Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,89,256 published WFHI Reviews.

2,91,960 of 3,89,256 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

81,274 matching

Back to the start of the list
  • 4 out of 54 of 5Verified customerTraining and onboarding

    Training fits my work hours pretty well, overall good

    I think the training and onboarding schedule fits decently with the kind of hours I usually work. The modules are broken down in a way that I can complete them piece by piece without feeling overwhelmed in one sitting. I did notice a little mismatch sometimes in timing for live calls or support sessions, as they can overlap with my main work hours. Still, overall it's very flexible and I found myself appreciating that. The software access after training made it easier to work as per my typical day. In short, it’s a good balance for me, with only a minor timing hiccup here and there.

    Sangeeta JaiswalTamil Nadu, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    Training ne expectations ko generally meet kiya, par thoda extra chahiye tha

    Jab maine training ke liye sign up kiya tha, toh main expect kar rahi thi ki basics ke alawa thoda advance overview milega, especially regarding workflow customization aur dialer usage. Starting phase thoda aligned tha meri expectations ke saath, onboarding process smooth tha aur software ke basic functions clear ho gaye the. Baad mein, jab advanced features ki training mili, toh mujhe laga thoda zyada detail aur practical examples hone chahiye the. Kuch parts mein over-simplification thi, jo meri learning experience ko thoda limit karti thi. Lekin overall, training se confidence mila chalane mein, aur onboarding acha tha. Training ka flow aur content theek tha, bas thoda aur robust structure look karta.

    Charu ChadhaKerala, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Would I do the training again? Probably not honestly

    I don’t want to be too harsh but my day-to-day experience with the training and onboarding from WFHI was less positive than I had hoped. Sure, on the first day the initial signup and access to software was smooth enough. But after that, the ongoing routine felt a bit disorganized. The training process itself repeated certain parts too often and I found myself waiting unnecessarily during some sessions, which really sapped some motivation. The calling tools and dialer worked okay, but the database sometimes lagged or didn’t sync, which was frustrating. Updates came automatically but didn’t seem to fix underlying issues quickly enough. Support was there when I asked but they didn’t always seem to anticipate or address problems proactively, which made troubleshooting slower. So overall, I don’t think I’d opt for the same process again because the day-to-day felt rougher than expected. That said, I did find the basic software features decent enough and I appreciate that sign-up and payment were handled clearly. But if I had to be honest, I’d probably seek out something a little more streamlined next time.

    Sagar JainLadakh, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Got started reasonably fast after some back and forth

    To be honest, the training and onboarding took a bit longer than I had initially expected, but considering I was new to remote workflow software, it wasn’t too surprising. I remember spending a couple of days going through the sessions and setting up the software step by step. The training materials were detailed, although I had to revisit some parts to fully understand the database features and calling tools. Once I got past that frustrating phase, the rest fell into place rather quickly. I’m still figuring out some of the dialer options and automatic updates, but the basic setup got me going in a reasonable timeframe. If I had to explain it to a friend, I’d say getting started was manageable, just needed a bit of patience and persistence.

    Arun HegdeManipur, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceTraining and onboarding

    Training acchi thi par info dhundna mushkil

    Training sessions detail wale the par mujhe bahut dikkat hui jab main specific information dhoond rahi thi. Jo basic steps diye gaye the wo toh theek the, but jab mujhe particular queries ke answers chahiye the, toh woh turant mil nahi paya. Support team se phone pe baat karna last option tha, jo permanently solution nahi tha. Onboarding ka process thoda lamba lagta hai aur documentation aise organize nahi jo aasani se aapko instantly help kare. Jo positive baat hai woh yeh ki software ka core functionality achhe se chal raha hai, dialer aur calling tools sahi kaam karte hain. Lekin overall mera experience tab tak frustrated raha jab tak maine khud se jaake sab kuch samajhna start nahi kiya. Zyada user-friendly way mein agar ye training organize hoti toh mujhe zyada asaani hoti. So, kharab nahi tha but I definitely felt ki isme bahut jagah improvement ki zarurat hai.

    Namita SodhiAndhra Pradesh, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Yeh training unke liye hai jo regular use karte hain

    Training modules main ne dhyan se follow kiye aur daily use karte hue software ko samajhne ki koshish ki. Jo log rozana remote workflows mein active hain unke liye yeh training theek hai. Isme paaye jaane wale call tools aur dialer ka day-to-day behaviour aapko samajhta hai ki kab better karna hai aur database feature kaafi helpful hai. Lekin agar koi bilkul naye hain jo zyada technical nahi hai, toh woh shayad pehle session se bore ho sakte hain kyunki basics pe kam focus hai. Automatic updates bhi ho rahi hain without kis distraction ke, jo daily use mein convenient hai. Payment aur invoicing process straightforward hai, sign-up ke baad sab smooth raha. Main recommend karungi yeh unke liye jo already thoda technical foundation rakhte hain aur apna workflow stable banana chahte hain.

    Vasudha KaleArunachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    training left me more confused than ready

    Honestly the onboarding was mostly a one-time setup kind of thing but it didnt go smoothly. I had to keep coming back to the same steps because some required details were missing or got lost somewhere in between. The training was supposed to ease this but most things felt rushed or poorly explained so I ended up figuring out half the stuff myself later on. There was one part about the calling tools which was actually understandable and useful but that was about it. So instead of a steady ongoing learning experience it was more like a series of one-offs that didnt quite connect. Overall I expected something more continuous and easier to follow but it was a bit of a mess honestly and really made getting started frustrating.

    Kedar SaxenaWest Bengal, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Unverified experienceTraining and onboarding

    Order of onboarding steps really stood out for clarity and flow

    Going through the training and onboarding process, I found that the sequence of steps was particularly effective. The software introduction started with the basics of the dashboard and database management, which I appreciated as it laid a solid foundation before moving on to the more complex calling tools and dialer functions. This sensible progression helped avoid feeling overwhelmed too early. Each new component was introduced with enough detail for me to grasp how it fit into my workflow. I also noticed that automatic updates were explained early on, which made it easier to understand how future changes would integrate without disrupting established processes. While there were moments when I wished for more hands-on examples during training, I balanced this against the benefits of progressing incrementally. The pacing allowed me to ask questions to telephonic support when necessary without too much pressure. Overall, the well thought-out order of activities helped me feel competent more quickly. This focused approach to delivery was a highlight of my experience; it reinforced confidence that I could use the software effectively over time with ongoing support.

    Vikas RadhakrishnanJammu and Kashmir, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Kuch achha tha, kuch thoda disappointing bhi

    Maine training start kiya tha pura excited hokar, mujhe laga tha step-by-step easy guidance milegi. Pehla din achha raha, onboarding process thoda detailed tha, aur dialer features basic instructions kafi simple lage. Lekin jab thoda aage badha, toh mujhe lagne laga ki kuch topics jaise database integration aur advanced calling tools ki training utni clear nahi thi jitni expect kari thi. Wo thoda confusing tha aur mujhe extra time lagana pada samajhne mein. Har din software mein working experience thoda different tha, kabhi tools smoothly chal rahe the toh kabhi chhoti glitches bhi aayi jo software updates se thik ho gayi thi. Support team se contact kiya, response mixed tha; kuch queries ka jawab turant mil gaya, par kuch mein clarity nahi mil paayi. Sign-up aur invoicing ka process thoda complex toh tha, par manageable tha. Overall mujhe laga ki jo maine expect kiya tha training se, uska aadha portion mila, aadha thoda kam tha, jo mujhe thoda mixed feeling de gaya. Lekin software ke features achhe hain agar thoda aur refining ho jaye toh better hoga.

    Shubham IngleManipur, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    Training and onboarding solid but might call again

    My overall experience with the training and onboarding was positive enough that I would recommend it to others. The instructions were clear and helped me set up the calling tools and database functions without much trouble, which was convenient. Having the automatic updates happen in the background meant I didn’t have to worry about missing critical improvements. However, I do think it’s likely I will reach out for support again when more advanced aspects come up or when there are new features to understand. The telephonic help was supportive when I needed it, though not necessarily immediate. I appreciate that they don’t rush you in the learning process, but it does leave room for needing guidance down the line. In short, it’s reliable but not so foolproof that you won’t want some expert help occasionally as you continue using the platform.

    Mihir Mukesh GaikwadChandigarh, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy