Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,88,364 published WFHI Reviews.

2,91,309 of 3,88,364 reviews include a verification label.

Rating breakdown — select one to filter

Filter
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

WFHI Reviews

3,88,364 published

Back to the start of the list
  • 1 out of 51 of 5Verified purchaseBilling and payments

    Payment terms samajhane mein kafi time laga, annoying tha

    Mujhe payment process itna clear nahi tha jab main signup kar raha tha, aur invoice system bhi mujhe thoda confusing laga. Pehle toh main samajh nahi paya ki kya charges hain exactly, aur kab payment due hai. Support team ne phone pe explain karne ki koshish ki, magar mujhe lagta tha ki woh zyada complex detail de rahe hain jise samajhna mushkil tha. Payment methods kaafi limited lage mujhe aur confirmation messages bhi delay hue kuch instances mein. Ek chhoti reservation toh hai ki documentation agar thoda aur clearly Hindi mein hota toh shayad asaan hota samajhna. Overall, yeh toh frustrating tha kyunki main chahta tha ki process smooth rahe. Effort lagana pada mujhe poora billing samajhne mein aur main bas chah raha tha ki jaldi se clear ho jaye sab kuch. Software use karne mein koi dikkat nahi thi, par billing mein clarity kaafi nahi thi jo disappoint karne wali baat hai.

    Devang RegeJharkhand, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerTraining and onboarding

    The team was really quick in answering my questions during training

    Hey! So I wanted to share how my onboarding and training with WFHI went. Honestly, the best part was how responsive the staff were whenever I had questions or hit a snag with the software. Every time I had a doubt during the training sessions or while learning to use the dialer and database, I just reached out through their support channels and got a pretty quick reply. That made me feel less stressed about not understanding some of the labels or workflow instructions right away. The overall onboarding felt pretty friendly and well-paced, which made it less overwhelming. The automatic updates didn’t disrupt my learning either, which was a relief. However, one thing that I thought could be better was maybe having more practice exercises or sample scenarios to try out early in the software use. I felt like some parts were hard to grasp until I could actually experiment with them live. But I still recommend the training if you want clear communication and don't mind figuring out some things on your own. It felt overall like a supportive environment.

    Aparna BanerjeeDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerTraining and onboarding

    Wapas karungi, agar mauka mile toh

    Training jo mili thi, uskaafi clear thi jab main use kar rahi thi. Jo onboarding flow tha, woh bhi logical aur step-by-step explain kiya gaya tha, jis se samajhna easy tha. Us time pe kuch cheezein thodi confusing lageni shuru mein, par gradually sab clear ho gaya tha, especially dialer aur database functions ke regarding. Training mein sab points achhi tarah cover kiye the, jaise calls manage karna aur data organize karna. Lekin jo sabse achhi baat thi, woh yeh ki jab main apni problems le kar support ko call karti thi, toh wo sach mein patiently sune aur help karne ke liye har haal mein ready rehte the. Ab, jab main sochti hoon us time ke experience ke baarein mein, toh mujhe lagta hai ki training sans full effort ke sath karna chahiye, kyunki woh jaldi faida dikhata hai. WFHI ka software itna user-friendly tha ki baar-baar help lene ki zaroorat nahi padti thi, par jab bhi zarurat padi, support team ne disappointment nahi diya. Isliye, agar future mein mujhe dobara aisa koi remote workflow set up karna pade, toh main definitely wapas WFHI ka use karungi.

    Anjali KumarAndhra Pradesh, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseSoftware and access

    Software bilkul nahi chala

    Mera experience WFHI ke software ke sath bahut frustrating raha. Jab maine use karna shuru kiya, toh jo wording aur labels the wo samajhne mein bada confusion create karte the. Kuch features bilkul bhi work nahi kar rahe the, aur mujhe lagta tha ki mujhe kuch samjh nahi aa raha. Yani, mujhe thoda nahi samajh aata tha ki main kya kar raha hoon ya kya karna chahiye. Overall, mujhe ye software bilkul bhi pasand nahi aaya.

    Fatima KhanDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSupport and communication

    Jab purana support yaad aaya tab samajh mein aaya fark

    Maine pehle dusre remote workflow ke software se kaam kiya tha jahan support system kaafi straightforward aur fast tha. Jab maine WFHI ka telephonic support liya toh thoda anaam lagta tha ki yeh level maintain nahin kar pa raha. Wait time zyada tha, aur baar baar wapas wahi baat repeat karni padti support agent ko. Jo cheezein pehle clear hoti thi, yahan mujhe dochrha kar samjhana padta tha. Auto updates theek thaak chal rahe the, usmein kuch dikkat nahi aai, par support mein yeh difference samajh aata tha specially jab quick resolution chahiye tha. Training bhi informative thi, par jab confusion hua dialer usage mein, toh help milna zyada mushkil tha. Sign-up aur invoice process ko short aur easy banaaya gaya, par support waale issues se mujhe lagta hai ki mujhe wapas se sochna padega ki main kaise istemal karoon services ko aage. Database feature acchi thi, par jab technical support mein problem aayi, tab wo pura straightforward experience nahi raha. Overall, main utna impressed nahi ho paya ki main ise hi primary software bana loon.

    Govind SatheMadhya Pradesh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSupport and communication

    Support experience thoda mix raha, matlab mila-jula

    Maine socha tha jab support se contact karunga toh quick aur clear solution milega, par mera experience thoda alag raha. Jab pehli baar dialer mein problem aayi, toh support ka response time acha tha, aur jis tarah unhone step-by-step guide ki madad se issue solve kiya, woh kaafi helpful tha. Uske baad maine ek aur question pucha regarding database feature integration; wahan pe thoda delay hua jawab milne mein jo frustrating tha. Call quality support team ki thodi inconsistent thi, kabhi friendly lagti, kabhi formal. Automated responses mein kabhi kabhi keval general information hi di, jo meri confusion badhata tha. Lekin overall agar main sochu toh support helpful tha, magar shots lagte similar jaisey kuch meetings ho. Next time main shayad help ke liye approach karunga, par main thoda zyada patience rakhunga. Invoicing process mein koi problem nahi aayi, mujhe invoice milti rahe aur automatic updates se koi interruption nahi hua. Ye mila-jula support experience ki wajah se mein adam confident hu, par hopeful bhi.

    Sohail BansalAssam, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceBilling and payments

    I found it took a bit more time than I hoped to locate exactly what I needed in the billing and paym

    I found it took a bit more time than I hoped to locate exactly what I needed in the billing and payment sections of the dashboard. The system was clear enough once I found the relevant tabs, but navigating there the first few times was a little confusing, especially when checking past invoices. The invoicing itself was accurate, and payment processing didn’t pose any real issues, which was a relief. Customer support helped clarify a few points, making the overall process easier. Still, I wish the layout had been a little more intuitive so I could save time. The sign-up flow was much simpler than billing navigation, so it was a mixed experience in terms of accessibility. For anyone comfortable with online platforms, this wouldn’t be a major hurdle but it’s something I noticed early on and adjusted for.

    Sanjana PandeyWest Bengal, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerSupport and communication

    Labels aur wording samajhne me thodi mehnat lagi par helpful thi

    Mujhe seedha kehna hoga ki initially labels aur wording samajhna mere liye thoda challenging tha, par overall support team ne acha kaam kiya to explain karne me. Jo steps the onboarding ke liye, wo systematically set kiye gaye they, par shayad thoda zyada detailed guidance helpful hoti, jisse confusion kam hota. Dialer aur calling tools ka interface straightforward tha, aur database feature ki samajh me bhi thoda effort lagaya mujhe, lekin jaise-jaise use karta gaya, sab clear hone laga. Automatic updates jo software me aate hain, wo smooth hain, ek baar bhi disruption nahi aayi. Telephonic support se jab bhi baat ki, patience ke saath sab samjhaya gaya aur priority assistance ki feeling achi rahi. Invoice aur payment process bhi understandably detailed receipta provide karte hain, jo transparency ke liye zaroori hai. Overall, thodi mehnat zaroor lagi, par system reliable aur support helpful tha, jo mujhe believe karata hai ki daily use me ye mera kaam aasan karega.

    Satish GokhalePunjab, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Unverified experienceSoftware and access

    Seedha seedha kehna padega, time waste hua

    Pehle main soch raha tha ki jaldi se WFHI software ka setup ho jayega, par lagbhag poora hafta laga apna account perfectly ready karne mein. Jo onboarding process tha, woh expected se zyada lamba tha aur samajhne mein bhi thoda complex. Software access toh mila, par dialer setup karna waise easy nahi tha jaisa description mein likha tha. Database feature ka integration bhi smooth nahi raha, kafi baar errors aaye, jinke liye support se contact karna pada. Support team se baat karna toh theek tha, lekin unki responses bahut dheere mili. Payment aur invoicing ka process straightforward tha, par baki sab chize elaborate nahi lagi. Mujhe lag raha hai ki main software ko effectively use karne mein kafi waqt aur energy waste kar raha hoon. Training sessions mein bhi jo bataya gaya tha, usse jyada mein apne aap samajhna pada. Overall itna bura experience raha ki kaafi frustrated ho gaya aur soch raha hoon ki agle mahine tak ise continue karna chahiye ya nahi. Seedha seedha bolu toh mujhe lagta hai yeh mere liye suitable nahi tha.

    Pratik BhallaChhattisgarh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Finding help wasn’t quite intuitive

    I was expecting the training and onboarding to guide me pretty clearly through what I needed to do, but it took a bit longer than I thought to really find what was most useful. The documentation was there, but not always where I expected key points to be. When I was trying to figure out how to set up the database feature to match my workflow, for example, I had to dig through several sections before it clicked. There was a moment when the instructions finally made sense, but it only happened after I revisited areas multiple times. The dialer tools were similarly not immediately obvious in terms of how the interface was arranged, which added to the trial and error. While telephonic support was available, I rarely turned to it because I wasn’t sure if they could quickly direct me to the exact information I needed. So the overall experience was a bit less smooth than hoped, with that “Aha” moment delayed longer than ideal. Still, once I did find the right resources, using the product felt manageable. But I wouldn’t say it was easy to find everything at first attempt, which was a bit disappointing.

    Sarita KhuranaKerala, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy