Training toh thi, par ongoing support thoda weak tha
Mujhe laga tha shuru mein training aur onboarding setup ekdum smooth hoga, aur zyada tar setup-related kaam ek baar karna padega, fir sab automatically chal jayega. Lekin, start mein toh sab fine tha – basic workshops aur software introduction theek tha. Par phir din ba din mujhe laga ki continuous support aur updates ki thodi kami thi. Back-end database aur dialer features ko manage karna mujhe baar-baar support team se poochhna padta tha, jo ki expected nahi tha. Payment aur invoicing process shayad thoda streamline ho sakta tha, kyunki setup ke baad bhi mujhe periodic checks karni padti thi ki sab theek hai ya nahi. Overall, main samajh nahi pa rahi thi ki kitna kaam ek baar ka hai aur kitna baar-baar karna padega. Thoda confuse kisi extent tak. Mujhe kya lagta tha aur jo mila dono mein gap tha; jis wajah se main training aur onboarding se fully satisfy nahi ho payi. Shayad agle baar jadha consistent support mile toh main zyada confident feel karungi.