Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,88,506 published WFHI Reviews.

2,91,410 of 3,88,506 reviews include a verification label.

Rating breakdown — select one to filter

Filter
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

WFHI Reviews

3,88,506 published

Back to the start of the list
  • 1 out of 51 of 5Verified customerSales and pre-purchase

    Sales ne kuch acha kiya, par main zyada khush nahi hui

    Sales process mein fayda ye tha ki basic information mila aur sign-up relatively straightforward tha. Lekin mujhe zyada kuch samajh nahi aaya jab main software setup karne ki koshish kar rahi thi. Training koi formal tariqe se nahi di gayi, toh mujhe zyadatar cheezein apne aap discover karni padi. Database join karne se le kar dialer use karne tak sab self-learning partial tha. Automatic updates kabhi kabhi disrupt karte the mera kaam. Support team ko reach karna thoda mushkil tha, aur jab contact kiya, toh answers zyada helpful nahi the. Invoicing ki clarity thi, par mujhe payment ke steps clear karne ke liye extra mehnat karni padi. Matlab poora process me thodi frustration hui, kyunki main expect kar rahi thi ki main smoothly chal paungi, par aisa nahi hua. Thodi aur guidance milti toh zyaada acha hota, colors thode fade lagte hain.

    Farida KaurAssam, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    Training experience theek hai, better than pehle

    Training ka experience WFHI ke saath pehle jo maine use kiya tha usse zyada acha tha. Jo onboarding steps diye they, woh clear the aur easy samajh aa jaate hain jab tak tum videos aur guides follow karte ho. Database aur dialer ka use bhi practical dikhaya gaya tha, jisse main apne remote workflows ko manage kar sakti hoon efficiently. Lekin thoda sa time laga because mujhe woh sab features naye lage aur mein expect karti thi ki thoda aur detailed examples milenge, jo thode kam the. Jo telephonic support tha wo accha tha, thoda patient se baat karte hain aur queries solve kar dete hain. Payment aur invoice process bhi straightforward raha mere liye. Overall, mujhe lagta hai training theek-thaak thi, aur mai yeh decision le rahi hoon ki mein is product ko aage bhi use karti rahungi.

    Bindu Shalini PrabhuTripura, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Unverified experienceSupport and communication

    BHAI, shuruaat bilkul smooth thi yaar

    Mujhe lagta hai main actual start karne mein jyada time waste nahi kiya with WFHI software, jo mujhe sabse acha laga. Jab main sign-up kiya tab se main apni calling setup complete karne laga aur database integrate karne mein bhi jyada complicated nahi tha. Support team ne bhi efficiently help kiya jab main kuch queries lekar phone pe baat kar raha tha, unka telephonic support timely tha. Mere liye sabse important tha ki software ka dialer feature achhi tarah kaam kare, wo seamless raha during onboarding. Thodi si problem thi jab bahut comprehensive training videos se guzarna pada; thoda repeated lag raha tha kuch parts. Lekin overall, main ready ho gaya tha jaldi hi aur dialer bhi smooth se chal raha tha. Mujhe lagta hai ye process mujhe fast moving rakhega apne remote workflows mein use karne ke liye, toh main definitely ye experience apne dost ko bataunga.

    Nagesh GuptaHimachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified customerSupport and communication

    jitna socha tha support se vo hota nahi tha

    Mujhe laga tha ki jab mai support ko call karungi toh mere issues ko step by step handle karenge aur samajhkar guide karenge par waise nahi hua. Pehle toh baar baar mujhe apni baat ko repeat karna padta tha aur kai baar unka order of steps bilkul ajeeb lagta tha. Mujhe lagta tha ki ye process thoda aur samajhdari se design hona chahiye. Mujhe baar baar call transfer karne pade aur kabhi kabhi solution toh kya baat samajhna bhi mushkil tha. Ye sab dekhkar mera experience bohot frustrating raha kyunki jis tarah se communication hua vo mera expectation bilkul pura nahi kar paya. Overall mujhe lagta hai agar thoda aur system thik se set hota toh ye sab avoid ho sakta tha.

    Smita CherianChhattisgarh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceBilling and payments

    Billing system thoda slow, not like the last one yaar

    Main yeh bolunga ki billing system mein kuch cheezein acchi nahi lagi. Jo pehle use karta tha, wo zyada straightforward tha aur payment process zyada simple lagta tha. Yahan par mujhe lagta hai ki thoda over-complicated bill generate hota hai, jisme mujhe khud bhi samajhna padta hai ki kya charge hai aur kab pay karna hai. Support ne help ki, par wo utni jaldi nahi milti thi jitna chaiye. Sign up aur invoice lene mein bhi kuch issues aaye, jaise automatic update achhe se reflect nahi kar rahe the. Lekin ek cheez toh thik thi, dialer tools theek kaam kar rahe the, jis se calling manage karna kabhi zyada mushkil nahi hua. Overall, agar simple aur fast billing chahiye toh yeh shayad mere liye nahi hai. Thoda zyada manual kaam karna padta hai jisse bolna padega ki dusre platform ke mukable yeh abhi improve kar sakta hai. Agar time do aur clarity dono improve ho, toh better experience milega. Bas itna hi keh sakta hoon ki yeh abhi mera favorite nahi hai.

    Nachiket KurupDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseBilling and payments

    Unexpectedly tricky to find my payment info

    I was somewhat surprised by how confusing the billing section felt initially. I expected a straightforward process for checking invoices and payments, but it took me a while to locate the right pages within the portal. On the positive side, once I found the payment history, it was clear and detailed, which helped me understand the charges. The invoicing process was smooth enough after that, but the lack of clear guidance early on was frustrating. I believe a better onboarding or clearer links would improve this experience significantly. Still, the payment methods available were adequate and worked as intended. Overall, the experience left me feeling ambivalent; it was neither seamless nor wholly problematic, but more effort than I expected was necessary to navigate billing.

    Chaitanya SanyalBihar, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSoftware and access

    Kuch labels ne mujhe thoda confuse kiya, par software useful tha

    Jab maine WFHI ka software shuru kiya toh main expect kar rahi thi ki sab features aur labels bilkul clear honge, lekin thoda surprise hua jab kuch text aur headings mujhe confusing lage. Dialer aur database options toh kaafi straightforward the, lekin kuch settings ke naam samajh nahi aaye, jiski wajah se mujhe thoda guesswork karna pada ki actual feature kya kar raha hai. Automatic updates ne thoda kaam asaan kiya par fir bhi thoda better documentation honi chahiye thi taaki har pop-up message clear ho. Support team se baat karne par unhone clear kiya jo mujhe madad mili. Training session mein software ke basics ache se cover kiye gaye, par detailed explanations ki kami mehsoos hui. Overall, software use karne ke dauraan thoda struggle hua labeling karan, par fir bhi workflow smooth aur effective raha.

    Shobha GroverMizoram, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerBilling and payments

    Phir bhi karungi, bas billing ka apna jugad karein

    Mujhe payment process samajhna pada kaafi hade tak, kyunki sab kuch automatic nahi tha. Jo invoice aate the, unme clarity thi par monthly charges thoda confusing lage initially. Software ke billing section me thodi aur help ya user guide hoti toh zyada easy rahta. Support team ne jab phone uthaya, tab bhi kuch cheezein manually set karni padti thi, koi instant fix nahi tha. Par haan, main samajh paayi ki kis tarah apna account maintain karna hai apne hisaab se. Isliye, jab tak main thoda aur self-help ki madad leti rahungi, mujhe lagta hai ye overall system theek hai. Ye mera pehla experience tha jisme mujhe khud se bohot kuch nikalna padha, par ab jyada confident hoon ki next billing ko handle karungi akeli. Toh agar aap naye hain, toh thoda sabar rakhein aur self-study karte rahiye. Phir bhi main kahungi, ki agar dubara mauka mila, toh main ye product lena prefer karungi, bas apne kaam ke hisaab se samajhdari se. Billing thoda tricky zarur tha, par manageable hai agar aap thoda time nikal ke samajh jaate hain.

    Rashmi MathewJharkhand, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseSoftware and access

    Frustrated feeling because nothing went as expected

    Looking back at my experience with the WFHI software and access, I realize it was more frustrating than helpful. From the moment I tried to log in, I faced multiple errors that weren’t resolved promptly. The application seemed unstable, crashing a few times when I was trying to use the dialer, which directly impacted my ability to test the calling tools effectively. I remember the hope I had initially that the platform would support a smooth workflow, but it unfortunately didn’t live up to that. When things went wrong, which happened often, I contacted the telephonic support, but the responses were slow and often seemed generic, like they hadn’t fully understood the issue. This experience kept recurring until I stopped using the software altogether. Reflecting on the onboarding process, I thought it was going to orient me better to avoid these problems, but the instructions were vague and didn’t prepare me for the glitches of daily use. The database feature also didn’t sync correctly, adding to the mistakes and confusion. The worst part was the continuous cycle of waiting for updates that promised fixes but never delivered enough to make the software reliable. My frustration grew over time as the billing process continued despite my limited use. This review comes after a long pause, as I hoped things might improve, but honestly, if access and support remain lacking, this would not be an experience I’d recommend to others who need dependable remote work software.

    Reema DasGoa, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSoftware and access

    Felt quite disorganized and not user-friendly at all

    Honestly, the whole experience with the software felt disorganized from the very start. The steps did not follow a sensible order, making it confusing to understand what needed to be done first, especially when setting up the database and integrating calling tools. Instead of a clear flow, it felt like jumping between unrelated modules with no smooth transition. The onboarding instructions lacked coherence, which led to repeated calls to support that itself sometimes struggled to offer concrete guidance. Automatic updates also seemed to cause more disruption than help, often interrupting active workflows unexpectedly. Signing up and managing invoices was clunky, involving more back-and-forth than I expected. Compared to other similar tools I've used, this felt chaotic and not suited for anyone looking for an intuitive setup. While there's some potential if you can figure it out, overall it gave me the impression of being quite poorly organized and difficult to use efficiently.

    Gita GargDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy