Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,89,618 published WFHI Reviews.

2,92,219 of 3,89,618 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

81,349 matching

Back to the start of the list
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Overall comfortable with training but thoda pareshani bhi thi

    Training aur onboarding process start karte waqt main thoda anxious thi kyunki ye remote workflow software mujhe pehla experience de raha tha. Lekin jitna maine training modules follow kiya, meri confidence dheere-dheere badhne lagi. Dialer aur calling tools ki functionality samajhne mein initially thoda struggle hua, par training mein diye gaye examples aur demonstrations se main apne doubts clear karti gayi. Database feature ko bhi main gradually use karne lagi, jo mera workflow streamline karne mein madadgar sabit hua. Training ka duration thoda lamba laga, par har step thoda thoughtfully prepare kiya gaya tha, jo meri learning ko support karta tha. Haan, kuch automatic updates aise aaye jisse workflow temporarily effect hua lekin support team ne promptly solution bata diya. Overall, main apne aap ko kaafi ready mehsoos karti hoon ab software ke tools ko leke compared to jab main start kari thi. Agar dost pooche ki kaisi thi training, toh main definitely kahungi ki thoda tough tha lekin end mein comfortable feel karwayi. Bas thodi si patience aur practice chahiye thi jiske saath main ab confident hoon ki main remotely efficiently work kar sakti hoon using WFHI's platform.

    Rupali Khushbu ShuklaArunachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceTraining and onboarding

    Training ne thoda stress diya, par phir bhi try karungi

    Training aur onboarding ka experience zyada accha nahi tha, khaskar jab cheezein galat ho gayi. Main expect karti thi ki jab bhi koi error aayega, to turant koi solution milega, par reality mein aisa na hua. Jab maine training modules follow kiye, toh kuch parts clear the, jaise basic usage aur sign-up process, par jab call dialer ya database feature mein koi dikkat aayi, toh support team tak pahuchna mushkil raha. Telephonic assistance slow thi, aur problem solve karne mein lambi der lagi, jo frustrating tha. Automatic updates kabhi kabhi problem badhate lage jab mujhe deadline meet karni thi. Phir bhi, main try karti rahi to samajhne ki, aur training ke through kaafi kuch seekhne ko mila. Ho sakta hai main phir se ye process karoon, par shayad thoda aur prepared ho kar aur patience lekar. Mujhe lagta hai ki agar yun hi support thoda tez ho, toh main better experience kar sakti hoon. Overall, bahut irritate bhi karne wala tha, par main fir bhi give it another shot karungi.

    Trupti WadekarNagaland, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    found all training materials exactly as I needed

    When I started with the training and onboarding, the platform made it quite easy to locate every required module without any confusion. The dashboard neatly organized the lessons, and I didn’t have to search around or ask for help. The video tutorials and manuals were straightforward and covered the setup as well as working with the dialer and database features. I was able to follow step-by-step instructions and reach a comfortable level quite quickly. Navigating to the calling tools and exploring the automatic update functionality was also covered thoroughly in the lessons provided. Each step explained how to integrate the software with my existing workflow, which minimized any guesswork. Moreover, signing up and handling invoicing was made hassle-free thanks to the clear checkout flow and documentation. Since the onboarding explained the process in a logical order, I managed to independently configure key aspects in just a few sessions. So, if you want a practical introduction that makes you ready without wasting time hunting for resources, this training setup does the job well. From my experience, the ease of finding needed content really helped me get productive faster and with less frustration involved.

    Mihir SatheBihar, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Onboarding took a bit longer than I'd hoped

    When comparing this onboarding and training experience to what I’ve used before, it definitely covered a lot more detail, maybe even more than I expected at first. I started by setting up the calling tools and then moved on to the database feature, working through the training in between those. I found myself going back to a couple of the training modules because it was a bit denser than what I’ve seen elsewhere. The sign-up and payment steps were pretty straightforward, which was good, and the telephonic support was handy especially when I was stuck on a feature update. That part helped me feel less frustrated. However, the automatic updates occasionally disrupted my workflow a bit; sometimes I felt unprepared for the change even though it was meant to improve things. The total time it took to get fully onboarded felt longer than with my previous setups, but I guess that’s because here it was more in-depth. Despite that, I can see the advantage in thorough training even if it took more time than I initially thought I’d spend.

    Dhara SarafTelangana, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    training mein roz kuch baatein missing si lagti hai

    Roz ki training aur onboarding mein mujhe lagta hai kuch cheezein consistently miss ho rahi hain. Maksad ye tha ki rozana ke kaam aasani se ho jayein, par kuch functions bar bar samajhna padta hai, jaise dialer ke advanced options ka use thik se clear nahi hua. Support ka system acha hai par roz ke queries ka jawab dene mein thodi der lagti hai. Main ye expect karti thi ki roz thoda aur in-depth training mile ya phir koi naye updates ke baare mein rozana alerts aayein. Thodi thakaan hoti hai baar baar wahi cheezein bataane mein. Overall software to kaafi accha hai, bas daily usage mein thoda aur support chahiye hota. Mujhe lagta hai ki agar day-to-day detailed follow-up hota to mujhe training zyada helpful lagti.

    Purnima UpadhyayBihar, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Interactive sessions were good, but

    Jaise training ke dauraan kuch sessions kaafi interactive the, par kuch sessions thode boring lage. By the end, confidence build hua, lekin improvement ki zarurat hai. Acha tha, par but could be better.

    Nitin ReddySikkim, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Training clear in some parts, unclear in others

    When I started the training and onboarding program, I noticed that some parts were explained quite clearly, especially the basics of using the dialer and accessing the database. The onboarding flow was straightforward to follow with step-by-step instructions. However, when it came to more advanced features or integration options, the explanations became less clear. I was left a bit unsure about how to fully utilize certain aspects, like managing the automatic update settings or understanding the invoicing process completely. It seemed like the training had tried to cover a broad spectrum but didn’t quite balance the detail for all levels. Still, I appreciated the telephonic support provided when I had questions post-training. Although not perfect, I felt somewhat prepared after the sessions. So overall, the onboarding provided a decent foundation but I found myself needing to explore on my own to fill in gaps where explanation fell short. It was a mixed learning experience—useful but not entirely comprehensive for all users’ needs.

    Tara AwasthiUttarakhand, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerTraining and onboarding

    Honestly, I feel fairly confident now

    Looking back on the entire training and onboarding experience, I must say I came out feeling fairly confident in handling the WFHI software. The training modules were comprehensive and paced well, giving me time to grasp the database feature in particular before moving to the dialing tools. The dialer itself took a little practice over several days to feel natural, but the ongoing support helped fill those gaps. The onboarding flow was mostly smooth, though a few steps required some trial and error, especially related to automatic updates and their impact on interface changes. I found the invoicing and payment cycle clear enough, making future renewals less daunting. My only slight reservation is that a single consolidated dashboard for all communication and training history could make the experience even more seamless. Overall, the time invested in the training left me comfortable enough to integrate this into my remote workflow confidently.

    Aneesh JosephDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceTraining and onboarding

    Finding what I needed was a bit of a pain, so I gave up

    Hey, honestly, I tried to find the right training materials for using the dialer and database, but I kept getting lost in the navigation. The training menu felt cluttered and it was unclear which video or module I needed for the step I was stuck on. I kept clicking around but no clear labels made it simple to pick the right section. I’m not the best at tech stuff, so it felt overwhelming. I also used the automatic updates a bit, hoping they might improve things, but they didn’t really resolve my confusion. The invoicing and sign-up processes were fine, I guess, but that’s the easy part. Honestly, I was hoping for a smoother onboarding flow since I don’t have much time to figure things out on my own. The telephonic support line was okay, but I hate waiting on calls and the people couldn’t walk me through the training step by step over the phone either. It’s just easier for me to see things clearly. So in the end, I didn’t really get to fully use the software the way I wanted because I couldn’t quickly find the right info. Maybe it works better for someone more comfortable with this kind of setup.

    Damini MitraArunachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceTraining and onboarding

    Wouldn't do the onboarding again honestly

    I found the training and onboarding from WFHI quite frustrating overall. At first, I thought it would be straightforward to locate the modules I needed for setting up remote workflows, but it took way too long to navigate through the menus. The layout wasn’t intuitive enough, and the search function didn’t always help me find the specific sections relevant to my needs. I did appreciate that the training content itself was clear and informative when I finally accessed it, which helped somewhat. However, spending extra time trying to get to that point took away from the experience, making me doubt if I'd go through the same process again. It did cover the basics well, but the difficulty in accessing the right material overshadowed that. Overall, I felt the onboarding flow needs improvement to make it truly user-friendly and efficient for newcomers like me.

    Gowri Harini KanadeHaryana, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy