Onboarding took a bit longer than I'd hoped
When comparing this onboarding and training experience to what I’ve used before, it definitely covered a lot more detail, maybe even more than I expected at first. I started by setting up the calling tools and then moved on to the database feature, working through the training in between those. I found myself going back to a couple of the training modules because it was a bit denser than what I’ve seen elsewhere. The sign-up and payment steps were pretty straightforward, which was good, and the telephonic support was handy especially when I was stuck on a feature update. That part helped me feel less frustrated. However, the automatic updates occasionally disrupted my workflow a bit; sometimes I felt unprepared for the change even though it was meant to improve things. The total time it took to get fully onboarded felt longer than with my previous setups, but I guess that’s because here it was more in-depth. Despite that, I can see the advantage in thorough training even if it took more time than I initially thought I’d spend.