I have to say, the whole pre-purchase and sales experience with WFHI mixed some positives with some
I have to say, the whole pre-purchase and sales experience with WFHI mixed some positives with some frustrations, especially about the time it took to really get going. Initially signing up was easy enough, and the explanations on the website seemed clear. But after that, it felt like I was stuck waiting through multiple rounds of onboarding steps, with some notifications and instructions arriving slower than I hoped. The training sessions helped to clarify how to make the calling tools and dialer work with my workflow, which was one bright spot because I could see how it would eventually pay off. Yet, the delay getting to that point made me a bit weary because I had to chase up support fairly often to move forward. I appreciate the software's capabilities and the database feature, but the pace of setting everything up wasn’t quite as streamlined as I expected. Still, once I was past the start, things became more manageable, and automatic updates began to improve performance.