Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

4.0out of 5

4 out of 5

Based on all 3,89,576 published WFHI Reviews.

2,92,190 of 3,89,576 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

70,032 matching

Back to the start of the list
  • 3 out of 53 of 5Verified customerSales and pre-purchase

    I have to say, the whole pre-purchase and sales experience with WFHI mixed some positives with some

    I have to say, the whole pre-purchase and sales experience with WFHI mixed some positives with some frustrations, especially about the time it took to really get going. Initially signing up was easy enough, and the explanations on the website seemed clear. But after that, it felt like I was stuck waiting through multiple rounds of onboarding steps, with some notifications and instructions arriving slower than I hoped. The training sessions helped to clarify how to make the calling tools and dialer work with my workflow, which was one bright spot because I could see how it would eventually pay off. Yet, the delay getting to that point made me a bit weary because I had to chase up support fairly often to move forward. I appreciate the software's capabilities and the database feature, but the pace of setting everything up wasn’t quite as streamlined as I expected. Still, once I was past the start, things became more manageable, and automatic updates began to improve performance.

    Parvati BandopadhyayLadakh, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Pricing details milne mein thodi dikkat, overall theek hai

    Ineasy sign-up process tha, aur mujhe jaldi invoice upload mil gaye after payment, jo process ko smooth banata hai. Par sales aur pre-purchase mein thoda challenge tha ki kabhi kabhi mujhe required information completely nahi mili, especially jab main specific software features ke baare mein poochti thi. Database aur dialer tools ke baare mein clarity kam thi initially, isliye training sessions pe rely karna pada zyada. Support helpful thi phone pe, par response mein thoda time lagta tha kabhi kabhi. Overall, mujhe lagta hai ki agar thoda aur detailed info pehle se provide ki jaaye to better decision lena easy hoga. Verdict simple hai: thik-thak experience raha, koi bahut badi dikkat nahi, par kuch chizhein aur clear ho sakti thi.

    Radhika KakkarKarnataka, IndiaExperience: Published:
  • 5 out of 55 of 5Verified customerSales and pre-purchase

    Setup me laga thoda sa waqt, par patience se sab hua

    Maine WFHI ka software lene se pehle socha tha shayad jaldi start kar jaunga, par thoda repetition aur waiting toh thi onboarding ke dauran. Jo pre-purchase steps the, unme clear training sessions diye the jisme baar-baar samjhaya gaya ki call dialer aur database kaise use karein, isme thoda time lagta tha samajhne ke liye. Lekin dusri taraf, ye repeated practice se confidence bana aur mujhe laga ki training kaafi useful thi. Sign-up process smooth tha, par software ke automatic updates se thoda interruption aata tha kabhi kabhi calls ke beech me. Overall, patience se karte hue mujhe laga ki ye software effective hai agar aap committed hain thodi practice ke liye.

    Kunal BediRajasthan, IndiaExperience: Published:
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Jo socha tha waisa hi mila sales call me

    Sales call ke dauraan main expect kar rahi thi ki software or training ke baare me sahi information milegi, jo ki mili bhi. Mujhe pata tha ki sign-up process clear hoga aur invoices timely milenge, jo hua. Training bhi waise hi thi jaise bataya gaya tha, zyada complicated nahi, basic aur sufficient. Support ki baat hui toh mujhe laga tha basic help available rahegi, aur wo bhi thi jab main contact kiya. Lekin main ye bhi expect kar rahi thi ki call dialer aur database features thoda zyada customizable honge, par wo itne zyada flexible nahi mile. Jo bhi diya gaya, wo useful aur sahi tareeke se chal raha tha. Payment options me bhi koi problem nahi ayi. Overall, jo promises the sales me, wahi dekhne ko mile, zyada ya kam nahi, isliye main generally satisfied hoon. Onboarding fast tha, aur sab kuch smoothly chala. Mera experience one-to-one follow-up jaisa tha, jo acha laga. Bas thodi aur customization ki umeed thi, warna sab thik tha.

    Simran JaiswalGoa, IndiaExperience: Published:
  • 3 out of 53 of 5Verified customerSales and pre-purchase

    It took too long to resolve pre-purchase questions

    I spent quite some time before finally getting access to the software, mainly due to delays in the pre-purchase support phase. Initially, I had several questions about the capabilities of the calling tools and database features which are important for my use case. While those questions were eventually answered, there was a noticeable lag between raising the concerns and getting back useful information. The onboarding and payment processes were standard and not problematic, but that initial waiting period was frustrating. Training was promised to begin soon after sign-up, but since the pre-sale clarifications dragged on, it pushed everything back. I appreciated the eventual communication but felt that a more timely response could have helped me start working earlier. Repeated calls to telephonic support clarified some doubts but did not speed up the overall timeline. This delay affected my initial impression, though once set up, the software functioned acceptably well.

    Ayush OberoiGujarat, IndiaExperience: Published:
  • 3 out of 53 of 5Verified customerSales and pre-purchase

    Mismatch between expectations set and what was delivered

    Before purchasing, the explanations promised a seamless onboarding and a user-friendly platform that would rapidly integrate into existing workflows. However, after signing up, I encountered some lack of clarity during the invoicing process which caused minor delays. The training sessions were informative but fell short of explaining certain advanced features of the calling tools and database management thoroughly. While the software updated automatically as advertised, there were moments when updates disrupted my ongoing work, contrary to what I expected. Additionally, though support was available, at times communication felt less prompt and detailed than I had anticipated based on prior descriptions. Overall, I expected a more polished experience aligned with promotional materials, but the reality, while generally functional, left some room for improvement in clarity and responsiveness.

    Vinita RamanathanHimachal Pradesh, IndiaExperience: Published:
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Not for those who want quick answers, maybe better for patient types

    I tried to set up the calling tools and get started with the dialer, but I kept running into a lot of waiting periods in each step. Signing up itself took way longer than I’d expect, and the repeated prompts about confirming details made me lose track. What I did like was the automatic updates that seemed smooth and kept the software current without me doing much. However, when I wanted to get help, the telephonic support was mostly slow and went in circles. This might work alright for people who have the time to spare and like to take things slowly, but if you’re in a hurry or want straightforward navigation, it’s probably not a great match.

    Jagdish RaiManipur, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Itna clear nahi tha sales ka wording

    Jab maine software kharidne ka socha toh sales wale terms aur labels itne clear nahi lag rahe the. Wo jo onboarding ka description tha, usme kuch cheezein achhi tarah samajh nahi aayi. For example, database feature ka exact role aur calling tools ka interaction thoda unclear tha. Training se kuch doubt clear hua, lekin sign-up process ke documents aur invoices ke labels confusing the kabhi kabhi. Main soch raha tha ki better example hote toh zyada acha hota decision lene mein. Support team thodi der lagati thi jawab dene mein, toh kuch clarification ke liye wait karna padta tha. Overall, product ka purpose samajh aaya, par sales ke jo terms use kiye wo thoda vague the jo har kisi ko samajh na aaye. Agar clear aur simple language use ki jaye toh naye users ko asaani hogi decide karne mein.

    Ayush Surbhi DeshmukhTamil Nadu, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Kuch cheezein samajh mein aayi, par sales ka process thoda alag tha

    Main yeh kehna chahti hoon ki sales aur pre-purchase process shuruaat mein clear nahi tha, jo mujhe thoda surprise kar gaya. Pehle toh mujhe laga ki training aur software ke features bahut basic honge, par jab main onboarding ke last stage tak gayi, toh pata chala ki database aur dialer tools kaafi advanced hain. Lekin sign-up aur payment ke documents ko samajhne mein mujhe thoda time laga, kyunki har step pe detailed instructions nahi thi. Telephonic support team se baat karke maine kuch doubts clear kiye, jo helpful raha, par shayad thoda aur detailed guidance ho sakti thi jisse confusion aur na hota. Overall, mujhe software ki capability achhi lagi, lekin sales wale steps pe transparency thodi kam thi, jo main nahi expect karti thi from a paid service.

    Ira GroverHimachal Pradesh, IndiaExperience: Published:
  • 2 out of 52 of 5Unverified experienceSales and pre-purchase

    This process is not for those wanting a straight sequence

    I expected the sales and pre-purchase steps to follow a logical order where each step prepared me clearly for the next, but this didn’t quite happen. Instead of a structured flow, there were moments when it felt like I was jumping between unrelated info and then going back. I was looking for a process that would suit someone who wants clear, linear steps but ended up with something that suits those comfortable with a bit more back and forth. The sign-up and invoicing came late in the sequence, which made me feel a bit behind on financial clarity earlier than I wanted. On the positive side, some of the basic explanations and access confirmations were fine and straightforward. However, if you’re the kind of person who prefers a smooth, stepwise journey without missing pieces, this might frustrate you more than help you. I personally didn’t find the order sensible based on my expectations and would advise people to consider their style before committing.

    Kunal SharmaTripura, IndiaExperience: Published:
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.