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4 out of 5

Based on all 3,88,635 published WFHI Reviews.

2,91,504 of 3,88,635 reviews include a verification label.

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WFHI Reviews

3,88,635 published

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  • 1 out of 51 of 5Verified customerSupport and communication

    Bahut slow tha aur samajh nahi aaya

    Yaar, mujhe laga software thoda jaldi ready ho jayega, par setup mein itna time kyu laga? Har step pe confusion tha aur support se baat karna bhi mushkil tha, call pe wait karna padta tha. Jo training di gayi thi, usme bhi kuch cheeze samajh nahi aayi, matlab basic cheeze clear nahi hui thi. Database feature ko use karte waqt bhi delays aa rahe the, automatic updates ke baad toh system thoda aur slow ho gaya. Signup aur payment process thoda straightforward hota toh behtar rehta, lekin invoicing ka system thoda complex tha. Mujhe lagta hai agar support zyada responsive hota toh kam se kam initial frustration kam ho sakti thi. Lekin overall, jo mujhe experience mila, usse waqt aur patience laga, har cheez smoothly nahi chal rahi thi. Mujhe toh lagta hai ye mera case nahi tha, shayad kisi aur ki help mile jo jaldi samajh sake is process ko. Par abhi tak toh bas delay aur confusion hi mila hai, patience rakhna bahut zaroori hai isme.

    Harsha VarmaAssam, IndiaExperience: Published:
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  • 2 out of 52 of 5Unverified experienceTraining and onboarding

    Training felt different from what I used before, maybe less flexible

    Compared to other training I had used earlier, this one felt a bit rigid in structure. The modules were fairly straightforward, but I didn’t feel the freedom to move at my own pace or skip ahead when I was comfortable. The onboarding process was clear, though the pacing wasn't quite what I prefer. I must admit, the software itself was fine, and the database integration after training worked reasonably well. Telephonic support was also available, which is important. Yet, the overall training style didn’t feel very interactive or responsive to personal learning needs. Payment and invoice processing went without issue. So while the training wasn't bad by any means, it wasn’t really the kind I have thrived under before. I expected something a bit more adaptable to my rhythm which seemed missing here.

    Alok KhannaHimachal Pradesh, IndiaExperience: Published:
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  • 3 out of 53 of 5Verified purchaseBilling and payments

    Thoda complicated laga hai billing process

    Mujhe lagta hai ki kuch terms samajhna easy nahi hai, par invoices theek se aaye. Overall mehsoos ke hum samajh nahi pa rahe the, lekin finally sab kuch thik ho gaya. Mixed experience tha.

    Nisha SinghMaharashtra, IndiaExperience: Published:
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  • 4 out of 54 of 5Verified customerTraining and onboarding

    Training as expected with a bit more depth than expected

    My experience with the training and onboarding generally matched what I was expecting based on the initial information I received. The sessions were detailed and covered most of the software’s features like the database and dialer tools quite well. What surprised me positively was the thoroughness of the automatic updates explanation, which helped me keep my workflow uninterrupted. The training didn’t shy away from addressing some of the trickier parts, which I appreciated, even though it was a bit denser than I anticipated. Though the process was comprehensive, at times I felt it could be more streamlined, especially around navigating between modules during onboarding. Overall, the experience felt balanced and thorough, and the telephonic support provided an additional layer of comfort when clarifications were needed. So, it mostly matched my expectations with the training being a little more involved than I had thought it would be.

    Sunanda PatelUttarakhand, IndiaExperience: Published:
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  • 5 out of 55 of 5Verified purchaseSoftware and access

    expectations ke mutabiq tha experience, aur surprise bhi mila

    Main soch rahi thi ki agar kuch galat hua toh support team ko contact karna padega aur kaafi time waste hoga, lekin yeh unexpectedly smooth tha. Mujhe software mein kabhi-kabhi technical glitches aaye, jaise dialer freeze karna ya database sync hone mein delay, par support team ne turant phone par meri madad ki. Unhone patiently meri problem samjhi aur quickly solution diya, jisse mera kaam rukne nahi paya. Automatic updates se bhi mujhe problem hogi is ummeed nahi thi, lekin updates silently aur seamlessly chalti rahi aur mujhe manually kuch karna nahi pada. Initially toh lag raha tha ki aaye issue ko solve karne mein waqt jayega, lekin reality mein kaafi helpful response mila. Mujhe laga tha thoda frustrating experience hoga, par support aur automatic update system ne wo saari tension door kar di. Mujhe lagta hai ye software meri expectations ko pura kar raha hai, aur jab problem aaye toh turant assistance milti hai jo kaafi comforting hai.

    Ruchi KapoorMadhya Pradesh, IndiaExperience: Published:
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  • 1 out of 51 of 5Verified purchaseBilling and payments

    Very frustrating experience with payments

    I found the billing process to be poorly explained and completely frustrating. It was hard to figure out how payments were structured, and I could not get clear answers when I tried to reach out for help. Overall, not a good experience.

    Swati SharmaUttar Pradesh, IndiaExperience: Published:
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  • 4 out of 54 of 5Verified purchaseSupport and communication

    Setup kaafi manageable tha, dubara bhi karta hoon

    Reflecting back, main soch raha tha ki support aur communication system achha balance rakhte hain between initial setup aur ongoing help. Pehle thoda confusion tha regarding exact steps for dialer setup, par support team se baat karke clarity mil gayi thi. Ongoing queries ke liye phone support fast tha, aur training ke baad bhi kaafi resources available the. Sab automatic updates smoothly apply hote rahe bina zyada interruption ke; ye mera experience thoda relaxed banaya. Vo ek baar effort laga ke comfortable feel karne mein, phir support zyada zaruri nahi lagta jaise ki pehle tha. Isliye main confidently kahunga ki agar zarurat padi toh fir bhi ye process dubara se karoonga, kyunki poora system dependable laga.

    Nagesh GillRajasthan, IndiaExperience: Published:
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  • 5 out of 55 of 5Verified purchaseSupport and communication

    call support se mila jo chahiye tha

    Jab dialer mein koi technical dikkat ayi thi, toh maine turant call karke help mangi. Support ne calmly samjhaya, aur jitna chahiye tha action karwaya bina koi extra bakwaas ke. Mujhe achha laga ki mujhe fatafat solution mila kyunki busy time mein bhi support team available thi. Database integration ke baare mein bhi jab maine question poocha, toh sahi jawab diya. Yeh sab dekh ke mera trust badha ki future mein bhi jab support chahiye hoga toh easy milega. Overall system ko samajhne aur problem fix karne mein unhone jo madad ki, woh sahi thi.

    Navya PuriHaryana, IndiaExperience: Published:
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  • 1 out of 51 of 5Verified customerSupport and communication

    Support itna clear nahi tha, kaafi confusion hui

    Maine jab support team ko call kiya toh laga ki sab simple samjha denge, par asli me baat aisi nahi hui. Clarity puri nahi thi, matlab kai baar explanation itne indirect the ki mujhe khud se sochna pada ki next step kya hoga. Woh log sentences kaafi circular bolte, phir bhi main confused hi rahi ki dialer ka setup exactly kaise karein. Ek baar to lag gaya ki shayad mujhe baar-baar call karna padega samjhne ke liye. Mujhe lagta hai ki agar clearly ek simple process bata dete, toh time bach jata. Yehi baat har feature ke liye repeat hui, chahe woh database ka integration ho ya call scheduling. Bas bas samajh mein nahi aa raha tha ki unka software support system thoda zyada complicated kyun lagta hai, jab mujhe simply ek clear guide chahiye thi. Aakhir me main frustrated hui kyunki jitne bhi baar contact kiya, hamesha clear aur perfect samjhane wali baat nahi hui, bas thoda bahut hint milta raha. Yehi major problem rahi pura experience mein.

    Tanvi SanyalRajasthan, IndiaExperience: Published:
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  • 2 out of 52 of 5Verified purchaseSoftware and access

    Thoda frustrating, but not totally bad

    Main initial software setup aur access ke mamle mein thoda unsure tha. Jo training di gayi thi, usme kafi sahi points cover hue the, lekin interface thoda confusing tha mere liye. Dialer properly kaam kar raha tha, jo achhi baat thi, par database feature thoda slow lag raha tha kabhi kabhi, jiski wajah se mera kaam delay hua. Mujhe confidence complete nahi mila poore system pe, especially jab support response time thoda lamba tha. Lekin jo software access mila, uska basic flow samajh paaya tha main. Kafi cheezein achhi thi, magar thoda aur seamless hona chahiye tha. Overall, experience thoda mixed raha aur main abhi bhi unsure hoon ki main pura software easily handle kar paunga ya nahi.

    Rajesh BediPuducherry, IndiaExperience: Published:
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About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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