Software access was delayed, missing a smoother start
I was looking forward to getting started quickly with the software, but I found the initial access process to be frustratingly slow. It took longer than I expected to receive the necessary credentials and access permissions, which delayed my onboarding considerably. The software itself is functional when I finally got access, and the calling tools worked decently, but the wait was a downside. The signup and invoicing process was clear enough, and I appreciated the straightforward payment method. However, the training and onboarding could have been more responsive, as I struggled to get guidance during the first few days. Telephonic support was available, but response times weren't as prompt as I hoped. Overall, while parts like the database feature seem helpful, the delay in getting going took some of the enthusiasm away. I think a smoother, faster start would improve the overall experience substantially.