Support itna clear nahi tha, kaafi confusion hui
Maine jab support team ko call kiya toh laga ki sab simple samjha denge, par asli me baat aisi nahi hui. Clarity puri nahi thi, matlab kai baar explanation itne indirect the ki mujhe khud se sochna pada ki next step kya hoga. Woh log sentences kaafi circular bolte, phir bhi main confused hi rahi ki dialer ka setup exactly kaise karein. Ek baar to lag gaya ki shayad mujhe baar-baar call karna padega samjhne ke liye. Mujhe lagta hai ki agar clearly ek simple process bata dete, toh time bach jata. Yehi baat har feature ke liye repeat hui, chahe woh database ka integration ho ya call scheduling. Bas bas samajh mein nahi aa raha tha ki unka software support system thoda zyada complicated kyun lagta hai, jab mujhe simply ek clear guide chahiye thi. Aakhir me main frustrated hui kyunki jitne bhi baar contact kiya, hamesha clear aur perfect samjhane wali baat nahi hui, bas thoda bahut hint milta raha. Yehi major problem rahi pura experience mein.