Felt relieved when problems were sorted promptly
I was quite impressed with how WFHI handled issues when things didn’t go according to plan during the training sessions. At one point, I encountered a glitch with the dialer not syncing properly with the database, which could have thrown off my whole workflow. However, their support team responded clearly and quickly over the phone, guiding me through steps to resolve it without much delay. The training materials were helpful but what stood out was the patience and clarity of their assistance when I stumbled. Automatic updates didn’t cause any new issues, which was reassuring. Signing up and invoicing were hassle-free too. Overall, this gave me confidence that if any problems popped up in the future, the team would be there to help in a straightforward and effective way. That ease of support made the whole software experience more pleasant and less stressful.