickly became frustrating. The sign-up interface repeatedly asked for the same details, which wasted time and felt redundant. Then, onboarding took longer than I expected because the system kept freezing during the database setup. I had to wait multiple times for call-backs from support, which delayed progress further. The invoicing was accurate, and I appreciated that part, but by then my patience was worn out. I didn’t move forward with the training or use the calling tools because the initial experience made me doubt the whole package. Overall, the process ended up feeling like more hassle than help, so I cancelled my account rather than try to push through. It just didn’t meet the smoothness I wanted from a remote workflow software.

    Gaurav KhuranaPuducherry, IndiaExperience: Published:
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.