Unexpectedly tricky to find my payment info
I was somewhat surprised by how confusing the billing section felt initially. I expected a straightforward process for checking invoices and payments, but it took me a while to locate the right pages within the portal. On the positive side, once I found the payment history, it was clear and detailed, which helped me understand the charges. The invoicing process was smooth enough after that, but the lack of clear guidance early on was frustrating. I believe a better onboarding or clearer links would improve this experience significantly. Still, the payment methods available were adequate and worked as intended. Overall, the experience left me feeling ambivalent; it was neither seamless nor wholly problematic, but more effort than I expected was necessary to navigate billing.