Achha laga but phir bhi support wali baat thodi weak rahi
Main soch rahi thi ki sales process aur onboarding dono smooth honge, par thoda mixed experience mila. Sign-up aur initial training ke baare mein sab theek laga, invoice ki clarity bhi sahi thi, toh ye cheezein acchi rahi. Par fir bhi jab maine support team ko contact kiya for kuch questions, toh mujhe lagta hai ki response thoda slow tha aur baar-baar repeat karna pada apni problems. Mujhe lagta hai ki agar training material thoda zyada detailed hota toh shayad main kam support pe rely karti. Automatic updates system theek kaam karta hai, usmein koi problem nahi rahi. Dialer aur database features ka integration bhi theek tha, par overall mujhe lagta hai ki agle baar main definitely help lene ke liye tayar rahungi, kyunki shayad bina unke thoda mushkil hoga. So, achha lagne ke bawajood mujhe lagta hai ki yeh thoda aur improve kar sakta hai support aur ongoing assistance mein.