Would I do the training again? Probably not honestly
I don’t want to be too harsh but my day-to-day experience with the training and onboarding from WFHI was less positive than I had hoped. Sure, on the first day the initial signup and access to software was smooth enough. But after that, the ongoing routine felt a bit disorganized. The training process itself repeated certain parts too often and I found myself waiting unnecessarily during some sessions, which really sapped some motivation. The calling tools and dialer worked okay, but the database sometimes lagged or didn’t sync, which was frustrating. Updates came automatically but didn’t seem to fix underlying issues quickly enough. Support was there when I asked but they didn’t always seem to anticipate or address problems proactively, which made troubleshooting slower. So overall, I don’t think I’d opt for the same process again because the day-to-day felt rougher than expected. That said, I did find the basic software features decent enough and I appreciate that sign-up and payment were handled clearly. But if I had to be honest, I’d probably seek out something a little more streamlined next time.