Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Showing the last known data

Live review data could not be loaded just now, so this page is showing the most recent copy it has. Some reviews may be missing. Please check back shortly.

4.0out of 5

4 out of 5

Based on all 3,89,256 published WFHI Reviews.

2,91,960 of 3,89,256 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

81,274 matching

Back to the start of the list
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Well-suited for self-motivated learners but not for those wanting hand-holding

    The training and onboarding process bolstered my confidence noticeably by the end, especially around using the database feature and dialing tools within the software. The step-by-step walkthroughs were well-organized and the accompanying videos helped clarify complex workflows. However, I felt the pace was quite brisk, which might overwhelm beginners without any prior exposure to remote work software. It particularly demands self-discipline and a proactive approach to troubleshoot minor glitches that come up before telephonic support responds. Automatic updates functioned smoothly, enhancing usability without disruption. With clear invoicing and a seamless payment process, the whole onboarding experience was efficient though slightly rushed. So, while I found it effective and would recommend it for experienced users looking to upskill, those needing a more supportive, hand-holding environment might find it less suitable.

    Aparna SundaramDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Training was alright but not quite what I expected

    Compared to other remote workflow trainings I have used before, this one was somewhat underwhelming. The onboarding was generally smooth, and the initial setup tutorials provided a decent overview of the software and its calling tools. However, the depth of detail in the training seemed lacking, especially when it came to more advanced uses of the database feature and the dialer’s integration with remote calling. In contrast, my previous experiences involved more hands-on sessions and step-by-step walkthroughs that explained not just how, but why certain workflows function as they do. This previous method gave me more confidence to apply the tools creatively, whereas here I felt the training was fairly generic and sometimes rushed. On a positive note, the automatic updates kept the software fresh with new features, which I appreciated, and onboarding support was available when I reached out. Still, for the price paid, I was expecting a bit more thoroughness in training and onboarding. It didn’t quite match my past experiences by a long shot but certainly wasn’t entirely without value.

    Sahana RegeGujarat, IndiaExperience: Published:
  • 5 out of 55 of 5Unverified experienceTraining and onboarding

    Sign-up aur onboarding expected se kam waqt mein complete hua

    Maine socha tha ki onboarding process kaafi time lega, lekin surprise mila jab maine dekha ki sab steps reasonable aur sensible order mein diye gaye the. Pehle sign-up simple tha aur uske baad training modules logically arrange the. Pehle software ke basics cover kiye, fir calling tools ki practice karwayi gayi, jo mere kaam ke liye practical the. Database features samajhne mein bhi training ko logically break kiya gaya tha, jo mujhe previous experiences se better laga kyunki usually mujhe jyada confuse karte the complex steps. Automatic updates ke baare mein clear information bhi di gayi thi, jo mujhe confidently software use karne mein madad karta hai. Mujhe laga timeline bhi effective tha, jisme maine zyada time waste nahi kiya aur quickly kaam start kar paya. Pichli baar jab maine kisi similar product try kiya tha, usme mujhe jyada waqt lag gaya. Overall, process neat, focused, aur time efficient tha.

    Abhijit SundaramPuducherry, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    I would gladly do the onboarding again with you

    You have made the training and onboarding process quite accessible and well organized, which I appreciate. It was easy enough to find everything I needed, from initial setup instructions to more detailed sessions on how to use the calling tools and database features. Your training platform is structured so that a user can move at their own pace but still locate specific modules when required without struggling. I found the dashboards and training navigation logical, and the documentation provided alongside helped clarify some details very well. There was one point where I felt a bit lost concerning some update procedures, but quick telephonic support from you clarified that. I think if I needed to onboard someone new again or refresh my own knowledge later, I would definitely go through your process again. It balances detail with approachability, which is not always easy. So overall, considering how you designed the whole experience to guide me through each stage, it’s something I wouldn’t hesitate to repeat should the need arise.

    Indrajit KulkarniChhattisgarh, IndiaExperience: Published:
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Jo log technical terms samajhte hain, unke liye acha hai

    Maine expect kiya tha ki training aur onboarding thoda confusing hoga, especially jab labels aur wording zid se technical hon. Lekin mujhe pleasantly surprise hua ki WFHI ka jo training module tha woh kaafi clear tha, aur jahan jahan mujhe lag raha tha ki shayad complicated hoga, wahan par unhone simple aur samajhne layak terms use kiye the. Labels bhi clear aur relevant the, matlab ki database kaise kaam karta hai, dialer tools ka use kahan karna hai, sab detail mein tha. Jo log technical background wale nahi hain, shayad unhe thoda struggle ho sakta hai, par agar aap thoda basic IT samajhte hain toh yeh onboarding flow aapke liye manageable hai. Session ke dauran trainers ne ekdum sahanubhuti dikhayi aur questions ke jawab patiently diye. Mera matlab hai ki agar aapko remote workflows ke liye ek software chahiye jis mein clear aur samajhne layak training ho, toh WFHI aapke liye fit ho sakti hai.

    Sanjana BansalLadakh, IndiaExperience: Published:
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Thoda time lagta hai samajhne mein, par overall manageable hai

    Main training start karne ke baad soch rahi thi ki sab kuch zyada smooth hoga, par din ba din thodi challenges jhelni padti thi software ke saath. Kabhi kabhi dialer freeze kar jata tha, database update slow tha, aur automatic updates se kuch changes aaye jo initially confuse kar rahe the. Lekin main dekh rahi thi ki support team help karti hai, aur training sessions ne mujhe basic samajhne mein madad ki. Phir bhi, continuous chalti hui issues ki wajah se main utni comfortable feel nahi kar pa rahi thi jitni shayad expect karti thi. Din ke end mein, thoda patience se kaam lena padta hai. Agar aap regular practice karte hain toh main sochti hoon ki aapko thoda comfort milega, lekin ek perfect experience nahi hai, bolungi main apni doston ko.

    Sunita SoniDelhi, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Training samajhne mein waqt laga, ab sochti hoon ki achhi thi

    Jab main training aur onboarding kar rahi thi, tab mujhe lag raha tha ki sab kuch itna clear nahi hai jitna shuru mein socha tha. Kuch cheezein bohot sahi tarike se explain ki gayi thi, especially software ki basic functionalities samajhna comparatively easy tha. Lekin jo advanced features the, unki samajh mein thodi dikkat hui, aur mujhe training ko thoda zyada time dena pada. Ab jab main pichle mahine ke baare mein sochti hoon, toh lagta hai ki ye time dena zaroori tha kyunki bina uske main software ko sahi tarah se use nahi kar pati. Onboarding ka flow clear tha, par thoda slow tha, jisse initial phase thoda frustrating laga. Overall, jo expect karti thi uske hisaab se thoda alag tha, par abhi bhi training useful lagi aur main use kar rahi hoon.

    Poonam SomaiyaTamil Nadu, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Jo beginners ke liye hai, wo beginners ke liye best hai

    Training aur onboarding ke liye maine software ka use kiya, aur mujhe laga ki instructions generally clear the, especially for those jo pehli baar remote workflows set up kar rahe hain. Har step pe achhi guidance milti thi, dashboard samajhane se leke dialer use karne tak. Lekin agar koi advanced user hai ya customized workflows create karne ka plan hai, toh shayad ye training utni suitable na lage kyunki kabhi kabhi explanation thoda basic se zyada nahi hota. Database features ko samajhna thoda mushkil hua shuru me, par support team ne kaafi help ki. Automatic updates mostly smooth hain, par kabhi kabhi update ke baad mujhe thoda tweak karna padta hai settings me jo thoda irritating hota hai for daily use. Onboarding me sign-up aur payment process clear hai, aur invoice timely aata hai. Overall, main sochti hoon ki jo log simple aur basic setup chahte hain, unke liye ye training kaafi achhi hai, par jo log advanced level chahte hain, unhe thoda manual exploration karna padega.

    Urmila UnnikrishnanBihar, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Training setup mein clarity achhi thi but kabhi-kabhi thoda confusing bhi

    Setup aur onboarding ka experience thoda mixed tha meri taraf se. Pehle to mujhe lag raha tha ki saara process ek hi baar mein clear ho jayega, especially jab training start hui thi. Lekin dheere-dheere samajh mein aaya ki kuch cheezein one-off hoti hain, jaise ki initial database configuration aur dialer setup, jo thoda achhi tarah se samjhaaya gaya tha. Lekin jab regular usage ki baat aayi, toh kuch features jaise automatic updates ke baad workflow mein changes thode confusing lage. Mujhe lagta hai ki training ka ek hisa jo ongoing support aur follow-ups se related tha, wo thoda sparse tha. Sign-up aur invoicing process toh thik tha, par billing ke kuch parts mein mujhe repeat queries karni padi. Matlab, poora setup smoothly shuru hua lekin uske baad kaafi baar mujhe thoda extra samay dena pada for figuring out new details.

    Ritika JaiswalUttar Pradesh, IndiaExperience: Published:
  • 2 out of 52 of 5Verified customerTraining and onboarding

    Training toh thi, par ongoing support thoda weak tha

    Mujhe laga tha shuru mein training aur onboarding setup ekdum smooth hoga, aur zyada tar setup-related kaam ek baar karna padega, fir sab automatically chal jayega. Lekin, start mein toh sab fine tha – basic workshops aur software introduction theek tha. Par phir din ba din mujhe laga ki continuous support aur updates ki thodi kami thi. Back-end database aur dialer features ko manage karna mujhe baar-baar support team se poochhna padta tha, jo ki expected nahi tha. Payment aur invoicing process shayad thoda streamline ho sakta tha, kyunki setup ke baad bhi mujhe periodic checks karni padti thi ki sab theek hai ya nahi. Overall, main samajh nahi pa rahi thi ki kitna kaam ek baar ka hai aur kitna baar-baar karna padega. Thoda confuse kisi extent tak. Mujhe kya lagta tha aur jo mila dono mein gap tha; jis wajah se main training aur onboarding se fully satisfy nahi ho payi. Shayad agle baar jadha consistent support mile toh main zyada confident feel karungi.

    Aarti BadamiJharkhand, IndiaExperience: Published:
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.