Response bilkul bekar thi
Mujhe sales team se baat karni thi purchasing ke pehle, par response itna slow tha ki asli mein frustration badh gaya. Ek baar message bheja toh kabhi reply nahi aaya aur dusri baar call karne par bhi bahut der lagti thi response aane mein. Jo basic queries thi wo bhi proper tarike se answer nahi kiya gaya. Kya chahiye tha wo clear nahi hua, aur na hi mujhe kisi ne proactive approach dikhayi. Kabhi kabhi phone uthane wale itne uninterested lagte the ki lagta tha ki main kisi problem mein phas gayi hoon jiska koi solution nahi milne wala. Itna time waste hone ke baad, finally jab koi thoda response milta, toh it was vague and not helpful at all. Main yeh kahungi ki agar aapko dedication aur timely support chahiye pre-purchase, toh yeh option best nahi rahega. Bahut basic experience thi meri with sales, aur is taraf unhone koi effort nahi lagaya. Sochti hoon yeh part bahut improve hona chahiye taki naye log frustrated na ho.