Not exactly what surprised me about the pre-purchase info
Honestly, when I first checked out WFHI, I thought the sales pitch would be straightforward or maybe even a little too polished. I mean, some parts were actually explained decently—like the basic overview of the dialer and database features. But then, there were other parts, like the details on the training and follow-up support, that felt a bit vague or hurried. It was like they assumed I already knew a lot, which I didn’t. The sign-up process was okay, but I wouldn’t say it was memorable in any good way. What caught me off guard was the lack of clarity on how dynamic the updates are or how often new features get pushed out; I had to dig around myself to figure that out. The invoicing and payment steps were clear enough, but the entire onboarding flow didn’t come across as well-structured to someone who hasn’t done this before. So, it was a mix—there’s some transparency for sure, but it felt like some important pieces were missing in the pre-purchase communication. It wasn’t bad, just not what I expected based on a quick glance at their sales info.