Training was alright but not quite what I expected
Compared to other remote workflow trainings I have used before, this one was somewhat underwhelming. The onboarding was generally smooth, and the initial setup tutorials provided a decent overview of the software and its calling tools. However, the depth of detail in the training seemed lacking, especially when it came to more advanced uses of the database feature and the dialer’s integration with remote calling. In contrast, my previous experiences involved more hands-on sessions and step-by-step walkthroughs that explained not just how, but why certain workflows function as they do. This previous method gave me more confidence to apply the tools creatively, whereas here I felt the training was fairly generic and sometimes rushed. On a positive note, the automatic updates kept the software fresh with new features, which I appreciated, and onboarding support was available when I reached out. Still, for the price paid, I was expecting a bit more thoroughness in training and onboarding. It didn’t quite match my past experiences by a long shot but certainly wasn’t entirely without value.