Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,88,577 published WFHI Reviews.

2,91,463 of 3,88,577 reviews include a verification label.

Rating breakdown — select one to filter

Filter
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

WFHI Reviews

3,88,577 published

Back to the start of the list
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Response bilkul bekar thi

    Mujhe sales team se baat karni thi purchasing ke pehle, par response itna slow tha ki asli mein frustration badh gaya. Ek baar message bheja toh kabhi reply nahi aaya aur dusri baar call karne par bhi bahut der lagti thi response aane mein. Jo basic queries thi wo bhi proper tarike se answer nahi kiya gaya. Kya chahiye tha wo clear nahi hua, aur na hi mujhe kisi ne proactive approach dikhayi. Kabhi kabhi phone uthane wale itne uninterested lagte the ki lagta tha ki main kisi problem mein phas gayi hoon jiska koi solution nahi milne wala. Itna time waste hone ke baad, finally jab koi thoda response milta, toh it was vague and not helpful at all. Main yeh kahungi ki agar aapko dedication aur timely support chahiye pre-purchase, toh yeh option best nahi rahega. Bahut basic experience thi meri with sales, aur is taraf unhone koi effort nahi lagaya. Sochti hoon yeh part bahut improve hona chahiye taki naye log frustrated na ho.

    Shobha NayakSikkim, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSoftware and access

    software access aur support ka experience ok raha

    Main ne software access ki koshish ki using provided credentials aur overall decent laga, people support bhi usually responsive the jab main ne help mangi dialer ya database features ke liye. Koi bahut zyada delay nahi hota tha call answer karne mein, jo achi baat thi. Onboarding ke time thoda confusion tha lekin support ne quickly accept kiya aur solution diya. Automatic updates se software hamesha fresh aur up-to-date raha, jo kaam mein easy feel karata hai. Invoicing aur payment process bhi clear thi, koi unusual problem nahi aayi. Main keh sakta hoon ki access aur general support experience promised se match karta tha aur main use karta rahunga kyunki ye hassle-free lagta hai overall.

    Vineet CherianNagaland, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Thoda alag laga, par supportive feel hua waisa hi

    Jab mein WFHI se software lene ke liye contact kiya, mujhe laga tha ki sab smooth hi hoga, baseline expectations simple the. Lekin jis waqt sign-up aur payment process chala, us waqt thoda delay mehsoos hua jo shayad thoda avoid ho sakta tha. Baaki training sessions aur database features ka jo overview diya gaya tha, wo toh gaib se match karta tha, jo main soch rahi thi. Specifically, dialer ka jo interface tha, wo thoda confusing laga initially, aur main expect nahi kar rahi thi ki itna customize karna padega. Par service ka overall vibe supportive raha, onboarding clear thi, bill ka format bhi samajh mein aaya. Bas kabhi kabhi lagta gaya ki ek baar jyada transparent info mil jata toh acha rehta. Hindustan me yeh level ka software use karna thoda ajeeb lagta hai kabhi kabhi, but 80% tak jo mila, woh toh satisfy karta hai. Toh basically feelings mix hain, par mostly positive hi rahi.

    Anagha KolheLakshadweep, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerSupport and communication

    felt ready quickly thanks to solid support

    I got going with the software much faster than I expected, which was a great feeling. The telephonic support played a big part in that - whenever I had questions early on, their team got me answers without long delays. Because of that quick communication, I didn’t get stuck for days trying to figure out how to use the calling tools or to work through onboarding steps. The training materials were good too, but if it wasn’t for the support, I’d have taken longer to feel confident. The invoices and payment process were straightforward and didn’t slow me down. Automatic updates seem to happen smoothly without me having to do anything about them. This speed of setup made me want to keep learning the software’s more advanced features. Basically, the experience made me feel like I could quickly integrate remote workflows into my routine with minimal fuss. Fast help and clear info made starting much easier than I thought it would be.

    Nikhil Sunil JhaNagaland, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Kuch samajh nahi aaya yaar

    Training aur onboarding bahut confusing tha. Sab kuch itna unclear tha ki samajh hi nahi aaya ki main kya karun. Jo bola gaya, wo practically nahi hua. Mujhe yeh soch kar bahut gussa aaya ki main itna time waste kiya. Thoda reservation hai ki shayad yeh kisi aur ke liye kaam kare, par mere liye toh yeh fail hua.

    Amit SharmaLakshadweep, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceBilling and payments

    Not great for ongoing support

    I found the billing system a bit confusing. The initial setup felt reasonable, but the ongoing costs were higher than expected. Only the interface was somewhat user-friendly, which was a small relief amidst the frustrations. This service might not suit those who prefer clarity in pricing.

    Akshay MehtaChandigarh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerBilling and payments

    good sequence but payment faced some hiccups

    The invoicing and payment process started off quite straightforward. I appreciated how the sign-up was simple and the invoice generated promptly after the purchase. That part made it easy to keep track of the payments. However, when it came to making the payment, I found some of the steps slightly out of order. For example, the options to choose payment methods were not immediately clear, especially if one prefers online wallets over direct bank transfers. Also, there was a delay in receiving payment confirmation which caused some uncertainty. On the plus side, the system did notify me about the overdue invoices well in time, which helped avoid any disruptions in service. Also, the subsequent billing statements were clear and detailed enough to understand all charges. Overall, you have a decent sequence, but refining the payment interface and communication could make it smoother for users and reduce confusion. It made me feel a bit unsure at times but didn’t halt my overall experience.

    Hemant JoshiUttar Pradesh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Training pe woh pal jab samajh aya

    Main pehle kaafi dusre systems use kar raha tha, aur initial training mein thoda hesitate kar raha tha WFHI ke features ko leke. Jab onboarding start kiya, toh sab kuch thoda overwhelming laga, khas kar jab dialer aur database features samajhne ki koshish kari. Lekin jaise-jaise training modules complete kiye aur hands-on practice karne laga, toh woh ek moment aaya jab sab click ho gaya. Call tool ki automation kaise kaam karta hai, aur kaise data sync karna hai, yeh samajh mein aaya tab tak efficiency badhne lagi. Agar koi chiz missing thi, toh woh shayad thoda aur practical examples hote toh aur bhi jaldi seekh sakta tha.

    Shantanu ChhabraOdisha, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerSupport and communication

    Support order bilkul out of sync tha yaar

    Main itna complain nahi karti usually, but is baar support steps thoda ajeeb lage mujhe. Pehle mujhe training ke baad dialer ka setup karna tha par uske baad database management ki baat aayi, jo mujhe logically thoda out of place laga. Thoda smooth sequence hota to zyada acha hota. Phir jab support se baat kari, toh unka response time slow tha aur mujhe repeat karna padta tha apni problem, jo frustrating tha. Shuru se end tak, mujhe lagta hai ki ye sequence aur communication dono mein thoda confusion gaya tha jo avoid ho sakta tha agar ek clear flow hota.

    Divya SardesaiChandigarh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceSoftware and access

    Waiting period ki baat thi jo thodi lambi thi

    Mujhe overall software ki working samajh mein aayi thi, but thoda repetition feel hui jab database mem entries karni thi rozana. Pehle toh update process smooth tha, par call dialer mein kabhi-kabhi delay aata tha jo phone connect hone mein problem deta. Yahan thoda patience rakhni padi mujhe, lekin onboarding flow kaafi clear tha, training modules se pata chal gaya ki kya expect karna chahiye. Software ne thoda slow response diya jab tak automatic update complete hua, par baad mein kaafi efficient laga. Telephonic support theek tha, unhone jis tarah se problem samjha aur bataya, wo mujhe thoda reassure kar raha tha. Sign-up process mein koi frustration nahi hui, invoicing clear thi, payment method also convenient laga. Overall, repeat karne wali cheezon se dikkat thi, par workflow manage karna badhiya tha. Kuch waiting period the dialer mein jo thoda irritating bhi tha, especially jab time pe calls join karni thi. Lekin khud software ka interface saaf-suthra hai, aur training modules se confidence mila ki kaise use karna hai. Agar ye delay thoda kam ho jaata toh behtar hota.

    Supriya SippyJammu and Kashmir, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy