1 out of 51 of 5Verified customerSupport and communication
jitna socha tha support se vo hota nahi tha
Mujhe laga tha ki jab mai support ko call karungi toh mere issues ko step by step handle karenge aur samajhkar guide karenge par waise nahi hua. Pehle toh baar baar mujhe apni baat ko repeat karna padta tha aur kai baar unka order of steps bilkul ajeeb lagta tha. Mujhe lagta tha ki ye process thoda aur samajhdari se design hona chahiye. Mujhe baar baar call transfer karne pade aur kabhi kabhi solution toh kya baat samajhna bhi mushkil tha. Ye sab dekhkar mera experience bohot frustrating raha kyunki jis tarah se communication hua vo mera expectation bilkul pura nahi kar paya. Overall mujhe lagta hai agar thoda aur system thik se set hota toh ye sab avoid ho sakta tha.