Positive vibe but slower than expected
I felt the team behind WFHI was quite responsive overall during the pre-purchase phase. They answered my questions and clarified the software features without much delay, which gave me confidence. However, the pace at which I got initial responses sometimes felt slower than ideal. This made me a little concerned about future support. Despite that, the information provided was thorough and useful for understanding how the dialer and database function within their product. The sign-up and payment procedures were also straightforward once I committed, which helped cement my impression that they had thought about user convenience. So, while the responsiveness was not lightning fast, it was steady and professional. I'm hopeful this trend continues after purchase, but the initial lag was something I noticed clearly. Still, the positive interaction made me comfortable moving forward with them even though I was aware it might not be the fastest process ever.