Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,89,207 published WFHI Reviews.

2,91,926 of 3,89,207 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

81,266 matching

Back to the start of the list
  • 3 out of 53 of 5Verified customerTraining and onboarding

    Training mein time zyada laga jab problem aayi

    WFHI ki training and onboarding process se main guzri aur mujhe kuch dikkatain samna karna pada jab cheezen galat ho gayi thi. Initially toh training steps clear thi, par jab software mein kuch bug aaya, to samasya ko samajhne mein aur solve karne mein kaafi zyada waqt lag gaya. Support se contact kiya, par har baar delay hota raha aur mujhe bar bar apni problem ko dobara explain karna padta tha, jo frustrating tha. Database feature setup mein kuch confusion rahi, jise sahi karne mein bhi extra time laga. Training ka structure accha tha, lekin jab practical issues aaye toh response slow tha. Software updates ke baad bhi kuch features correctly kaam nahi kar rahe the, jiska impact onboarding par pada. Payment aur invoicing process smooth thi, lekin training mein jo rok-tok thi usse mujhe lagta hai ki time schedule realistic nahi tha. Mujhe aasha thi ki ye sab jaldi khatam ho jayega, par finalement zyada waqt liya.

    Tara MehraSikkim, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Kaafi mehnat lagti hai, but mil jul ke chalti hai

    Training aur onboarding ke dauraan mujhe laga ki logon ki taraf se response thoda mixed tha. Kabhi kabhi jaldi reply milta, toh kabhi explain karna padta tha baar baar ki yeh step kaise karna hai. Dialer setup tricky tha initially, aur kuch parts samajhne mein waqt laga. Lekin haan, support team ne patience dikhaya, jo achha tha. Database integration thoda slow laga jab main apni workflow set kar raha tha. Software updates generally help karte hain, lekin kabhi kabhi naye changes ko samajhne ke liye extra effort karna padta hai. Sign-up process toh smooth tha, lekin invoicing mein mujhe thoda clarity nahi mila initially. Mujhe lagta hai agar onboarding mein thoda personalized touch hota, toh sab kuch easy lagta. Overall experience mixed tha, kaafi cheezein understand karni padti hain, lekin if you are ready to put some effort, then you will get through. Yeh toh mera experience raha, kaafi baar login kiya aur use seekhne ki koshish karta raha.

    Darshan DubeyTelangana, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Training ka fayda hua hai, sab smoothly set ho gaya

    Mujhe laga training kaafi slow aur complicated hogi, par jo response mila woh bahut better tha. Pehle socha tha shayad pata nahi kab support milega, par jitni der mein queries bheji, utni hi tezi se jawab bhi aaye, jo kaafi encouraging tha. Training sessions aise design kiye gaye the ki main easily follow kar paayi aur jaldi se kisi confusion mein phasaayi nahi. Jo log expect karte hai ki onboarding mein zyada time lagega, unke liye ye kaafi helpful hai. Is wajah se main confidently kaha sakti hoon ke training ka impact mere liye positive raha, aur ab ghar se kaam karne ke workflows set karne mein koi mushkil nahi hai.

    Himani VasudevanRajasthan, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    Onboarding took more effort than expected, but support was steady

    I was initially a bit overwhelmed with the onboarding and training process, honestly. The software itself has lots of features, and figuring out how to set up workflows and use the dialer efficiently took more time than I thought it would. The training sessions were informative, but sometimes I felt like I had to push for more detailed explanations or wait for follow-up information. The telephonic support helped during these moments, although I noticed that while they were responsive, there was occasionally a delay in receiving clarifications on specific issues. I’m still a bit unsure if I’ve utilized all training resources fully, but I appreciate that the team was consistent in their communication. The invoicing process and payment system were clearly outlined, so at least the administrative side felt less complicated. Overall, the process did take more effort than expected but support remained steady enough to keep me moving forward without too much frustration.

    Nikhil PathakMaharashtra, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Some unexpected details in onboarding sessions

    Before starting with WFHI, I expected the training and onboarding to be straightforward, primarily focused on software basics. In reality, the overall experience included many additional elements I hadn’t anticipated, which pleasantly surprised me. The onboarding flow covered not only how to use the calling tools and dialer but also detailed steps about database management and updating processes, which added value beyond my original expectations. The step-by-step structure was logical and easy to follow, matching well with the given timeframe, so I never felt rushed. One minor surprise was the inclusion of telephonic support as part of the training, which I thought I would rely on less but found very helpful to clarify some queries. The sign-up process and invoicing arrangements also worked as outlined, with no unexpected delays. While most parts met what I had hoped for, I did wish the training had highlighted more about how automatic updates affect daily workflow. This aspect was important and slightly underplayed in the early sessions. Still, the overall match between my expectations and what I received was good, with some welcome surprises to improve my understanding and practical use of the software.

    Rajesh DhawanTripura, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    Training timings thoda adjust karna chahiye tha

    Yeh training aur onboarding ka process thoda mixed experience raha mera. Jo jo hours main kaam karti hoon, us hisaab se training sessions thode mismatch lag rahe the. Kuch modules aise the jo subah ke waqt easily clear ho gaye, par jo afternoon ya evening ke sessions they, unme connectivity issues aur timing ka problem tha. Is wajah se main poori tara involve nahi ho paayi thi. Lekin, software interface samajhne mein aasan tha aur onboarding flow bhi smooth tha, jo time ke saath thoda reliable laga. Support team jab call kiya toh they helpful thi, par fir bhi timing par issue thoda irritating tha. Mujhe lagta hai ki agar training ke slots thoda flexible hote jaise log working hours ke according schedule set kar sakein, toh zyada behtar hota. Bas yehi missing piece laga mujhe, warna content aur guidance dono theek thaak tha.

    Shruti KapoorPuducherry, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    Training kaafi thi, par thoda zyada wait aur repeat hua

    Mujhe training aur onboarding process ko lekar mixed feelings hain. Jo labels aur instructions diye gaye they, wo samajh mein aate the par kabhi kabhi training modules repeat hone lage the, especially jab main dialer or calling tools ki baat karti thi. Kabhi kabhi mujhe lagta tha ki process thoda zyada lamba ho gaya hai aur thoda jaldi complete ho sakta tha. Waiting time during onboarding thoda frustrating tha, kyunki updates kabhi kabhi late aate they, jis se mera kaam ruk jata tha. Jo database feature hai, wo useful tha, par uska access kabhi delay karta tha, jo mujhe kafi asuvidha deta tha. Lekin, overall software kaam kar raha hai aur main samajhti hoon ki training se mujhe accha samajh mila, bas thoda repetitive hona avoid hota toh aur better hota. Soch rahi hoon agle baar thoda jaldi complete karungi.

    Sarika NambiarLadakh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Left me with underwhelming confidence

    Throughout the training and onboarding sessions, I was hopeful to gain enough confidence to manage the remote workflows effectively. However, by the end, I still felt somewhat uncertain about several functionalities and how they all connected within the software. While the materials were informative, there seemed to be gaps that left room for doubt about whether I was fully prepared. The process didn’t feel as empowering as I had expected, making me question if I would easily navigate challenges on my own moving forward. It was a warm experience but ultimately left a void in my assurance level.

    Ujjwal Uday KumarArunachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerTraining and onboarding

    Wording aur labels clear the, thoda confusing raha baseline

    WFHI ki training aur onboarding ke dauran mujhe laga ki wording aur labels fairly straightforward the overall. Jab training start hua toh pehle step mein thoda confusion hua kyunki kuch labels generic lag rahe the, jaise ki database tab ke andar options ko samajhna thoda difficult tha initial time par. Lekin training sequence ko follow karte karte sab kuch clear hone laga. Jaise-jaise main dialer aur calling tools ke baare mein seekh rahi thi, woh instructions aur labels acchi tarah explain kar rahe the aur mujhe samajhne mein help mili. Bas ek chhota issue tha ki kuch terms thoda broad the aur unka use har feature mein consistent nahi lagta tha. Telephonic support bhi call karne par vishwasneey aur prompt tha, jo mujhe samjhaane mein madad karta tha, aur automatic updates mein naye terminologies ko bhi dhyan mein rakha gaya tha jisse software improve hua. Signing up aur invoicing bhi process logically step-by-step thi, jo mujhe easy lagi overall. Toh mera verdict simple hai: casual users ke liye labeling thodi aur clear honi chahiye but otherwise training ka thoda time dena faida mand rahega.

    Indira DeshmukhTelangana, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Good onboarding but more one-time than ongoing setup

    When I first signed up with the WFHI training and onboarding, I expected a blend of continuous learning and setup tasks spread over time, since remote workflows usually evolve. What I found was more of a concentrated, one-off setup phase during the initial onboarding, after which ongoing training became more optional and user-driven. The training modules focused on getting the software running quickly, with much of the dialer and database configuration handled in the first couple of sessions. This was helpful because it reduced drawn-out initial setup time. Still, I had imagined ongoing support or recurring guided sessions would be part of the package, especially given the complex workflows many remote teams face. The telephonic support was available if I needed, but it felt reactive rather than proactive regarding updates or changes. Overall, compared to other trainings I've experienced, this one sets you up well initially and trusts you to continue learning independently. If I were telling a friend, I’d say it’s well-suited for those who want to get going with minimal fuss and then figure out the ongoing steps on their own, but perhaps less ideal for people who expect a fully guided training journey throughout their use of the software.

    Reema BhatDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy