Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Showing the last known data

Live review data could not be loaded just now, so this page is showing the most recent copy it has. Some reviews may be missing. Please check back shortly.

4.0out of 5

4 out of 5

Based on all 3,89,576 published WFHI Reviews.

2,92,190 of 3,89,576 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

81,343 matching

Back to the start of the list
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Training meant I could start smoothly

    I came into the training with a fair bit of skepticism, not really sure what to expect since I’d never worked with a remote workflow system like this before. But honestly, the onboarding sessions matched what I hoped they would, if not exceeded it. The trainers explained everything in a way that felt quite conversational and easy to follow, which helped me stay engaged. From the initial set-up to using the dialer and managing databases, every step was covered clearly without rushing. The training covered practical scenarios too, which made it easier to relate the lessons to real use. Although the sessions were a bit longer than I anticipated, I actually found that useful because it let me clarify any doubts on the spot. The software itself had some features that weren’t immediately intuitive, but the training helped demystify those. The invoicing and payment process were also explained upfront, which took away any anxiety about that part. After getting through the onboarding, I felt much more confident about managing my workflow remotely. So overall, matching my expectations to the final outcome, I’d say the training was well worth it and left me prepared to dive in without confusion. It’s a relief when training actually prepares you as promised, and this did just that for me.

    Lalit SinhaJammu and Kashmir, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    I went through the training and onboarding process with decent expectations. The team was reasonably

    I went through the training and onboarding process with decent expectations. The team was reasonably responsive when I sought clarifications; emails were answered within a day, and the telephonic support was polite though sometimes a bit delayed. The software itself was functional, and the steps laid out in the training helped me get a grip on the calling tools and database management. However, I did find a few labels and instructions confusing, which made some sessions less smooth than I hoped. There was one occasion where the automatic updates changed the UI slightly, and I had to lean heavily on support to navigate the new layout. While they were helpful, the wait times could be improved. The invoicing and payment process was straightforward and transparent, which gave me confidence in the service overall. In conclusion, although I encountered a few minor hiccups, the balance of support and software usability was acceptable. I would consider going through it again, but with clearer materials or perhaps a more guided approach through onboarding to avoid some of the confusion I faced.

    Afreen LokhandeJammu and Kashmir, IndiaExperience: Published:
  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    Training complete karna socha, par thoda confusion raha

    Soch rahi thi ki training pura karne ke baad sab clear ho jayega, par thoda sa repetition aur waiting mujhe uncomfortable laga. Onboarding mein jab main dialer aur database features samajh rahi thi, tab extra time laga aksar waiting ke liye, aur baar-baar kuch steps repeat karne padte. Shayad mere liye sab clear karne mein training thodi lambi ho gayi thi, ya pacing faster honi chahiye thi. Lekin main sochti hoon ki yeh process phir bhi use karne layak hai, agar thoda time dena pade toh koi baat nahi. Main future mein shayad dobara karna chahti hoon, especially agar unhone training mein wait times thode kam kiye. Mujhe lagta hai ki yeh train karne ka process thoughtful hai, bas thoda efficient hona chahiye.

    Yamini PatelGujarat, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Yeh training unke liye hai jo basic se thoda aage badhna chahte hain

    Hey yaar, dekh na, maine pehle bhi kuch similar training software use kiya hai, toh mujhe kuch cheezein WFHI me thodi alag lagi. Onboarding thoda structured hai yahan, par kabhi kabhi wo jo previous wala lagataar interactive aur engaging tha, woh yahaan missing hai. Bahut zyada wait karna nahi padta, par pace fast bhi kabhi nahi lagta. Matlab, agar tum beginner ho aur systematic approach chahte ho toh thik hai, warna thodi repetitive lag sakti hai. Database feature samajhna thoda complex tha, par training sessions mein cover kar diya. Calling tools achche se kaam karte hain, dialer bhi seamless experience deta hai. Lekin man lo ki agar tum casual seekhne wale ho, toh thoda boring lagega. Finally, invoicing step thoda hassle-free tha aur support se baat karni asaan thi.

    Urmila KaleWest Bengal, IndiaExperience: Published:
  • 5 out of 55 of 5Verified customerTraining and onboarding

    Felt relieved when problems were sorted promptly

    I was quite impressed with how WFHI handled issues when things didn’t go according to plan during the training sessions. At one point, I encountered a glitch with the dialer not syncing properly with the database, which could have thrown off my whole workflow. However, their support team responded clearly and quickly over the phone, guiding me through steps to resolve it without much delay. The training materials were helpful but what stood out was the patience and clarity of their assistance when I stumbled. Automatic updates didn’t cause any new issues, which was reassuring. Signing up and invoicing were hassle-free too. Overall, this gave me confidence that if any problems popped up in the future, the team would be there to help in a straightforward and effective way. That ease of support made the whole software experience more pleasant and less stressful.

    Charu SippyAssam, IndiaExperience: Published:
  • 3 out of 53 of 5Verified customerTraining and onboarding

    training thodi alag thi but sabke liye nahi hai

    Maine jo training pehle use ki thi uske comparison mein, ye thoda alag tha aur honestly mujhe lagta hai ye sabke liye suit nahi karega. Software features theek the aur kaam karte the, par training ka style mujhe thoda thaka dene wala laga, especially wahi log jo naye hain aur jaldi se seekhna chahte hain. Mujhe baar baar bolna padta tha ki ye wala process thoda different hai, isliye main kahunga ki agar aap experienced nahi ho toh shayad yeh zyada suitable nahi hai. Par jo thoda detailed aur patience rakhte hain unke liye ye theek rahega.

    Indrajit Uday SalviKarnataka, IndiaExperience: Published:
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Mujhe poora confidence mila quick help se

    Training sessions ke dauran, mujhe bahut acha laga ki call karne par support team ka response time kitna fast tha. Jo bhi queries ya confusion mere paas thi jaise dialer feature ko customize karna ya database ka best use karna, un sabka turant jawab mila. Mujhe lagta hai isi wajah se main jaldi se software mein handle lena start kar payi. Jo onboarding training thi, woh bhi kaafi step-by-step thi, jisme mujhe har tool samajhne ko mila asaani se. Sign-up process se lekar invoice tak bhi koi dikkat nahi aayi, sab smooth raha. Isse mujhe bohut madad mili apne daily remote workflows mein software ko integrate karne ke liye. Agar matlab toh main confidently kahungi ki yeh sab help ke wajah se mera experience bahut positive raha aur main isko aage bhi use karti rahungi.

    Komal BhandariUttar Pradesh, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Training response acchi rahi, par thoda aur sudhar hoga

    Training mein jo log response dete hain, wo generally helpful aur prompt rahe. Jab bhi maine queries bheji, feedback timely mila aur trainers ne dhyan rakha ki har doubt ko solve karen. Yeh communication workflow ko samajhne mein asaan banaata hai. Lekin mujhe ye bhi laga ki kabhi kabhi response delayed hota tha, especially jab complex software functions jaise dialer integration ya database update process par baat hui. Training materials clear the, par personal support mein kuch wait periods dekhne ko mile, jo question ke importance ko thoda kam kar dete hain. Overall, main kahungi ki vivad mein positive raha, lekin agar response thoda aur fast aur focused hota, toh better lagta. Main yeh verdict dena chahungi ki ye system sahi direction mein hai aur main training team ke saath continue karungi. Kuch improvements ke sath, ye experience aur bhi helpful ban jayega, par abhi bhi main is approach se satisfied hoon, jo main expect karti thi.

    Rashmi JosephBihar, IndiaExperience: Published:
  • 5 out of 55 of 5Unverified experienceTraining and onboarding

    Clear and fast onboarding step stood out

    When I started using the WFHI software and training, I was particularly concerned about how smoothly I could get up to speed. The onboarding process was well-structured and quick but what really stood out was the initial training session. It was comprehensive yet concise, allowing me to understand the workflow tools without feeling overwhelmed. Unlike many platforms where it takes days or even weeks to feel confident, here I was able to begin using the calling tools and the dialer effectively within a few hours. The training materials were thoughtfully designed with clear examples of using the database feature alongside automatic updates. Of course, I did face minor hiccups in navigating some of the dashboards, but telephonic support was prompt and helpful. They guided me patiently through the steps, which reduced any lingering confusion. The invoicing and payment process also happened smoothly without unnecessary delays or hidden complications. Overall, I appreciate that the onboarding did not drag — no time was wasted. This focused start built my confidence in the product quickly. While no system is perfect, WFHI’s approach to first-time users is definitely among the best I have experienced in remote workflow software.

    Asif MalhotraUttarakhand, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Training steps were okay but not ideal

    I expected the onboarding and training to be in a simple progressive order, starting with the basic software setup, then moving to calling tools, followed by databases, and finally payment processes. However, what I experienced was somewhat mixed. First, I got a lot of information about the dialer and calling features before I fully understood the database integration, which made things confusing at times. The training materials were helpful, but I had to revisit some topics after the initial sessions to make sense of the workflow. Also, the automatic updates sometimes introduced new features before I was ready for them. Support was helpful when contacted, but the sequence of steps was not as linear as I had hoped. I would summarize my verdict as moderately positive because parts of the process worked well and some aspects felt out of order, making it a bit challenging to follow consistently.

    Sachin BansalDelhi, IndiaExperience: Published:
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.