felt good about how smooth sign-up was, but the payment confirmation lagged behind
I wasn’t expecting everything to go so smoothly when I signed up, honestly it felt like a nice surprise. The initial forms were quite plain and simple, which made it easy to give all the info quickly without any stress or confusion. The only thing that wasn’t as sharp was the payment confirmation — I had to wait some time before I got a clear invoice, which left me a bit unsure for a while. Other than that hiccup, all the little steps were laid out with no confusion, and the emails and notifications they sent kept me in the loop regularly. I liked that everything could be done online without back-and-forth calls or weird delays, even though I might have just gotten lucky with timing. The support was always reachable in case of questions, which added some peace of mind. So yeah, sign-up is smooth but if the payment confirmation had been quicker, that would have made the whole start perfect.