Training as expected with a bit more depth than expected
My experience with the training and onboarding generally matched what I was expecting based on the initial information I received. The sessions were detailed and covered most of the software’s features like the database and dialer tools quite well. What surprised me positively was the thoroughness of the automatic updates explanation, which helped me keep my workflow uninterrupted. The training didn’t shy away from addressing some of the trickier parts, which I appreciated, even though it was a bit denser than I anticipated. Though the process was comprehensive, at times I felt it could be more streamlined, especially around navigating between modules during onboarding. Overall, the experience felt balanced and thorough, and the telephonic support provided an additional layer of comfort when clarifications were needed. So, it mostly matched my expectations with the training being a little more involved than I had thought it would be.