It didn’t handle errors well, honestly quite frustrating
Bro, I gotta tell you about my experience with this whole pre-purchase setup thing. I was trying to use the software for sales stuff, and the moment I hit a problem, it just kinda fell apart. The dialer stopped working mid-call twice in one day, and I couldn’t get anyone on support fast enough. When I did, it felt like they were just reading from a script and didn’t really understand what was going wrong. The database sync also messed up, and there was no clear explanation or quick fix. I expected at least some backup or a way to troubleshoot on my own easily, but nah, it was messy. That said, I’ll give them credit for having automatic updates that sometimes fixed bugs without me doing anything. Still, overall, dealing with glitches like that made me think twice about relying fully on this software for important sales work. It’s just not reliable enough yet, yaar.