3 out of 53 of 5Verified purchaseSales and pre-purchase
Overall okay, but response times varied a lot
The whole experience was kind of a mixed bag for me. The people I contacted were generally polite and clearly knew what they were talking about, which I appreciated. Their responses, however, were not always prompt. Sometimes I got quick answers, and other times it took quite a while before hearing back, which made planning a bit tough. The sign-up and invoicing went fairly smoothly, and that part didn’t cause any trouble. I felt like the follow-up support could have been a bit more consistent in speed, but it wasn’t bad enough to be a deal-breaker. Overall, the communication felt okay but not outstanding, so I’m kind of on the fence about how well it fit my expectations.