Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Showing the last known data

Live review data could not be loaded just now, so this page is showing the most recent copy it has. Some reviews may be missing. Please check back shortly.

4.0out of 5

4 out of 5

Based on all 3,89,441 published WFHI Reviews.

2,92,087 of 3,89,441 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

81,312 matching

Back to the start of the list
  • 4 out of 54 of 5Verified customerTraining and onboarding

    Training sahi tha, par next time thoda help chahiye hoga

    Training and onboarding ka experience theek tha, main easily initial steps complete kar paya. Course ka content kaafi clear tha aur system smooth chal raha tha. Lekin thoda sa lagta hai mujhe agli baar fir se kisi help wali call ya guidance ki zarurat padegi, especially jab dialer setup aur database integration ki baat aaye. Overall, onboarding streamlined tha aur naye user ke liye user-friendly lag raha hai. Jo basic cheezein hoti hain, wo achhe se samjhayi gayi, par advanced features ke liye main help lena prefer karunga. WFHI ka software aur training ek accha combo lagta hai, par kabhi kabhi thoda zyada samay lagta hai samajhne me. Isliye, main isko recommend zarur karunga apne dost ko, par ye bhi bolunga ki support se contact karna pad sakta hai kabhi kabhi. Bas thoda patience chahiye hai user ko.

    Parth KapadiaTripura, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Here's what I figured out after using it a bit

    To be honest, the training and onboarding material gave me a start, but I ended up figuring out a decent amount on my own. You provide some useful tutorials and walkthroughs, especially for setting up the dialer and getting familiar with the database, but I felt like the finer points—like managing automatic updates and getting the most out of telephonic support—were left for me to discover through trial and error. The sign-up and invoicing went smoothly; that's one thing you’ve nailed. Still, for someone who's expecting detailed step-by-step guidance, it might feel a little light. If I were explaining this to a friend, I'd say it's a solid base you offer, but be prepared to spend some time working things out yourself before you feel completely comfortable using all features effectively.

    Lalit SardesaiMaharashtra, IndiaExperience: Published:
  • 5 out of 55 of 5Verified customerTraining and onboarding

    Surprisingly good timing fit with my daily routine

    I was surprised by how well the training and onboarding process fit around the hours I actually work. The sessions were designed to be flexible enough that I could manage them without disrupting my regular commitments. While some parts of the training required straightforward focus for an hour or more, the breaks and scheduling allowed me to pace myself fairly comfortably. There was a nice balance in how the database and dialer tools were introduced; practical usage exercises came early, paired with clear explanations of their features. Although I initially thought the automatic updates might interrupt my workflow, they actually took place seamlessly in the background, which was a relief. One small downside was that telephonic support sometimes took a little longer than expected, but their advice when I got through was helpful and to the point. The invoicing and payment system worked predictably, the clear communication at sign-up helped set expectations. Overall, this onboarding surprised me positively because it felt designed for real work schedules rather than fixed hours.

    Sonia Yash DatarMeghalaya, IndiaExperience: Published:
  • 5 out of 55 of 5Verified customerTraining and onboarding

    Bohot thakan hui, par onboarding ka tareeka alag hai

    Matlab main pehle bhi aise software pe training kar chuka hoon. Yahan ka jo onboarding flow mila, woh thoda zyada structured tha. Pehle wale platforms mein jyada hop karte the, aur samajhne mein zyada time lagta tha. Yahan pe jo stepwise training milti hai, woh clear hai, matlab confusion kam hota hai, bas wahi chala hu main. Lekin kya karu, ab tak jitni baar bataya hai, sab repeat karna padh raha hai. Toh sochta hoon ki shayad main hi thoda bored ho gaya hoon, par product ka approach acha hai. Dialer aur database ka setup bhi thoda alag hai, toh initially adjustment chahiye. Overall, software ka experience thoda fresh tha, training se lekar tools tak sab consistent lage. Agar kisi ko jaldi se samajhna hai, toh training helpful rahegi. Par haan, thodi bohot mehnat aapko khud karni padegi onboarding mein, support pe zyada bharosa na karo.

    Prakash VargheseChandigarh, IndiaExperience: Published:
  • 4 out of 54 of 5Verified customerTraining and onboarding

    Training acchi hai but thoda aur detailed hona chahiye beginners ke liye

    Training karte waqt mujhe laga ki overall structure sahi tha, par kuch steps me thoda complex lag raha tha mera kaam start karne ke liye. Training ke end tak main thoda confident feel kar rahi thi dialer aur database features ko use karne me, par mai suggest karungi ki agar koi bilkul naya hai tab shayad uske liye thoda zyada guidance during onboarding help kare. Jo basic workflow tha mujhe smjh aaya, par advanced calls setup thoda tricky laga. Isliye training un logon ke liye perfect hai jinko thodi technology knowledge pehle se hai, beginners ke liye thoda tough ho sakta hai bina additional help ke.

    Gauri AcharyaWest Bengal, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Training aur onboarding me thodi mehnat lagti thi

    Mujhe ye product lena tha par training jo mili woh pura comprehensive nahi thi, matlab kuch cheeze mein khud se samajhna parta tha. Jab main onboarding process se guzar rahi thi, toh lag raha tha ki thoda zyada guide karna chahiye tha software ki basic functionalities pe, varna frustration bhi hoti hai. Dialer setup karne me kuch steps ko properly explain nahi kiya gaya, toh mujhe apni taraf se trial and error karna pada, jo thoda time-consuming tha. Lekin jo training modules the woh useful the, especially database aur automatic updates ke baare me, jinse mujhe kaam me help mili. Support phone par generally available thi, jo thoda comfort deti thi jab genuine zaroorat hoti thi. Overall, thodi mehnat ki apni taraf se, par samajh ke baad sab chalna start ho gaya aur ab software use karne me apni jagah banata ja raha hai.

    Pallavi DeoSikkim, IndiaExperience: Published:
  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    Training ki koshish kafi thi aur alag tools se compare kiya

    Maine pehle kuch aur remote workflow tools try kiye hain aur jab maine WFHI ka training start kiya, toh mujhe pehle sab cheezo ka ek overview mila. Starting mein software ka interface thoda alag laga, toh menu options ko samajhne mein waqt laga. Onboarding flow typical tha, lekin jo punch cards diye gaye, un pe zyada emphasis thoda confusing lag raha tha compared to previous software. Database setup thoda detailed tha, jise main pehle waale system mein utna nahi karta tha, toh using it was an extra effort. Training videos kaafi long thi; thoda concise hona chahiye tha. Lekin, calling tools aur dialer ke functions ache tarah samjha diye gaye. Overall, ye thoda effort mangta hai use mein par sahi tarah se follow kiya ja sakta hai.

    Manas ChhabraDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Definitely karunga phir se agar zaroorat padi

    Training aur onboarding flow kafi systematic thi. Sabse pehle mujhe basic software features ka overview mila, phir gradually advanced tools aur dialer ka use sikhaya gaya. Har step pe detailed explanations diye gaye jo mujhe samajhne mein madad kar rahe the, lekin mujhe ek do baar support team se clarification bhi leni padi. Jo documentation di gayi thi usse main khud bhi kaafi kuch samajh paya tha. Calling tools aur database ke integration ka process seedha tha par kuch features thoda confusing lage initially. Automatic updates ne kabhi-kabhi user interface mein changes kiye jo mujhe thoda adjust karna pada. Payment aur invoicing ka process smooth tha, signup pe zyada dikkat nahi hui. Overall yeh onboarding mujhe efficient lagi aur agar mujhe dubbara karna pade toh main definitely comfortable feel karunga. Thoda aur practice ki zaroorat hai par training materials se milke main ready ho raha hoon.

    Gaurav RastogiArunachal Pradesh, IndiaExperience: Published:
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Training ki routine mein compatibility nahi bani, jo daily kaam ke liye zaroori hai

    Main WFHI ke training aur onboarding se utna khush nahi raha, kyun ki jab main daily basis par software use karta tha, toh software ke day-to-day behavior unexpected tha. Training ke dauraan jo guidance mili thi, woh initial impression toh fresh karne wali thi, lekin jese jese din beetey, kuch workflows jo dialer se judi thi, unme regular glitches dikh rahe they. Support team ko phone kiya, par unke jawab bhi kabhi timely nahi mile, jis se mujhe laga ki wo process itna smooth nahi hai jitna dikhaya gaya tha training mein. Automatic updates bhi kabhi kabhi problematic the, jo daily kaam pe jaldi effect daalte hain. Overall experience banaya nahi, thoda disappointment raha kyunki routine workflow challenges ko training nahi poora samjha payi.

    Kaushik ChhabraKerala, IndiaExperience: Published:
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Onboarding was smooth but missing some practise rounds

    The training and onboarding process here was fairly straightforward. I appreciated that the sessions didn't include too much needless repetition, which kept things moving along efficiently. However, I did notice that after the initial walkthrough, there was a bit of a waiting period before we could actually start using the software fully, which felt slightly frustrating. The balance they struck between completing the training and the actual start of work was helpful but could use some improvement. For example, I think more interactive practise or simulations during onboarding would have been beneficial. Nonetheless, the software updates rolled out automatically and didn't require manual intervention, which I found convenient. Their customer service was always available on calls when I had a question, which helped ease the waiting times somewhat. Overall, the onboarding was positive but I felt some elements like practicing before going live were missing from the experience.

    Sushma RaneManipur, IndiaExperience: Published:
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.