Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

Showing the last known data

Live review data could not be loaded just now, so this page is showing the most recent copy it has. Some reviews may be missing. Please check back shortly.

4.0out of 5

4 out of 5

Based on all 3,89,235 published WFHI Reviews.

2,91,947 of 3,89,235 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

81,271 matching

Back to the start of the list
  • 5 out of 55 of 5Verified customerTraining and onboarding

    Clarity in onboarding explaination ne mera kaam easy banaya

    Jab maine WFHI ka training aur onboarding start kiya, toh maine socha tha ki shayad instructions thode confusing aur rushed honge, jaise maine pehle dekha tha dusre platforms par. Par yahaan mujhe iska har step bilkul clearly explain kiya gaya, ekdum simple language mein, jo mujhe samajh mein rahi bina kisi baar-baar repeat kiye. Jo database feature tha usko kahani samjhaaya gaya, jisme maine apne remote workflows ko kaise arrange karna hai, yeh achhi tarah se samja, jo mere liye important tha. Dialer training mein bhi koi confusion nahi tha, vo step by step bataya gaya jo mere liye kaafi helpful raha. Sign-up process toh aasan tha, invoice milna bhi timely hua, sab kuch bina kisi dikkat ke hua. Mujhe lagta hai ki yeh clear explanations mujhe zyada confident banaate hain WFHI software use karne mein. Pahle jahan mujhe manually search karna padta tha, yahan sab guided tha. Overall, clarity ki wajah se onboarding ka experience comfortable aur predictable bana, jo maine expect kiya tha usse kahin better tha.

    Rajat DasguptaSikkim, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Training mein wo part sabse alag laga

    Main kuch mahine pehle training start kar rahi thi, aur shuru ke dinon mein software thoda challenging laga, specially dialer aur database integration ko samajhne mein. Par jaise jaise roz roz uska use karne lagi, software apne aap ko zyada reliable lagne laga. Training modules consistent the, aur har din kuch naya seekhne ko milta tha, jo mere liye helpful tha. Wo onboarding ka automatic update system bhi acha hai, kyunki mujhe baar baar manually kuch karne ki zarurat nahi pari. Support team ne jab mujhe thoda sa stuck dekha, toh prompt assistance mili, jo important tha. Lekin ek baat jo mujhe abhi tak thoda confusion me rakhti hai, woh hai dialer ki kuch commands ki wording, kabhi kabhi wo asli clicking workflow se match nahi karti. Lekin main overall satisfied hoon kyunki day to day use se confidence badh gaya hai aur software mere kaam ko simplify karta hai, bas mujhe thoda time laga usske daily features ko poori tarah samajhne mein.

    Anita RathiLadakh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerTraining and onboarding

    Training and onboarding left me underwhelmed

    When I first signed up, I was hopeful since I had experience with several remote workflow platforms before. Compared to those, the training felt less comprehensive and not as intuitive, especially in the early stages when setting up the database feature and learning to use the dialer effectively. The onboarding process felt a bit rushed and did not sufficiently prepare me for real-time calling scenarios. However, I will say that the automatic updates were smooth and did not disrupt my workflow, which is a plus. The telephonic support was polite, but sometimes slow to respond to technical queries during onboarding. I found the invoicing and payment process fairly straightforward, which helped reduce initial friction. Overall, while there are some minor conveniences in the software and support, the fundamental training and onboarding experience did not meet the standards I had previously encountered elsewhere, making it less than ideal for new users wanting a robust start.

    Vaibhav NarayananMadhya Pradesh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    took a bit too long to get through the whole onboarding

    The training explained most things but it definitely felt like it dragged on longer than it needed to. Some of the instructions were unclear or repeated which made things slower. I found myself waiting for updates or going over the same steps multiple times. The onboarding process wasn't bad but it took more time than expected. On the upside, the software's calling tools were pretty straightforward once I got used to them. Overall the clarity could have been better and faster, but the support line helped quite a bit when I was stuck. Hopefully they speed things up in future versions with more concise training.

    Milind SatheMeghalaya, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Training ki wording samajh nahi aayi

    Yeh training aur onboarding mujhe zyada help nahi kar pai kyunki jo labels aur terms use kiye gaye the, wo confusing the. Kabhi kabhi lagta tha ki instructions incomplete hai ya phir language mein clarity nahi thi. Thoda enthusiastic feel kiya mujhe jab dialer aur calling tools ke baare mein bataya gaya, wo thik tha but overall, training ka layout aur content mujhe straightforward nahi laga. Software ke database feature ko use karne mein thoda aasan hota agar labels zyada clear hote. Payment process aur invoicing waqt pe thik tha, par mujhe lagta hai ki onboarding mein zyada clear aur logical steps hone chahiye the. In sab se mera experience mixed raha.

    Savita VasudevanGoa, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Training me thi thik, par kabhi kabhi slow chalti thi

    Mujhe lagta hai ki training aur onboarding system dono mein hi mixed experience raha. Pehle din toh sab kuch thoda confusing tha, magar dheere-dheere jab main roz kaam karti gayi thi toh mujhe samajh aaya ki software ka basic workflow kaise chalana hai. Dialer aur database manage karna training sessions mein achha explain hua, lekin rozana use karte waqt kuch features thode slow lagte the aur kabhi kabhi lagta tha ki update ho toh better hoga. Onboarding process initial level pe smooth tha, par jab main detailed training sessions mein gayi to wahan thoda gap dikh raha tha between jo cheezain software ke andar dikhai ja rahi thi aur actual working flow. Calling tools ki baat karun toh dialer mein kabhi delay ya lag hone laga tha, jo frustration badhata tha kabhi-kabhi. Billing aur invoicing ka system achha simple tha, par main thoda doubt kar rahi hoon ki sab instructions clearly samjha paayi ya nahi, kabhi kabhi mujhe lagta tha ki mujhe thodi aur help chahiye thi wahan. Overall, training acchi thi but kuch points hain jo thoda improve ho sakte hain.

    Ira ManeChandigarh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Labels thoda confusing the, bas ek jagah alag lagi

    Training aur onboarding ke dauraan mujhe lagta hai ki software mein jo wording aur labels use kiye gaye, wo kabhi-kabhi clear nahi the. Jab main training start kar rahi thi, toh pehle step mein 'dashboard setup' wala label mujhe samajh nahi aaya tha, kyunki mera expectation thoda different tha ki wahan dashboard ka basics hi samjhaya jayega. Baad mein jaake mujhe pata chala ki yeh label actually poore setup ko cover karta hai, par tab thoda confusion hua. Calling tools aur dialer ko samajhne mein bhi thodi dikkat aayi because unke button labels mujhe everyday language se thoda alag lage. Payment aur invoicing process thoda better tha, wahi se mujhe thoda clarity mili ki sab front-end pe kaise manage karna hai. Telephonic support se jab baat ki, tab clear instructions mile the, to uss part ko main acha manaungi. Week ke end tak software thoda familiar laga, par training ke waqt labels aur terminology ki wajah se mujhe thoda waktu lag gaya adepth hone mein.

    Mridula TalwarLadakh, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerTraining and onboarding

    The onboarding experience was quite smooth, especially because whenever I encountered an issue, the

    The onboarding experience was quite smooth, especially because whenever I encountered an issue, the team was very responsive. I remember one particular moment when I was stuck setting up the dialer database integration and they quickly guided me through a solution over a call. The rest of the training was structured enough that I could learn most things on my own, but knowing help was readily available gave me confidence. This kind of support makes me feel comfortable with the software and I'd definitely choose to do the training again if needed, it's reassuring to know someone is always there to answer questions promptly.

    Pradeep Aswathy RastogiLadakh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Surprised how quickly I got started despite initial doubts

    Initially, I thought the training and onboarding process would take a lot longer, but surprisingly, I was able to get going much faster than expected. The step-by-step guidance during the training modules was clear and thorough, especially around using the dialer and managing the client database. Though I was a bit intimidated at first, the support team’s timely telephonic assistance helped me clear doubts on the go. Navigating the sign-up and invoicing processes was smooth, with automatic updates ensuring the software stayed current without me worrying about manual checks. What struck me was how the system was ready to handle common hiccups early on, which boosted my confidence. The only downside was a small learning curve with the database filters which took a few tries. Still, given how quickly I could fully operate, I’m quite impressed overall with the onboarding speed here.

    Gopal WaliaRajasthan, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    The WFHI training and onboarding process was not as helpful as I hoped. While the initial setup inst

    The WFHI training and onboarding process was not as helpful as I hoped. While the initial setup instructions were available, a lot of the finer details I had to work out myself, which was tiring given that I already had limited time. The training modules felt surface-level and didn't fully prepare me for actually using the software features effectively, especially the calling tools and database management. I kept having to pause and backtrack because the onboard guides assumed knowledge that I didn’t have. There was some telephonic support available, but I found waiting times long and the answers not always clear. The invoicing and payment setup went smoothly, I’ll admit, but that’s one of the few positives I can honestly say. Overall, I’ve already had to explain these challenges to a few colleagues considering the platform. It’s not that the software is bad, but the training felt quite insufficient for newcomers. I spent more time learning the software on my own than I expected, which drained my energy before I even got comfortable using it regularly.

    Sahana Milind KapadiaRajasthan, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy