What surprised me the most was how much I figured out myself
I wasn’t expecting such a straightforward process before buying the software and training. Of course, you provide the basics clearly, but I found myself spending quite some time just trying to understand the finer details and how the dialer and database would actually fit my style of work. Initially, I thought the onboarding would be more hand-holding, but honestly it felt like I had to puzzle through a decent chunk on my own. The sales info was there, but some parts required me to dig in or just give things a try to see how they really worked for me. I guess that’s not a bad thing because it pushed me to learn more about what I needed instead of just ticking boxes. Looking back now, the whole experience felt like I was the one building my workflow, even though the training helped set some foundations. So really, what surprised me was how much of it was self-driven rather than spoon-fed, which was refreshing in a way.