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WFHI Reviews

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4 out of 5

Based on all 3,84,460 published WFHI Reviews.

2,88,449 of 3,84,460 reviews include a verification label.

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WFHI Reviews

3,84,460 published

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  • 5 out of 55 of 5Unverified experienceTraining and onboarding

    Tab yaad aaya jab training ka sab samajh aya

    Main thoda confused thi starting mein ki kaha se start karu because training ke modules bahut saare the. Par jab main working week mein software pe kaam kar rahi thi, toh database feature ko use karte karte samajh mein aaya ki training se jo basics diye the, woh mujhe kaam aayenge. Shuruaat mein thoda time lag gaya files aur dialer ko sahi se set karne mein, par jab ek baar settings samajh gayi, toh baaki sab aasan lagne laga. Training videos aur documents accessible the, lekin mujhe lagta hai thoda aur practical example hote toh aur help milti. Phir bhi, jo main session thi, uske baad calling tools ko manage karna easy ho gaya, aur mujhe support se milne wali assistance bhi acha laga, especially jab mujhe payment process samajhna tha. Overall, training ke baad hi wo click hua jab mujhe laga ki main is software ko effectively use kar sakti hoon bina baar baar poochhe.

    Vandana BhardwajUttarakhand, IndiaExperience: Published:
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  • 1 out of 51 of 5Verified purchaseBilling and payments

    took way too long to get billing sorted out

    I was expecting a quick and straightforward billing and payments process, but unfortunately it turned out to be a frustrating journey. Once I signed up, I waited to receive my invoice, but it took longer than I anticipated. When the invoice did arrive, some of the details didn’t match what I was initially told during pre-purchase, which meant I had to call their support. Unfortunately, the telephonic support for billing questions wasn’t very helpful either, and I had to repeat my situation multiple times because the first agents didn't appear fully aware of the invoicing policies. The payment options provided didn’t match what I expected before committing either, so I had to figure out workarounds on my own. Even after making the payment, the confirmation took time to reflect in the system, causing delays for me to access the software tools. Overall, this billing experience was far from seamless and added unnecessary stress at the beginning. I hoped for clarity and ease, but the process dragged on longer than necessary, which really tested my patience. Maybe with more streamlined communication and clearer upfront details, future users won’t have to face such hassles.

    Indrajit TiwariOdisha, IndiaExperience: Published:
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  • 2 out of 52 of 5Verified purchaseSoftware and access

    Not really for someone wanting immediate confidence

    I found the WFHI software challenging to feel confident with by the end of my initial experience. The sign-up and invoicing part were probably the smoothest aspects, and the training helped lay out the basics fairly well. However, when it came to using the calling tools and the dialer during actual workflow hours, I felt uncertain about whether I was using it correctly. Automatic updates seemed to sometimes change features without much explanation, which added to my hesitation. Telephonic support was available but didn’t completely alleviate my doubts, as responses were sometimes slow to resolve issues. I’d say this software might suit someone who has patience for gradual learning and troubleshooting, but it’s probably not ideal for anyone who wants quick, straightforward confidence in their work setup. For me, it was a bit overwhelming and required more time to adapt than I expected.

    Kiran MalhotraMeghalaya, IndiaExperience: Published:
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  • 3 out of 53 of 5Verified purchaseBilling and payments

    Billing explained well but took some digging

    Overall, the billing and payment process was moderately clear once I took the initiative to understand the various charges and invoicing schedule. Initially, the terms and explanations were spread out, and the invoice format was a bit confusing at first glance, so extra effort was needed to verify what exactly I was being charged for in relation to software use and training sessions. The payment options were straightforward, but when it came to due dates and any potential late fees, the details weren't obvious without looking back at email communications. It's not that the information wasn't available; it was just not presented in a single easily digestible format. I found the database and call tracking features well documented, which helped relate usage to billing. Despite these challenges, after spending time revisiting the documentation and invoices, I got a clearer picture. The overall billing was fair, but I wish the walk-through for it was more upfront to reduce the effort needed.

    Ruchi ChakrabortyLakshadweep, IndiaExperience: Published:
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  • 1 out of 51 of 5Unverified experienceSomething else

    Doesn't sound like a authentic company.. upfront fee of 760.00 for the recruitment in your own company. I doubt this as if later you'll even get your salary...

    No one asked the upfront fee for the recruitment in your own company.

    WFHI c.Experience: Published:
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  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Thoda disappointing feel hua, jitna socha tha waisa nahi tha

    Shuruaat mein mujhe laga tha ki WorkFromHomeIndia ka software aur service mera kaam kaafi smooth bana dega, par ab lagta hai thoda overhyped tha. Sales process thoda warm tha, par unhone jitni bhi information di thi woh thodi zyada optimistic thi mere hisaab se. Dialer aur database tools kaafi basic lage, kuch functionalities expect kar rahi thi jo nahi mili. Bat karne pe support staff ne thoda help kiya, par overall jo training aur onboarding tha usme bhi woh urgency ya depth nahi thi jo main soch rahi thi. Payment aur invoice system theek tha, koi dikkat nahi bani usme, par software use karne mein maine vo experience nahi paya jiska main hopeful thi. Matlab, pura package kuch zyada impressive nahi raha, aur thoda disappointing feel hua ki jitna expect kiya tha, usse kaafi kam mila.

    Anushka SarinPunjab, IndiaExperience: Published:
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  • 3 out of 53 of 5Verified purchaseBilling and payments

    Billing process thoda surprising raha, expectations se alag

    Mujhe lagta tha billing system thoda simple hoga jaise maine expect kiya tha, par jab maine use start kiya to kuch cheezein thodi confusing nikli. Pehle invoice mujhe delay se mili aur payment ka confirmation thoda late aaya, jo mujhe thoda doubt mein daal diya ki sab sahi hai ya nahi. Lekin doosri taraf, jo detailed breakdown milta hai har invoice ke saath, wo kaafi useful tha aur mujhe clarity deta tha ki kis service ke liye kya charge laga hai. Payment process thoda complex laga kyunki multiple steps involve the; mujhe lag raha tha ki ye thoda streamlined ho sakta tha. Lekin customer support ne jo help ki thi, wo mujhe appreciate karni chahiye, kyunki unhone patiently mera issue samjha aur sahi samay pe response diya. Thoda inconsistent lag raha hai ki overall process easy nahi tha but support team ne balance kar diya. Automatic updates ne kahin kahin changes kiye, jisse mujhe adapt karna pada payment module mein. Main sochti hoon ki agar pehle se thoda better communication ho toh naye user ko process samajhne mein asani hoti, par haan, detailed invoice feature se toh main satisfied thi.

    Sunita BhatMadhya Pradesh, IndiaExperience: Published:
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  • 4 out of 54 of 5Verified customerSales and pre-purchase

    felt good about how smooth sign-up was, but the payment confirmation lagged behind

    I wasn’t expecting everything to go so smoothly when I signed up, honestly it felt like a nice surprise. The initial forms were quite plain and simple, which made it easy to give all the info quickly without any stress or confusion. The only thing that wasn’t as sharp was the payment confirmation — I had to wait some time before I got a clear invoice, which left me a bit unsure for a while. Other than that hiccup, all the little steps were laid out with no confusion, and the emails and notifications they sent kept me in the loop regularly. I liked that everything could be done online without back-and-forth calls or weird delays, even though I might have just gotten lucky with timing. The support was always reachable in case of questions, which added some peace of mind. So yeah, sign-up is smooth but if the payment confirmation had been quicker, that would have made the whole start perfect.

    Shruti Yamini SalviBihar, IndiaExperience: Published:
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  • 5 out of 55 of 5Verified purchaseSupport and communication

    Support ka experience overall bahut hi impressed karne wala tha

    Mujhe software ke support system se pura confidence mila ki aage bhi jab jarurat padegi toh main asaani se madad pa sakta hoon. Support team ne mere telephonic queries ko clearly handle kiya, sab patiently samjhaya without any sign of hurry. Kabhi bhi call karne pe response timely aur polite tha, matlab koi bhi problem ho toh definitely unpe bharosa kar sakta ho. Communication ka level meri expectations se baahar nikla, baar baar follow-ups aur priority assistance milti rahi jab bhi mujhe zaroorat hui. Training aur onboarding ke dauraan bhi queries solve karna easy tha, is wajah se poora process smoothly chala. Mujhe lagta hai aage bhi jab kabhi mujhe assist ki zarurat padegi tab main bina hesitation ke call karunga, koi takleef nahi hogi. Ye jo pura system banaya gaya hai support ke liye, wahi mujhe sabse zyada impress karta hai aur main is cheez mein poora positive hoon.

    Ashok ReddyPunjab, IndiaExperience: Published:
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  • 1 out of 51 of 5Unverified experienceSales and pre-purchase

    Expected smoother handling but encountered some real issues

    Going in, I expected the sales and pre-purchase process to be seamless with clear steps for sign-up and getting started. The website was easy enough to navigate and invoicing seemed straightforward. However, when I had a problem with payment confirmation and needed support, the process didn’t work out as I hoped. Although the support was polite and tried to help, the delays in resolving the issue made me frustrated. I understand that systems can have glitches and that support teams have limits, but what I expected was a quicker handling of such problems, especially during sign-up. The automatic updates didn’t help as I had hoped they would. Overall, what I got was not quite what I expected in terms of smooth handling when things went wrong, and this led to a disappointing start.

    Seema GoswamiLakshadweep, IndiaExperience: Published:
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About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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