Finding what I needed was a bit of a pain, so I gave up
Hey, honestly, I tried to find the right training materials for using the dialer and database, but I kept getting lost in the navigation. The training menu felt cluttered and it was unclear which video or module I needed for the step I was stuck on. I kept clicking around but no clear labels made it simple to pick the right section. I’m not the best at tech stuff, so it felt overwhelming. I also used the automatic updates a bit, hoping they might improve things, but they didn’t really resolve my confusion. The invoicing and sign-up processes were fine, I guess, but that’s the easy part. Honestly, I was hoping for a smoother onboarding flow since I don’t have much time to figure things out on my own. The telephonic support line was okay, but I hate waiting on calls and the people couldn’t walk me through the training step by step over the phone either. It’s just easier for me to see things clearly. So in the end, I didn’t really get to fully use the software the way I wanted because I couldn’t quickly find the right info. Maybe it works better for someone more comfortable with this kind of setup.